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Favorites List - Product ID Issue

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Nancy Morano Dynamicweb Employee
Nancy Morano
Reply
Posted on 18/02/2020 22:20:26

We have discovered an issue for when a product is saved to "Favorites" and then a change is made to the product (for example, added to a variant family).  Thee product ID changes - therefore, creating an exception error.  The favorites relationship is not updated, therefore, causing an error on the site.

Here is an example (on 9.7.4):

Thank you,

Nancy Morano

Platform Specialist, DWNA

 


Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 20/02/2020 05:03:04
Reply

Hi Nancy,

The issue is reproduced on last DW97 and up in fact, it's now bugged by TFS 76051 has been created, will be fixed in upcoming DW release. Thanks for observing.

BR, Oleg QA 

 
Anders Ebdrup
Anders Ebdrup
Posted on 05/10/2020 12:06:21
Reply

Dear Oleg,

 

Has this been fixed as we see the same issue on one of our solutions

 

Best regards, Anders

 
Keerthy Sethupathy
Posted on 05/10/2020 12:06:28
Reply

Hi Oleg

What release do you need to have to fix this issue?

We have a customer running 9.8.9, which is experiencing this issue. 

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 06/10/2020 01:21:53
Reply

Hi all,

Actually, the issue has been fixed by TFS 72727 on DW9.8.8 and up. The feature provides impossibility of creating new product family or variant via 'Combine products' using products belong to favorit list(s). The products are excluded from family or variant created, appropriate notice appears during the creating.

BR, Oleg QA  

 
Anders Ebdrup
Anders Ebdrup
Posted on 06/10/2020 18:52:49
Reply

Dear Oleg,

 

Thanks for the answer. Do you have plans for fixing the issue? Or is this "by design"?

 

Best regards,

Anders

 
Morten Buhl Dynamicweb Employee
Morten Buhl
Posted on 07/10/2020 09:09:32
Reply

It's "by design". If a product has already been added to a favorite list you'll need to remove it from there before doing something as drastic as adding it to a family

 

/Morten Buhl, DW

 
Anders Ebdrup
Anders Ebdrup
Posted on 07/10/2020 10:37:08
Reply

Dear Morten,

 

Thanks for the answer even though our client does really not accept or like the answer. Do you see some sort of possible work around for us?

 

Best regardds, Anders

 
Søren Jensen Dynamicweb Employee
Søren Jensen
Posted on 07/10/2020 15:48:03
Reply

Hi,

We recognize that there are a need to expand this functionality, when you combine's a product with Favorites-links.

Have created a Developer task (#86088), where we will implement functionality, to remove "Related links" automatically, if you continue Combining.

This feature will be implementet in DW9.9.x, when it is ready. 

Best regards

Søren Jensen

 
Keerthy Sethupathy
Posted on 07/10/2020 15:56:24
Reply

Hi Søren, 

What do you mean by "Related links"?

 
Søren Jensen Dynamicweb Employee
Søren Jensen
Posted on 08/10/2020 08:06:34
Reply

Hi Keerthy,

With "Related links", I mean the Product-reference there are in "Favorites-list".

/Søren

 

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