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Forum » Ecommerce - Standard features
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Orderline product autoid=0 causing slowness on cart
Hi there, The Avalara Tax Provider creates tax orderlines to the order. We started to see some slowness when the tax provider was active. We narrow down the issue to the FindPrice method, which is filtering the EcomPrices table for the current produc ...
Mario Santos
07/10/2019 17:44:20
Last post: 15/11/2019 00:49:43
Sorting variants options does not work in the VariantCombinations
Hi, I have been trying to use the sorting variant options in the backend and everything looks good "on paper", but the variant combinations loop does not honor that sorting. We have 1 Variant Group with all of our variant options The Variants were cr ...
Nuno Aguiar
08/11/2019 19:10:22
Last post: 14/11/2019 22:37:46
Facets for product subgroups
Hi, I want to create a facet for the product subgroups of a selected group. For example, in Rapido, when user selects the "Products > Bikes" menu, the facet must show: Mountain bikes, Road bikes, etc. In the facet documentation, an image is shown  ...
Tomas Gomez
14/11/2019 15:11:51
Last post: 14/11/2019 21:50:57
404 error for some products
Hi everybody, I have issue with some products on selection getting 404 error: HTTP Error 404.0 - Not Found The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. The problem is that other products work ...
Ivan Marijanović
03/11/2019 11:50:08
Last post: 14/11/2019 17:20:18
Post Danmark PacSoft and Postnord DK Mypack Collect
Hi How do I get "Postnord DK Mypack Collect" and "Pacsoft" to work at the same time? "PostDanmark ServicePoint" I can get customer select pick-up point to work (with API key), but the "Shipping Document Service" (Create shipping documents) do not wor ...
Thomas Jensen
14/11/2019 15:43:57
No replies yet
Problem with ProductIndexBuilder bulk size
Hi In DW 9.7.2 ProductIndexBuilder there is a small problem with the bulk size handling, this query runs for every batch of products indexed, but the TOP 500 and WHERE ProductAutoId > {CurrentAutoId} is declared before the ORDER BY ProductAutoId a ...
Mark Preisler
14/11/2019 09:27:01
No replies yet
Decimals in discount percentage
Hi guys, I have noticed that the discount input in Disocunt settings does not allow for decimals but just integers. I have a situation where the discount needs to be with decimals because it is applied to the value with VAT and I don't seem to be abl ...
Adrian Ursu
13/11/2019 11:33:41
No replies yet
Display of the main fields of a product
Hi, In the product page, we want to display a brief selection of the main fields of the product, according its product group (e.g. field1 and field2 for bikes, while field3 and field4 for wheels). The fields can be product fields, product group field ...
Tomas Gomez
19/08/2019 13:55:57
Last post: 12/11/2019 11:18:17
Apply discount before taxes
Hello, The Order discounts setting "Apply discount before taxes" does not seem to be taking into consideration while calculating taxes. It seems that the tax value is always calculated based on products before discounts. Here's a screencast to demo t ...
Mario Santos
07/11/2019 16:48:29
Last post: 12/11/2019 02:51:27
Buy 2 get 1 for free discount type
Is it possible to create and apply a discount of type "buy 2 and get 1 for free"? I cannot find it in the discount section, but perhaps a combination of settings can create this? best wishes. ...
Siv-Renate Hansen
11/11/2019 16:07:50
Last post: 11/11/2019 16:35:09
Number of favorite products on user details
Hi guys, I need to add the count of favorite products next to the Favorite icon in the header. Is there any easy/efficient way of getting this information without going through the CustomerCenter module? Thank you, Adrian ...
Adrian Ursu
05/11/2019 18:04:43
Last post: 05/11/2019 18:12:48
Order discount Free shipping and ERP integration
I created an order discout of type Free shipping on friday (b2b client) and experienced that order import to the ERP system did not cope with this. The discount Free Shipping creates an order line, which has no product number, so the ERP system did n ...
Siv-Renate Hansen
04/11/2019 15:53:42
Last post: 04/11/2019 21:55:01
Multiple Catalog Apps
Hi, I tried to place several Catalog Apps in the same page, to render different blocks of related products for up-selling, cross-selling, etc. The idea is to configure each Catalog App with a different custom query, so a different kind of related pro ...
Tomas Gomez
31/10/2019 13:59:17
Last post: 04/11/2019 10:57:09
Klarna V3 beta
Hi, When do you expect the Klarna V3 payment provider to be out of beta? /Jonas ...
Jonas Krarup Dam
04/11/2019 08:21:52
Last post: 04/11/2019 09:27:01
Traking id is saved with the "," in the database when it is edited.
After putting the tracking id in the Order. And then check in the database, I noticed that the track and trace saved with a comma ",". There are screenshots in the attachment for tracking id from the order:trackidorder and database: trackiddb. Please ...
Sai Nanda Hein
01/10/2019 04:03:01
Last post: 30/10/2019 09:24:29
Critical discount server error 500 in 9.7.2
Hi opgraded to 9.7.2 and everything looked fine, but... after a while ecommerce customers began to report errors. It was a tricky error to reconstruct, but here is what I found out. When using a order discount of "free shipping" and when the discount ...
Kim Søjborg Pedersen
12/10/2019 13:07:02
Last post: 30/10/2019 09:22:27
Saving settings custom payment provider resets default payment selection for country
Hi, In the process of preparing a website for going live we where testing the order process, and somehow we did not get to the payment page. After a lot lot lot of testing we finally found out that the problem was that the choice of default payment m ...
Hans Kloppenborg
03/10/2019 14:15:27
Last post: 30/10/2019 09:15:01
Voucher List Email Sent Records
Hi All, After I sent emails regarding vouchers from the voucher list to the specific user group which has total 4 members in the group, only one voucher code appeared with status 'Sent' and the email address that the voucher code was recevied. But wh ...
Aye Nyein Myat
01/10/2019 06:22:45
Last post: 30/10/2019 09:10:32
Stock table bug when Stock Location is 'Nothing Selected'
Hi, I noticed what looks like a bug in the product Stock table. If you create an entry with a unit, but without a Stock Location attributed, the stock showed on the frontend will be randomly pulled from one of the other units that matches the user's  ...
Mafalda Correa
25/09/2019 16:18:35
Last post: 30/10/2019 08:56:57
Can't purchase with Gift Card Code
Hi, I want to use gift card code to purchase order. So, I added codes in cart page as per document mentioned. When I applied gift card code in order, it was effective on applied order. After going next step (payment) , the gift card amount was remove ...
Hsu Sandar Swe
25/10/2019 12:34:15
Last post: 29/10/2019 04:27:44