Developer forum

Forum » Dynamicweb 9.0 Upgrade issues » 9.13.7 GetImage returning pixelated JPG images

9.13.7 GetImage returning pixelated JPG images

Gunnar Örn Baldursson


we recently updated our client to DW 9.13.7 and they're running the latest Rapido solution (3.4.3). I'm not sure it's related to the upgrade but they're now experiencing that all their JPG images rendered with GetImage are pixelated in the file explorer and on the frontend. If I add the compression parameter &compression=75 to the URL, as is noted as default for jpg images, then the image is rendered correctly. Is this some setting that I need to set in order for this to be set as default without having to edit templates?

Attached an image of the examples test endpoint /admin/examples/getimagetest





Imar Spaanjaars Dynamicweb Employee
Imar Spaanjaars
This post has been marked as an answer

Did you maybe turn on Minecraft mode? :-)

It's a known issue (but not listed on the doc portal) in 9.13.7. It's fixed in 9.13.8 or in Dynamicweb.Imaging 7.0.4 or later (

Hope this helps,



Votes for this answer: 1


You must be logged in to post in the forum