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Forum » Dynamicweb 9.0 Upgrade issues
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Abandoned cart emails not being sent to logged in users (DW 9.8.6)
Hello We run into issues with an abandoned cart email where we weren't receiving emails for logged in users although anonymous users did receive them. With the settings in the image dump, more specifically having the "Require customer was logged in"  ...
Fabio Monte
25/05/2020 16:41:45
Last post: 09/06/2020 15:03:20
Shopping cart error related to Gift Cards (DW 9.8.5)
Hello We upgraded a solution to 9.8.5 and have come across an issue with GiftCard in the shopping cart template. We are also having trouble opening the Vouchers and Discounts nodes and wondering if it's all related and what may be causing this. Here' ...
Fabio Monte
18/05/2020 18:20:05
Last post: 09/06/2020 15:05:27
Product Fields showing value instead of name
Hi there, We are having trouble with our custom product field using list box after upgrading from 9.6.7 to 9.8.5. We are looping through FacetGroups - Facets - FacetOptions and fetching both value and name for each facet item. We are getting values i ...
Asdis Gudmundsdottir
13/05/2020 14:13:28
Last post: 14/05/2020 10:58:12
Order search loses searched results on pagination with form post
Hello On the order search form, when using pagination the results list go back to normal when the form method is set to post. Navigating through the order list is fine when using get. Shouldn't the pagination keep the results when using post instead? ...
Fabio Monte
04/05/2020 16:01:21
Last post: 13/05/2020 09:10:52
Saving user always validating password (DW 9.8.4)
Hello When saving a user, the system always validates the password even though it was already well set before. This started to happen after we upgraded to 9.8.4. Find screen dump attached ...
Fabio Monte
21/04/2020 16:28:40
Last post: 13/05/2020 11:39:21
Upgrading Dynamicweb through Nuget
Hello, We are starting to set up all of our projects through Nuget due to numerous reasons. But, it takes a long time, just to upgrade a hotfix version because of the content part in Dynamiweb.Admin. When installing a new DW, then it tries to remove  ...
Søren Ravn Lund
07/04/2020 10:03:31
Last post: 03/11/2020 12:01:20
Index product fails
Hi DynamicWeb Forum, After upgrading to 9.7.2 we have issues publishing products to the Ecommerce when we do it works fine but after running the products index they disappear? Below is from \Files\System\Diagnostics: 2020-04-03 08:00:41.036: Starting ...
Jannich Ariyanayagam
03/04/2020 08:45:02
Last post: 07/04/2020 09:46:48
Newsletter subscription not being rendered in checkout (DW 9.8.2)
Hello We noticed that the newsletter subscription in the checkout was missing so we troubleshooted this and think this might be a bug. The Use Newsletter Subscription is checked in the cart module but the respective template tag is always returning e ...
Fabio Monte
20/03/2020 13:10:16
Last post: 16/04/2020 11:02:10
NuGet packages Dynamicweb.Admin missing
Hi, All Dynamicweb.Admin packages are missing from MyGet? Is this on purpose? All our builds fail now. ...
Brian Bolks
19/03/2020 17:17:29
Last post: 20/03/2020 08:23:38
Logo images not rendering correctly (DW 9.8.2)
Hello Logo images are not being rendered correctly in the order detail when using the i.e: Pageview.AreaSettings.GetItem("Ecommerce").GetString("File") method (and images using this method) We changed from GetString to GetFile and it is now working.  ...
Fabio Monte
19/03/2020 12:54:15
Last post: 22/03/2020 19:45:51
Could not load file or assembly 'Microsoft.Win32.TaskScheduler'
Dear Dynamicweb, After upgrading to 9.8.2 it is not possible to open the "Integration Framework Batch" node in the "settings" area. We get this error: [FileNotFoundException: Could not load file or assembly 'Microsoft.Win32.TaskScheduler, Version=1.5 ...
Anders Ebdrup
06/03/2020 12:15:31
Last post: 25/03/2020 13:24:57
Persistent 'your login expired' errors
Hi guys, You probably all know the butt ugly 400 bad request 'login token invalid' error with the 'session expiration' prompt when you try to login ... Normaly I redo my login, which is anoying on it's own, but hey ... then it works ... But since thi ...
Peter Leleulya
04/03/2020 08:34:48
Last post: 06/03/2020 08:47:07
Item paragraphlist not working after update to 9.8(.1)
Hi, After updating our solution to 9.8.0 (and still after update to 9.8.1) trying to view a paragraphlist for an itemtype crashes for us with the following error: [NullReferenceException: Object reference not set to an instance of an object.] Dynamic ...
Hans Kloppenborg
03/03/2020 13:37:30
Last post: 10/03/2020 08:30:32
NUget install struggles
Installing 9.8.0 through nuget can result into a DotNetCompilerPlatform error. DotNetCompilerPlatform.2.0.1 needs to be downgraded to DotNetCompilerPlatform.2.0.0 in the application file. Then creating Files directory on wizard fails on Admin\Images\ ...
Peter Leleulya
21/02/2020 16:16:21
Last post: 25/02/2020 14:56:17
Favorites List - Product ID Issue
We have discovered an issue for when a product is saved to "Favorites" and then a change is made to the product (for example, added to a variant family). Thee product ID changes - therefore, creating an exception error. The favorites relationship is  ...
Nancy Morano
18/02/2020 22:20:26
Last post: 08/10/2020 08:06:34
INVALID_FILE_TYPE
Greetings, We have an item type for paragraphs that have some image fields. The item type was working fine until we enabled "use focal point selector for images". Since we enabled the feature we get the error "INVALID_FILE_TYPE" when we save the page ...
Anton Marinó Stefánsson
04/02/2020 15:44:16
Last post: 25/02/2020 13:03:27
Missing libwebp.dll when installing Dynamicweb via NuGet packages
Both libwebp_x64.dll and libwebp_x86.dll are missing when installing Dynamicweb via NuGet packages. Which NuGet package should I use to get these dlls? Maybe the Dynamicweb.WebP package should have some dependencies? https://www.screencast.com/t/G4pz ...
Niels Foldager
16/12/2019 12:46:01
Last post: 05/02/2020 12:52:49
Access_Logoff.aspx when attempting to access upgraded dw9 solution backend
Hi We're having some issues upgrading one of our biggest dw solutions, after the database is updated to 9.1.6 & the webconfig and files have been updated according to the new bin files, we're getting this error and it seems very hard exactly to d ...
Thomas Berthelsen
09/12/2019 09:44:41
Last post: 09/12/2019 10:49:17
Error when saving logo on mobile top (DW 9.7.2)
Hello When trying to save a new logo image in the mobile top setting in DW 9.7.2 , I get an "INVALID_FILE_TYPE" message. This doesn't happen in version 9.6.12 as you can see below: DW 9.7.2 DW 9.6.12 Can you have a look? ...
Fabio Monte
13/11/2019 14:19:53
Last post: 15/11/2019 12:38:55
Legacy update script (updates72.xml.aspx) missing.
Hello! We're currently trying to upgrade one of our customers to DW9 (wohu) We've run into this issue, i've tried to manipulate the "update.xml" file and set it to 0, but that does not work. Any wayto trobleshoot this? Thomas ...
Thomas Berthelsen
12/11/2019 14:34:41
Last post: 12/11/2019 16:19:57