Auditing is a tool which tracks various details about changes made on the system and makes them available for later inspection – creating so-called audit trails.

Audit trails are typically used to raise accountability during internal investigations, and play a key role in good internal business controls. They provide proof of compliance and operational integrity, but also allow you to identify areas of non-compliance.

Our audit trails allow you to inspect:

  • WHO changed something
  • WHAT was changed
  • WHEN it was changed

Auditing is currently implemented for the following areas:

  • PIM (Products, Groups, Shops)
  • Ecommerce (Groups & Shops)

Auditing is enabled from Settings > System > Solution settings – please note that enabling auditing may lead to a significantly larger database.

Once auditing has been enabled, auditing reports may be examined using the Auditing button (Figure 1.1) found in:

  • Shops and warehouse edit
  • Product group & warehouse group edit
  • Product edit (PIM only).
Figure 1.1 Auditing reports can be accessed from various edit screens - here for product groups

Reports are shown in a list format with a variety of relevant information, as illustrated in Figure 1.2. The list can be searched and filtered, making it easier to find a particular audit record - and the export button exports all entries matched by the current filtering as an Excel compatible CVS file.

Figure 1.2 A list of auditing reports

Each list item can be opened and examined in more detail – this makes it possible to see exactly what was changed when this record was created (Figure 1.3).

Figure 1.3 The details of an audit trail record