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Item relation list empty on save

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John Broers
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Posted on 29/05/2020 11:43:19

I recently upgraded a website from Dynamicweb 8 to 9.8.0. We have some special pages (Item Types) with an Item Relation List to add employees. The data transfered fine and everything is still showing in the backend and frontend. But as soon as we save the page in de backend the item relation list of that page gets emptied. When i add a new item it does show, but as soon as i save the page the item relation list is empty again.

 

 


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Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 02/06/2020 03:53:02
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Hi,

Please, confirm you have fully followed the manual on upgrading. Besides, please, point what exact DW8 version was upgraded (where the item relation list worked correctly). 

BR, Oleg QA

 
John Broers
Posted on 02/06/2020 09:45:52
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Hi Oleg, 

We did follow the manual. The version of the DW8 installation was 8.9.2.0. 

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 02/06/2020 09:58:19
Reply

Hi John,

And can you share URL to your site to have a look at the item types-fields definition (it has regular 'inline/page/paragraph' type or something like 'Item Relation list deprecated (old version of the field type))? Thanks.

BR, Oleg QA

 
John Broers
Posted on 02/06/2020 11:14:31
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Hi Oleg, 

We are working on a local environment so i can't share an URL right now. I added a screenshot of the Item Type definition. 

The strange thing is that when i create a new page of this Item Type (Regios) and add items to the item relation list I don't have any problems with saving. It's just a problem with the pages that are already there. 

ItemTypeGoneOnSave.png
 
Nicolai Pedersen
Posted on 02/06/2020 11:57:29
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Try to have a look in the database and compare records between the 2.

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 03/06/2020 06:38:28
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Hi John,

I've tried to upgrade test solution has db/Files restored from regular DefaulEmptyData.zip and based on last DW8.9.2.23 to DW98 and was not able to catch the issue. Item type with Item Relation list field was created regarding your definition has been posted above(Item source-Page). Please, have a look at the proof. 

Do you have a result per Nicolai's suggestion above?

BR, Oleg QA   

 

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