From the Settings area, you can find settings for Ecommerce including settings regarding orders, product catalog and products, internationalization, and RMAs. In this article, you can read about the individual settings in Settings > Ecommerce.
To read about the advanced configuration settings, see this other article.
In Settings > Ecommerce > Orders, you will find settings regarding payment, shipping, order fields and order line fields, order flows, and more.
Read about the individual sections below.
Payment & Shipping
The payment and shipping settings allows you to configure payment and shipping methods:
- Payment methods are a critical component of Ecommerce websites, as they complete the bridge between your web shop and a financial institute – a bank, credit card company, or an online wallet such as PayPal. Read more in this article.
Shipping methods enables integration with delivery services, such as Post Danmark, GLS or FedEX. With these settings, you can manage shipping methods, shipping providers, and delivery service. Read more in this article.
The stock state node allows you to create groups of stock states, such as 'in stock' or 'few in stock', which are then assigned to products based on various criteria defined by you.
To create a stock status, click New stock state (Figure 5.1).
In the edit window (Figure 5.2), you must:
- Name your stock status
- Click Add new state to add custom states and fill in the requirements for each status
When you're done, click Save and close.
Order fields & order line fields
With custom order fields and order line fields, you create custom input fields to be filled by customers in the shopping cart and during checkout.
An order flow is a set of order states, which can be used internally to control how an order should be processed.
In most cases, it makes sense to have a default order state called ‘New’, and an order state called ‘Completed’ – but you may have several other steps in your order work flow. In that case, you can create and use custom order states.
Read more about the settings and how to set up custom order flows in this article.
With order contexts carts, you can create more than one type of shopping cart for a shop, website or solution.
Read about the settings and order context in this article.
A publication period is a set of dates during which a product is published on your solution. A custom publication period may be set on each individual product - but you can also create more permanent, named publication periods (e.g. 'Christmas 2018') and select them on a product instead.
To create a named publication period:
- Go to Settings > Ecommerce > Product Catalog > Publication Periods
- Click New publication period in the toolbar to open the Edit publication period view (Figure 10.2)
- Configure the campaign settings
- Specify a name (e.g. ‘Christmas’ or ‘Halloween’)
- Set a start date and end date for the publication period (or, if you want no end date, check the always valid checkbox).
- Make it active (or deactivate it) for selection on your products
- Choose to show products after the publication period has expired, if you want to show the product with the default price outside the publication period.
A Relation Group is a kind of ad-hoc list consisting of a label, like ‘Winter Accessories’ or ‘Female Choice’, which products may then be added to. Whenever a product in the relation group is shown in frontend, the other members of the product relation group can then be shown as ‘Related products’.
To create a relation group:
- Go to Settings > Ecommerce > Product Catalog > Relation groups
- Click New in the toolbar
- Enter a name
When a group has been created, it appears in the Related groups dropdown in the product ribbon bar.
Field display groups
Field display groups are predefined groups of fields which can be used for the following purposes:
- As presets in the Details view in PIM
To create a field display group:
- Go to Settings > Ecommerce > Product Catalog > Field display groups
- Click New in the toolbar (Figure 12.1)
This opens the editing interface (Figure 12.2) which is used to define the field display group:
- Enter a name
- Include a number of fields by moving them from the left column to the to the right column
- Select which shops/warehouses/channels the field display group should be available for
Field display groups may be localized to other ecommerce languages by changing the language context in the toolbar.
Once created field display groups can be used in the following places:
- In Dynamicweb PIM as presets for the visible fields selector
The RMA-system (Returned Merchandise Authorization) allows you to easily manage returns of products.
RMAs appear in certain states and execute different events. With these settings, you can:
With email notifications, the customers and/or employees can get notifications when an RMA enters a new state.
You can read more in this article.
The Advanced configuration settings are described in this article.