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Duplicate key errors on checkout
Hi guys, We got customer reports about errors during checkout and found this on Log/eCom/CartV2/Errors: 2018-11-19 12:28:38.2645|ERROR|eCom/CartV2/Errors|Order <No order>: Unexpected exception GetContent() with the message: Cannot insert duplic ...
Imar Spaanjaars
21/11/2018 08:34:41
Last post: 23/11/2018 09:34:51
Facets fails when value contains comma
Hi I need an advize on how to setup my facets when comma is a part ot the product field value. I have tried with different setups (with and without the analyzed checkbox in the index field) but I don't have the right solution yet. The type of the fie ...
Kim Søjborg Pedersen
18/04/2016 11:25:56
Last post: 22/11/2018 16:04:09
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Unit of Measure on a Parts List
I see that if a product is set as a Parts List, the Units and stock option (Units of Measure) on the product page in the backend does not show up. I assume that is by design. Is there a reason for that? I assume that even a parts list could be sold b ...
Scott Forsyth
21/11/2018 17:31:10
Last post: 21/11/2018 20:06:30
Query selection in Discounts
Hi, We can currently select a query in Order Discounts, and that is awesome. However the challenge we have is that we cannot see PIM queries. This means the user needs to configure a query in Repositories and then have a page that renders that query ...
Nuno Aguiar
19/11/2018 15:12:12
Last post: 19/11/2018 17:54:06
Get Default Unit Name
Hi guys, I need to get the Name of the default Unit set on a product. Not the ones set in the "Stock" section, the one set in the Default Unit. I can get the DefaultUnitID using the standard tag but I don;t seem to be able to get the name of it. I ha ...
Adrian Ursu
17/11/2018 11:19:53
Last post: 19/11/2018 12:07:18
Cannot send emails in Marketing
Hi, we experience an issue with sending emails in Marketing. After choosing all necessary options, and clicking “Send now”, the letter was moved to ‘Sent’ folder with a status: Sending… and is still there. What the reason, we don’t know. When we try ...
Nataliya Hanicheva
14/11/2018 15:04:49
Last post: 16/11/2018 13:58:08
Email template index run notification
Where is this template set? I do not have any templates, but would like to set one. What is the folder path to where I should place the file? ...
Martin Grønbekk Moen
15/11/2018 12:59:13
Last post: 15/11/2018 13:12:33
Query parameter value between two indexed integer values
I have a product index where I have two fields of type integer with data looking like this: How can I setup a query that looks into the index for documents with a value between the NZdimensionmin1 and the NZdimensionmax1 fields range using one parame ...
Bjarne Rosendal
13/11/2018 14:28:36
Last post: 14/11/2018 15:38:55
Cart is not deleted when it contains taxes
Hi there, It seems that a cart is not deleted from DB when last orderline is removed but the cart contains taxes. Some repro steps: Add a product to the cart; Go to the checkout and enter address in order to get taxes; Remove your orderline from the ...
Mario Santos
06/11/2018 20:59:36
Last post: 14/11/2018 11:21:36
Editing a group causes a duplicate primary key error
Please see the attached screencast of the issue. URL is https://abbycadabby.dw-demo.com/admin https://www.screencast.com/t/oHsLMw1A ...
Terri Donahue
20/08/2018 17:02:49
Last post: 13/11/2018 18:20:29
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Top level groups sorting order with Assortments
Hi, I have a project where the top level ecom groups have been sorted in a very specific way. We have assortments activated and when using ecom navigation, the groups seem to be rendered in an alphabetical order instead of the order whey are in the b ...
Nuno Aguiar
11/11/2018 18:53:21
Last post: 12/11/2018 16:24:53
Catalog Publishing Issues
Using DW 8.9.2.6 In the product catalog (eCom) we have a very interesting Catalog Publishing feature with html templates, some css and some .js files. I have however found quite a few issues with this feature out of the box and I'm not sure I'm under ...
Kevin O'Driscoll
12/11/2018 12:09:39
No replies yet
UOM Conversation factor
Hi This is with regard to B2B senario with integration to ERP system. I would like to check does DW support UOM conversion factor? In ERP system, there is a UOM conversion factor which define for example based unit is EA, 1 CTN = 100 EA 1 BOX = 24 EA ...
Tan Pang Lin
08/11/2018 06:05:54
Last post: 08/11/2018 12:46:01
Customer center Lists - Inactive products
Hi, I noticed using 9.4.18 that if you add a product to a (My) list, but later that product becomes inactive, the list still renders it. As far as I can tell the feature is not taking into consideration "/Globalsettings/Ecom/Product/DontAllowLinksToP ...
Nuno Aguiar
08/11/2018 11:59:27
No replies yet
Error message is displayed when I try to bind the user group with the smart search
Hi, I created the smart seach user group. There are over 10000 users in that smart search. When I try to bind the user group with that smart search, the message in the attached image is displayed. Is there any way to solve this one? Best Regards, Khi ...
Khine Lwin Myint
08/11/2018 11:57:10
No replies yet
Stock Location Records with Same UOM
Hi https://www.useloom.com/share/c6c7d518b3d74412b0de3d06da71a0d0 Referring to above video link, may I know what should happen if more than one stock locations having the same UOM. I had two locations, West and South, both having the same UOM, piece, ...
Tan Pang Lin
08/11/2018 06:20:18
Last post: 08/11/2018 10:34:13
Impersonation rights
Hello, We are working with impersonation and have some issues with the two types of impersontation methods: Replacement of current user: The permissions for current user (say a sales person) to pages and paragraphs are lost and does not have extended ...
Anders Ebdrup
11/01/2018 11:17:59
Last post: 07/11/2018 13:47:11
Custom ID pattern for fields used in Facets
Hi guys, I have a project that I started on Rapido 3.0 with DW 9.5.4. In the project I was supposed to import some data from the existing shop of the customer. In the process of importing, I have used custom values for the IDs of VariantGroups, Varia ...
Adrian Ursu
03/11/2018 22:36:25
Last post: 07/11/2018 11:32:12
the Maximum total order amount for Order discount
I created an order discount setup on a version 8.9.3. and facing one issue. In Order Discount setting, I cannot put order amount up to 100000000 in the total price conduction field. Indonesia currency is very lower than the other countries and it mak ...
Aung Lin Htut
07/11/2018 03:50:35
Last post: 07/11/2018 09:18:04
Check for NavigationShowInMenu on product groups
Hi, I'm trying to check for NavigationShowInMenu in my grouplist, when showing the Ecom product groups on the frontend. I've made an if-sentence on mygroup.GetBoolean("Ecom:Group.NavigationShowInMenu"), but even though the setting "Show in menu" is d ...
Kurt Moskjær Andersen
06/11/2018 08:03:36
Last post: 06/11/2018 10:17:19