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Facets are not the same
Hi, I have updated a solution from 8.9.1.7 to 9.13.5 which is currently under test. I have copied the \Files\System\Repositories folder from the not upgraded live environment to the upgraded test environtment but it is missing some filter options, th ...
Eva Sommer
09/05/2022 10:05:02
Last post: 20/05/2022 11:33:23
DIBS easy checkout error
Hi, we have upgraded a solution to 9.13.5 to support DIBS easy checkout. I have setup Dibs easy checkout in test mode as described here: https://doc.dynamicweb.com/documentation-9/ecommerce/payment/dibs-nets-easy-checkout. When checking out we get th ...
Eva Sommer
18/05/2022 09:05:54
Last post: 20/05/2022 11:32:52
GetString and quotes not processed correctly in Razor template
Hi We have upgraded a solution from v9.6.9 to v9.13.6. Now when running a Razor template (a master.cshtml file) GetString and quotes does not get processed correctly. The first problem (first image) is that GetString() set in between sinlge quotes re ...
Lars Larsen
20/05/2022 10:05:07
Last post: 20/05/2022 10:33:49
Customized URLs for products
Hi there :) We recently upgraded a shop from DW 8 to 9. After we did that that, it appears that customized url's were reset somehow. Anyways, we selected the settings that we believed the client used for eCommerce. But it turns out, that while th ...
Bjarne Rosendal
02/05/2022 13:50:22
Last post: 16/05/2022 14:49:38
Issue in product list page
Hi Find issue which appear only 1 time, in products list page, after any upgrade or Application folder change, but if try to refresh page all is ok and this exception disappear. Saw this issue in local and after in 2 LIVE solutions, after upgrade to ...
Andrejs Zavorotnijs
09/05/2022 09:01:00
Last post: 09/05/2022 15:32:48
Saving csproj file on update
Hi guys, For some nuget admin updates visual studio prompts me a gazillion times to save/cancel the csproj file. I cant seem to understand why or how to get rid of it ... I have to actually pay attention to the update which takes a very long time and ...
Peter Leleulya
21/04/2022 12:09:34
Last post: 09/05/2022 14:12:36
Upgrade to 9.13.5
Hi After upgrade Live solution we find an issue with Orderlines in 9.13.5 I try to investigate this issue on my local solution, got same issue on local solution with 0.00 All OrderLines Price tags are empty in 9.13.5 I try to comeback to 9.13.4 and h ...
Andrejs Zavorotnijs
05/05/2022 08:38:06
Last post: 06/05/2022 08:32:57
Reset password encryption
We use the Extranet module and use reset password by sending email with link to reset-password-site. When I use this my password is NOT encryptet and is visible in clear text in DW (AccessUserPassword). Password encryption is activated and if I chang ...
Jesper Splidsboel
04/05/2022 16:36:10
Last post: 05/05/2022 13:16:32
Duplicate email sent in webfarm situation
Hi, folks We have a customer with a webfarm. After they upgraded to 9.9.7 they started getting duplicate email reciepts sent after checkout. They finally found a hint in the logs yesterday: the message is getting sent by both nodes simultaneously. An ...
Sean Meade
27/04/2022 18:09:40
Last post: 05/05/2022 08:08:29
Column 'OrderDebuggingInfoOrderAutoID' does not belong to table Table.
We have upgraded from 8+ to 9.13.5. During testing we found that when "Add to basket" is clicked we receive the error below. Can someone help us solve this? Server Error in '/' Application. Column 'OrderDebuggingInfoOrderAutoID& ...
Eva Sommer
02/05/2022 11:30:05
Last post: 04/05/2022 10:49:01
An error occurred while attaching module (Dynamicweb.Frontend.Content)
We have upgraded from 8+ to 9.13.5. When quering products we receive the following error. We have searched for an answer but with no luck. An error occurred while attaching module (Dynamicweb.Frontend.Content) System.ArgumentException: An item with t ...
Eva Sommer
04/05/2022 08:56:39
Last post: 04/05/2022 10:10:07
Sitemap cant detect "Shop" page
Hej. Im currently working on a project on DW version 9.13.4 and im trying to make a sitemap. The problem im having is that the sitemap template cant find the "shop page". This means that i cant iterate through all the groups and product i h ...
Emil Emerek
08/04/2022 15:46:09
Last post: 19/04/2022 09:23:40
Disable password security does not remove underlying checkboxes
Hi, When enabling password security it opens a underlying checkboxes and input fields. If I then click "Encrypt password" and then unclick "parent" checkbox, it does not uncheck the underlying checkboxes which is not visible when ...
Andreas Pettersson
08/04/2022 09:40:47
No replies yet
Smart Search Excel export issue
Getting this error when trying to export smart search to Excel in 9.10.12 Error exporting users: 2022-04-05 16:27:28.707: Job failed Could not load file or assembly 'EPPlus, Version=5.6.3.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' o ...
Ryan Burnham
05/04/2022 18:29:48
Last post: 06/04/2022 00:40:58
Default image not visible
Hi Dynamicweb forum I have recently upgraded a solution of our to 9.13.2 After the upgrade the default image (PIM) on many different products are not visible on the frontend and in the product feed. The customer is also using the image pattern featur ...
Niklas Hjort
25/03/2022 08:47:56
Last post: 04/04/2022 08:10:09
Niklas Hjort
15/03/2022 09:21:16
Last post: 30/03/2022 13:43:26
Culture ID is a neutral culture
Hi, We see this error when a user is logged in: If we remove the selection of "Billing / Shipping country" on the user, then no error. Version 9.12.7 ...
Casper Rasmussen
25/03/2022 08:20:57
Last post: 28/03/2022 02:27:51
A trial has already been registered for this solution
Hi guys, I am trying to set up a demo solution for a prospect and I get this message when trying to set up a trial license: A trial has already been registered for this solution Also, in the selection dialog, there is nothing displayed: The above att ...
Adrian Ursu
20/03/2022 11:11:33
Last post: 21/03/2022 08:44:47
context.customer is NULL in price provider
Hi guys, I had to rewrite some price providers due to obsolete methods. I had to use the FindPrice with the PriceContext parameter. But when I debug and get into the FindPrice method the value of Customer within the price context is NULL even when th ...
Peter Leleulya
03/12/2021 09:46:52
Last post: 04/03/2022 11:32:12
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Is there an alternative for product smart search after upgrade to DW 9.12.9
After upgrading a DW 8.9.2.23 to 9.12.9, I have run in to a problem regarding the selected products on a discount. In the old version it was possible to make smart seaches on products, but it seems that this feature has been discontinued in DW 9 vers ...
Roald Haahr
01/03/2022 09:46:09
Last post: 03/03/2022 02:25:07