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404 - File or directory not found for a product page when added to a group (ecom category)
Hi, DW9 Issue: When products are added to a specific category, they show in the product list view. When you click on the products and go to their product page the error: "404 - File or directory not found." returns. Info: When you move the ...
Davy Capiau
09/05/2025 10:57:32
Last post: 20/05/2025 09:26:04
Assortments disabled but honored
Hi guys, I have a solution running on DW 9.19.2. Historically we have used separate B2B and B2C assortments but we have disabled them a year ago. Today, all of a sudden, some products are not accessible anymore for B2B customers, the link returns 404 ...
Adrian Ursu
16/05/2025 15:23:49
Last post: 20/05/2025 06:40:19
E-commerce URL provider difference between language layers - /Products/ remains in url
Hi team, On the website product and product list pages urls contain /products/ in their path: Current situation: /en-gb/products/sanding/abrasives-by-machine/qcd-quick-change-sanding-disc-oe50mm-25p/36 Required situation:/en-gb/sanding/abrasives-by-m ...
Davy Capiau
14/05/2025 20:39:23
Last post: 15/05/2025 08:47:45
Davy Capiau
14/05/2025 16:47:39
Last post: 15/05/2025 00:16:45
No more 'clean' Product url - Technical product urls
Hi, DW9 + SWIFT Our product url structure changed suddenly to the 'technical versions': Before: /paint-preparation-application/mixing-cups/mcp-mixing-cups-200p/400 Now: products?GroupID=e1000105&ProductID=MCP0400&VariantID=VO72 Surpri ...
Davy Capiau
12/05/2025 17:54:50
Last post: 13/05/2025 07:30:02
BC Live Integration and OrderVoucherCode
Hello I came across some older discussions, such as this one https://doc.dynamicweb.com/forum/integration/integration/liveintegration-v1-nav-and-giftcards where it was stated that this functionality was not possible at the time. Is the information in ...
Andrejs Zavorotnijs
28/04/2025 17:29:30
Last post: 01/05/2025 11:19:21
CyberSource - certificate password
Hi there, We have been working with a customer that uses CyberSource regarding the P12 certificate. CyberSource prompts user to enter a certificate password when generating it. DW CyberSource checkout handler uses the MerchantId as the password for t ...
Mario Santos
11/03/2025 18:37:37
Last post: 25/04/2025 13:49:59
Native ‘Build eCommerce Assortment Items’ scheduled task add-in does not rebuild assortment
Hello, It appears the that native ‘Build eCommerce Assortment Items’ scheduled task add-in (Fig. 1) does not consistently achieve the same results as manual assortment rebuild action (Fig. 2). Please confirm if this is the expected behavi ...
Melissa Borgmann
16/04/2025 19:58:16
Last post: 22/04/2025 17:12:39
Live Integration and VAT calculation
Hello DW version 9.18.2 We're encountering an issue with incorrect rounding of VAT prices on orders. It's currently unclear whether the root cause lies in the Settings > Ecommerce > Advanced Configuration Settings or within the DW plugi ...
Andrejs Zavorotnijs
09/04/2025 11:10:50
Last post: 10/04/2025 14:08:39
URL in link changes when in PDF
*Edited english version: Hello! This is my first post here, so please feel free to correct me if I'm not following best practices in one way or another :) I'm working on a task for a client where we've set up PDF downloads through DW by u ...
Christian Valentin
03/04/2025 15:20:28
Last post: 08/04/2025 12:39:07
Product Category Field Options doesn't encode special characters
Hi, Running DW verison 9.17.6 We have made som new Options on Product Category Field of the type Radio button list. It was manually added in the list with names like the following: 1/4" 2,5" It ended up in the following error after the prod ...
Marie Louise Veigert
26/03/2025 08:48:25
Last post: 26/03/2025 09:06:49
Language specific assortment
Hi, Is it possible to create an assortment that applies only to a specific e-commerce language? I want to set up an anonymous assortment that is only available for anonymous users in the 'Dutch' ecom language (which is not the master language ...
John Broers
14/03/2025 12:21:28
Last post: 14/03/2025 13:05:34
Limit product discount to max nr of products
Hi, I have a customer who wants to create a product discount where a use of a vouchercode gives the visitor free products in a given product group once. And that works fine. But they need to limit that discount to 5 products. I cannot see that this i ...
Aki Ruuskanen
13/03/2025 10:59:46
Last post: 13/03/2025 12:14:38
Live Integration DW 9
Hi I am suing dw 9.19.1, i ma trying to use live integration and basically it was worked earlier. But lately i am getting wierd error : 03.04.2025 11.52.24.399 a.m.: ConnectionError: An error occurred while calling GetProductsInfo from Web Service: & ...
Mateusz Struzik
04/03/2025 11:55:44
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Replacement products
Havent found much in the documentation about replacement products. Does anyone know if it is possible to configure ecom such that a search on an old product number / ean returns the replacement product instead? Cheers //Steve ...
Stephen Anthony Jackson
13/01/2025 08:50:10
Last post: 03/03/2025 09:51:30
Empty carts randomly created
Hi, We have a solution on DW 9.17.6 (+Rapido) where it seems like carts are created (empty) for some reason. We have hidden the cart and add to cart from anonymous users. And unpublished it on the languages not in use. (The solution have DAN, ENG, SV ...
Marie Louise Veigert
19/02/2025 11:45:24
Last post: 03/03/2025 09:44:04
Differentiate UK countries
Good morning, I have a site where I need to differentiate between the UK countries England, Scotland, Wales, and Northern Ireland. These all fall under the country UK. In the backend, I can only add UK as a country and the others aren't listed (n ...
Imar Spaanjaars
14/02/2025 10:11:48
Last post: 21/02/2025 10:28:28
Redirect to 404 when no product from url
How would i achieve to make the page redirect to the 404 page of the area, when not finding the specified product in the URL? The request returns 404. But no redirect is happening. ...
Kasper Legarth
19/09/2024 14:04:34
Last post: 20/02/2025 11:15:44
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An error occurred while attaching module 'eCom_ProductCatalog' (Dynamicweb.Frontend.Content).
Hi. I'm experiences if you visit our customers product list page in the exact time a custom integration is getting products from BC the frontend throws an error, and there is no products. The paragraph that is failing is a swift_productcatalogapp ...
Kasper Legarth
19/02/2025 11:09:25
Last post: 19/02/2025 12:06:02
Add CC email in Abandoned cart emails
Hi guys, One of our customers asked us to include an admin email in all notifications sent for Abandoned carts. As far as I can tell, there is no way I can do that from the email settings. Is there any work around that I can use without creating a cu ...
Adrian Ursu
13/02/2025 10:21:49
Last post: 17/02/2025 13:20:30