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Forum » Ecommerce - Standard features
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Order emails not sending with 9.14.3
Hello, We performed an upgrade for a site to 9.14.3 and the order confirmation emails have stopped working. We were able to find a work item number of #10768 about this. It was reported 2 weeks ago. Does that look like it will be worked on fairly soo ...
Scott Forsyth
01/12/2022 00:32:11
Last post: 09/12/2022 06:43:00
Get notification when indexing fails
Hi there, I have a site that regularly fails to build the index. This then leads to an empty shop in the frontend. While we're investigating the root cause, is there a way to be notified when this happens? I don't see an option like we have w ...
Imar Spaanjaars
08/12/2022 13:33:08
Last post: 08/12/2022 14:09:32
Selective Facets in Groups not working
Hi, I have a site running in 9.14.4 and Swift v1.15, with only 2 facets configured. I'm trying to configure them in the groups, so that only 1 shows up at a time, but both keep showing. Here are my steps: In the Repo I have 2 facets only - https: ...
Nuno Aguiar
07/12/2022 23:12:19
No replies yet
Searching for products with special characters in their name
Hi there, I know this topic has come up a number of times. However, some of the posts I found were very old so I am not sure what the current state and recommendations are. I have products in the database that contain special characters like the &szl ...
Imar Spaanjaars
29/11/2022 08:53:37
Last post: 07/12/2022 15:18:59
Ability to set BCC mail on order notification mail
Is it in any way possible to set a BCC mail on a order notification mail? If not, how would you suggest I go about implementing the functionality? I can see I hook into the SendingConfirmationMail subscriber, but it doesn't look like I can set a  ...
Vincent Gercke
19/08/2022 08:48:57
Last post: 07/12/2022 14:09:05
Removing inactive products from Favorites list
Inactive products are not currently removed from a user's Favorites list even if Settings > Ecommerce > Advanced configuration > General > Only show products that are active is true. This setting should be honored within the Favorites ...
Melissa Borgmann
06/12/2022 22:30:58
No replies yet
Gift card with custom amount
Hello, I'm looking to create gift cards with custom amounts. According to the documentation I should replace the price of the product (if the product is a gift card, of course) with an input field. But I don't know what the input field should be call ...
Martin Christensen
03/10/2017 15:24:28
Last post: 06/12/2022 15:57:04
Using several Lucene analyzers
Hi, I would want to use several Lucene analyzers. But when adding several analyzers in a new field type of an index repository, only one analyzer is kept after saving the index. See proof here: W ...
Tomas Gomez
30/11/2022 12:19:51
Last post: 30/11/2022 16:47:35
DW 9.12.5 - Not possible to add variants as BOM items
Hi When trying to add variants as BOM items by product number the main product is added instead. I also tried submitting a Product ID / Variant ID combination found in template tags with the same result. What am I missing? :) Please have a look at th ...
Roald Haahr
30/11/2022 12:06:11
No replies yet
Place recurring orders tasks failing - takes carts into account?
Hi there, In one of my solutions, the Place Recurring Orders scheduled task shows a red exclamation mark indicating an error. The logs show this: 2022-10-12 13:00:23.6532|INFO|ScheduledTasks|Task 'Place recurring orders' with ID '7' e ...
Imar Spaanjaars
12/10/2022 13:23:12
Last post: 29/11/2022 15:14:01
Cart validation error
Hi guys, We have a solution running on DW 9.12.10 and a slightly modified Swift. We have noticed some situations where orders have been submitted upon "orderline delete". It does not happen when changing order quantity, it happens only when ...
Adrian Ursu
29/11/2022 10:44:58
Last post: 29/11/2022 11:00:37
Images from image patterns being cached
Hi there, I have run into a situation with image patterns that seems to be related to caching. When a product first doesn't have an image, Dynamicweb renders the No Image image. If I then later add the image, the site continues to show the No Ima ...
Imar Spaanjaars
14/11/2022 09:03:26
Last post: 29/11/2022 10:28:26
Default Variant image - when entering non default variant
Hi when entering a product variant, that is not default variant - can I get the image of the Default Variant - eg. using the API? /Hans ...
Hans Ravnsfjall
14/11/2022 10:22:15
Last post: 29/11/2022 08:31:45
Is there a way to create a scheduled task that sets productname of all variants equal to productname of the master product?
Hi Is there a way to create a scheduled task that sets productname of all variants equal to productname of the master product? if so, how could this be done? /Hans ...
Hans Ravnsfjall
28/11/2022 15:51:49
Last post: 29/11/2022 07:55:13
The Context.GetCart() is not a cart and cannot be updated
Hi, We are getting some orders in where the error Dynamicweb.Ecommerce.Common.Context The Context.GetCart() is not a cart and cannot be updated. is being trigerred hundreds of times (for 2 minutes up to a few hours) until eventual ...
Nuno Aguiar
28/06/2022 18:14:10
Last post: 25/11/2022 17:28:05
Add to favorites link
Hi guys, I have recently uograded a project to the latest 9.13 and also added a new language to the solution. Suddenly, after this change, the add to favorites is not working anymore. I get this error: Cannot insert the value NULL into column 'Pr ...
Adrian Ursu
09/11/2022 08:40:29
Last post: 19/11/2022 11:18:52
Buy x get y with 50% discount
Hi guys, We have received a request to create a discount that would offer an additional product (Y) with 50% discount if the user buys the main product (X). I know I can add a discount that would give product Y for free but I am not sure if adding an ...
Adrian Ursu
15/11/2022 09:32:09
Last post: 16/11/2022 17:23:39
Printing an incomplete order from its detail page does not work
Hi guys, I've updated my application to Admin 9.14.2 and updated all packages to the latest. My issue with trying to print an incomplete order (CART000000) from it's detail page remains. It returns a white page, GetLoop("OrderLoop") ...
Peter Leleulya
24/10/2022 13:42:04
Last post: 16/11/2022 15:05:24
Error when trying to access a Group from Add to Group
Hi guys, I have a nasty YSOD error when trying to click on a group link from the Add to group in the ProductDetails page: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: startIndex I have tested  ...
Adrian Ursu
19/10/2022 17:27:54
Last post: 16/11/2022 15:03:10
Variant option images
Hi guys, I am trying to implement a Variant selector and I want to use images for color options. I see that the default implementation in Swift is based on VariantGroupViewModel and VariantOptionViewModel. VariantOptionViewModel has an Image property ...
Adrian Ursu
16/10/2022 17:46:50
Last post: 15/11/2022 10:20:18