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Forum » Ecommerce - Standard features
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Bug With Price Matrix
Hello, I think there is a bug when defining a price in the price matrix. When setting a variant price (or any price in the matrix) if you do not set the End Date or Start Date of that (we don't want to set an end date for a variant) it defaults t ...
Joseph Vause
19/07/2024 11:56:29
Last post: 19/07/2024 14:00:56
Losing carts for logged in users
Hi there, We have a high-volume site where users seem to lose their cart. Here's what we're seeing: 1. Log in 2. Create a cart 3. Confirm there's a cart ID stored in the cache in the key DW_extranet_AccessUserCartID 4. Wait a bit 5. Reloa ...
Imar Spaanjaars
16/07/2024 14:01:09
Last post: 17/07/2024 18:10:38
Constant logging out of admin portal
I would like to know what causes a logout of the user from the backend of the admin portal. It seems perhaps to be related to the import/export tasks (OData to/from BC). As since we have added a few more of these tasks running it is happening lots mo ...
Jon Thorne
09/05/2023 05:13:32
Last post: 16/07/2024 13:00:20
Vertex error - no endpoint listening
Hello, We appear to be unable to utilize the native Vertex tax provider. Since there is no field in the tax provider configuration settings for a URL, is it possible an outdated URL is being utilized? Logs aren't available for this provider, so t ...
Melissa Borgmann
29/02/2024 01:33:20
Last post: 15/07/2024 14:57:55
Shop context in WebApi
Hi there, One of our solutions has multiple shops and websites, which has their own products. Each website is poiting to a different shop, if we search for a product that does not belong to the current shop it is not returned by the query as expected ...
Mario Santos
05/07/2024 13:00:35
Last post: 15/07/2024 11:46:25
Favorites SQL exception in WebAPI
Hi there, When trying to add a product to a favorites list using WebAPI we get a sql exception regarding the FK: ExceptionMessage": "The INSERT statement conflicted with the FOREIGN KEY constraint \"FK_EcomCustomerFavoriteProducts_Ecom ...
Mario Santos
08/07/2024 15:50:36
Last post: 11/07/2024 09:14:16
Minimum order quantity
We have a customer who sells the same products in two different webshops. Now shop A has to deal with a minimum order quantity, but shop B would like have not. We have now adjusted this in shop B on the front-end, so that any quantity can be ordered. ...
Rene Zwagerman
04/07/2024 16:53:59
Last post: 05/07/2024 10:57:25
Stripe CheckoutHandler Integration
Hi, I am currently trying to implement stripe as an inline payment option for our client, we are working on DynamicWeb 10.4.1. I have followed the instructions given here: ...
Joseph Vause
03/07/2024 14:48:07
Last post: 04/07/2024 10:25:11
Facet options for fields with many values
Hi guys, I am trying to create a facet based on the ProductName field. This Facet will be part of a series of facets (it will be the last one) and all facets will apply to Variants. When I define the Facet, I get a warning because of the number of va ...
Adrian Ursu
26/06/2024 12:38:57
Last post: 26/06/2024 13:45:34
UnitCount on a product
Hi there, I had a weird issue where integrated products wouldn't return stock from locations until I saved the product in the backend first. I managed to track it down to this code in DefaultStockLevelPrrovider: public override double? FindStockL ...
Imar Spaanjaars
05/06/2024 17:55:18
Last post: 25/06/2024 09:09:39
Product List sorting on frontend
I am having trouble finding the correct information on this subject as it seems to have changed over time. Is the CORRECT format for sorting on frontend in Dynamicweb 9.17 ?SortBy=COLUMN_NAME&SortOrder=ASC|DESC AND ?SortBy=COLUMN_NAME1,COLUMN_NAM ...
Stephen Anthony Jackson
20/06/2024 09:58:02
Last post: 20/06/2024 12:19:14
Product category field value when empty value
Hi, We have multiple product category fields with different datatypes like double and integer. For example: I have a value like this: But i dont want it anymore so i remove the value to blank and saves, then it get 0 as value. And now on the site it  ...
Andreas Pettersson
17/06/2024 13:00:11
Last post: 20/06/2024 10:18:55
Component references break on site copy
Copied from as I was advised this was likely a platform issue vs. a Swift issue: Hello, It appears that component references break and result in template errors in both the DynamicWeb front ...
Melissa Borgmann
20/06/2024 00:22:07
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Translate parameter names field type 'Days conversion'
Hi, Is it possible to translate the parameter names for the ecommerce field type 'Days conversion'? On the frontend this is now always shown in EN: Kind regards, Caro De Weze ...
Caro De Weze
19/06/2024 15:27:26
Last post: 19/06/2024 15:38:04
Product Key vs Product Id in the Repository
Hi, Question: Should ProductKey be Analyzed (or use the same analyzer as ProductId)? Introduction: Using Swift v1.26.0 (or above) in DW 9.17.5 we have different behavior from the Repository using the field Product Key vs Product Id. Issue: When using ...
Nuno Aguiar
07/06/2024 18:12:09
Last post: 19/06/2024 13:25:15
Ensure Index availability
Hi guys, We have a pretty sensitive solution where we need to ensure the index is not broken at any time. Here is the scenario. For some reason, the main build fails when the scheduled task runs. This means that the system will use the secondary buil ...
Adrian Ursu
21/02/2024 10:38:57
Last post: 17/06/2024 19:13:58
Stumped by related products
Hello. We used the swift template as a starting point, but built up a new product.index from scratch as we wanted to avoid having all the bike related stuff in the ecom fields. Its all worked fine, except for the related products. I have followed the ...
Stephen Anthony Jackson
12/06/2024 20:10:51
No replies yet
UPS OAuth exception with RatedShipmentAlert
Hi, We are using the new UPS OAuth API credentials and we ran into an issue that results in an exception: 2024-06-10 21:23:12.9114|INFO|eCom/ShippingProvider/Dynamicweb.Ecommerce.ShippingProviders.UPS.UPS/Request|'Newtonsoft.Json.Linq.JProperty&# ...
Mario Santos
10/06/2024 23:41:04
Last post: 12/06/2024 12:57:29
Product (System) field not translatable even when localized
Hi, This project has an older DW version 9.10.20. We want to add translations to localized product (system) fields. But it's not possible, the input area 'Name' is greyed out. Upgrading the version is not an option. Is there any way to ac ...
Davy Capiau
10/06/2024 11:27:41
Last post: 11/06/2024 17:37:25
Shopping Cart clears randomly
Nuno, Mario and I have been working on this for months and have not been able to figure it out. The customer reports that shopping carts sometimes get randomly cleared. We have not been able to repro it consistently. We met with the customer to try t ...
Sean Meade
10/06/2024 23:17:50
Last post: 11/06/2024 17:07:05