Ecommerce

From the Settings area, you can find settings for Ecommerce including settings regarding orders, product catalog and products, internationalization, and RMAs. In this article, you can read about the individual settings in Settings > Ecommerce.

To read about the advanced configuration settings, see this other article.

In Settings > Ecommerce > Internationalization, you will find tools for creating:

  • Countries
  • Languages
  • Currencies.
  • VAT groups

Languages, Countries, Currencies and Rounding are described in the Internationalization article.

VAT groups are described in the VAT & Taxes article.

The Orders settings include settings regarding payment, shipping, order fields and order line fields, order flows, and more.

This section covers:

The other settings are described below.

The stock state node allows you to create groups of stock states, such as 'in stock' or 'few in stock', which are then assigned to products based on various criteria defined by you.

To create a stock status, click New stock state (Figure 4.1).

Figure 4.1 Create a new stock status

In the edit window (Figure 4.2), you must:

  • Name your stock status
  • Click Add new state to add custom states and fill in the requirements for each status

When you're done, click Save and close.

Figure 4.2 Defining different states

The Product Catalog settings allow you to access tools and settings related to the product catalog part of Dynamicweb Ecommerce.

This section covers:

The other settings are described below.

A publication period is a set of dates during which a product is published on your solution. A custom publication period may be set on each individual product - but you can also create more permanent, named publication periods (e.g. 'Christmas 2018') and select them on a product instead.

To create a named publication period:

  • Go to Settings > Ecommerce > Product Catalog > Publication Periods
  • Click New publication period in the toolbar to open the Edit publication period view (Figure 6.2)
  • Configure the campaign settings
Figure 6.2 Creating a campaign

You must:

  • Specify a name (e.g. ‘Christmas’ or ‘Halloween’)
  • Set a start date and end date for the publication period (or, if you want no end date, check the always valid checkbox).
  • Make it active (or deactivate it) for selection on your products
  • Choose to show products after the publication period has expired, if you want to show the product with the default price outside the publication period.

A Relation Group is a kind of ad-hoc list consisting of a label, like ‘Winter Accessories’ or ‘Female Choice’, which products may then be added to. Whenever a product in the relation group is shown in frontend, the other members of the product relation group can then be shown as ‘Related products’.

To create a relation group:

  • Go to Settings > Ecommerce > Product Catalog > Relation groups
  • Click New in the toolbar
  • Enter a name
  • Save

When a group has been created, it appears in the Related groups dropdown in the product ribbon bar.

Field display groups are predefined groups of fields which can be used for the following purposes:

  • As presets in the Details view in PIM
  • As custom field groupings in frontend

To create a field display group:

  • Go to Settings > Ecommerce > Product Catalog > Field display groups
  • Click New in the toolbar (Figure 8.1)
Figure 8.1 Creating a field group

This opens the editing interface (Figure 8.2) which is used to define the field display group:

  • Enter a name
  • Include a number of fields by moving them from the left column to the to the right column
  • Select which shops/warehouses/channels the field display group should be available for
  • (Optional) Check use in frontend to make this group available in frontend
  • Save

Field display groups may be localized to other ecommerce languages by changing the language context in the toolbar.

Figure 8.2 Creating a visible fields preset

Once created field display groups can be used in the following places:

The RMA-system (Returned Merchandise Authorization) allows you to easily manage returns of products

RMAs appear in certain states and execute different events. With these settings, you can:

  • Create custom RMA states, which are custom states for controlling your RMA process
  • Translate event messages from RMA events. These appear in the history log (read more about translating event messages in this article)

With email notifications, the customers and/or employees can get notifications when an RMA enters a new state.

You can read more in this article.

The Advanced configuration settings are described in this article.