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Empty carts randomly created

Marie Louise Veigert
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Hi,

We have a solution on DW 9.17.6 (+Rapido) where it seems like carts are created (empty) for some reason.
We have hidden the cart and add to cart from anonymous users. And unpublished it on the languages not in use. (The solution have DAN, ENG, SVE language sites).

I cannot figure out if anything else should be done to prevent this? Its seems like it creates when someone is visiting the english site.

I checked the log on the carts and it says no log available:

So it seems like something else is on the solution.

The solution was initialy created 4 years ago and running rapido, so Im curious if something is added somewhere I cannot find :) 

 

Any other ways to identify where they are created from?

BR
Marie Louise


Replies

 
Marie Louise Veigert
Reply

anyone? :)

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
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We need a URL to look inside the logs of the carts.

It can be bots or faulty JS that calls add to cart - e.g. checking something or a link to add to cart.

 
Marie Louise Veigert
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I can send a url pr. email.
Is it just through care then?

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

Yes, that would be great.

 

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