Klarna Checkout

Klarna Checkout is a service from Klarna that gathers all your payment options into one agreement. You only have one supplier, one integration, one agreement, one payout, one settlement and one customer support. Plus Klarna assumes the customer risk, meaning you get paid even if the customer doesn't pay Klarna. Klarna Checkout is rendered through an iframe where all popular payment methods are included.

Read more about Klarna Checkout here: https://www.klarna.com/

Limitations

  • Klarna is only available in the following combinations of country, currently and locale

    Country

    Language

    purchase_country

    purchase_currency

    locale

    Sweden

    Swedish

    SE

    SEK

    sv-se

    Finland

    Finnish

    FI

    EUR

    fi-fi

    Finland

    Swedish

    FI

    EUR

    sv-fi

    Norway

    Norwegian

    NO

    NOK

    nb-no

    Germany

    German

    DE

    EUR

    de-de

    Austria

    German

    AT

    EUR

    de-at
  • Refunds and partial/full returns are not a part of this integration
  • Requires public IP - or else the order is not completed (red in Dynamicweb Administration)

The testing of Integration with Klarna requres a Klarna test account. You need to fill a form at Klarna in order to get a test account: https://developers.klarna.com/en/no+php/kco-v2/apply-for-test-account.

When testing you can view the orders here: https://online.testdrive.klarna.com. 

Once your account has been configured, you can create and configure the matching payment method in Dynamicweb.

To do so:

  • Create or edit a payment method in the Management Center > Ecommerce > Orders > Payment following the regular procedure
  • Select the Klarna Checkout checkout handler from the dropdown
  • Fill in the associated parameters (Figure 3.1)
Figure 3.1 The parameters available for the checkout handler

You must:

  • Enter your Merchant ID (EID) and Shared secret provided to you by Klarna
  • Enter a URL to terms and conditions
    In Germany and Austria it is required to have a link to your terms and conditions. Select the page with your terms and conditions.

 

Additionally, you can:

  • Customize any templates
    • Payment template is used in a Payment information step where the customer is able to write e.g. the social security number and fetch the address. Check Update billing/shipping info if the user is allowed to update the fields
    • Cancel template is used when a payment is cancelled
    • Error template is used when an error occurs in a payment
  • Choose to send invoice via e-mail
    When checked​, an invoice will be e-mailed to the customer upon authorizing the order.
  • Make the phone field/date of birth mandatory
    In some countries, where phone/the date of birth are optional to submit when finalizing an order, the phone/date of birth field can be changed to be forced to be filled instead. When checked, the iframe will control that a phone number/date has been entered, even if it was optional at first. When not checked, countries where phone/date of birth is optional will remain optional. Please note that Klarna might overwrite the field if it is not allowed to use that setting.
  • Allow separate shipping addresses
    Allow the customer to ship to a different shipping address than the billing address. Only for Germany and Austria.
  • Enable packstation
    This setting only applied for Klarna Checkout in Germany. When checked, the user will have the possibility to select DHL packstation as delivery address. When checked the option will be available as an option.
  • Update billing/shipping info
    These settings allow the customer to update the billing/shipping addresses in the Klarna Infomation section which means that the merchant doesn't need to make an information step in the cart.
    When checked it is allowed for the customer to modify the billing/shipping address.
  • Choose to use Test mode
    Check this to simulate Klarna transactions without involving real money transfers.

 

There’s a link for Klarna’s online order management tool which leads you to the live Klarna administration website where you are able to manage your orders.

You should test your setup thoroughly before going live. You can use these test credentials to test out your website:

https://developers.klarna.com/en/no+php/kco-v2/test-credentials

Once the integration is successfully tested in the developer test environment, you set up the checkout handler with the credentials for the Klarna merchant account that you want to use for live transactions and without a check mark in the Test mode field in the checkout handler settings. Contact Klarna to get a live account: https://www.klarna.com/.