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Redirect to 404 on inactive products
Hey guys, I have a strange issue on 9..14.11 I have configured the Ecommerce advanced settings to show only the active products and redirect the missing ones to a random page. For soem reason the redirect doesn't work - the product is not comming ...
Alexandru Aliu
01/10/2024 13:41:24
Last post: 02/10/2024 16:36:35
Product cost field not translated in Swedish
Hi there, When I look at the Price and Cost fields in PIM in English I see this: Note how the last field says Cost. When I log out and log back in in Swedish I see this: Note how both fields now say Pris. The botton one should read as Kostnad I was t ...
Imar Spaanjaars
25/09/2024 10:25:30
Last post: 02/10/2024 14:28:58
Fixed product tax - Ecological tax - WEEE
Hi, How do you set up Fixed Product Tax in DW9? Definition: In some countries, FPT can be used to set up a Waste Electrical and Electronic Equipment (WEEE) tax. This tax is also known as ecological tax or eco tax, and is collected on certain types of ...
Davy Capiau
31/01/2024 17:35:42
Last post: 25/09/2024 16:26:46
Adjust number of facet groups on products page only
Hi, Is it possible to set somewhere which facets groups may be shown on the page with all products? This should not affect category pages, because all filters must be shown there. So it cannot be done by adjusting the facet groups here: Kind regards, ...
Caro De Weze
20/09/2024 10:35:48
Last post: 25/09/2024 12:52:20
Url Indexes - wrong product url
Hi, I encountered an issue with an incorrect URL for one of the products on a client's page. The dynamic web is simply adding -1 to the group name in the URL. I noticed, after using ?showurlindex=true, that the URL for this specific product is no ...
Mateusz Struzik
12/09/2024 14:19:47
Last post: 24/09/2024 07:40:55
Quickpay issue with order ID changing
Hi there, We have a site that has an issue with Quickpay. Looks like the customer paid but the callback never made it onto the correct order. Below you see some of the logs from this order based on its AutoId. In Quickpay, the order is known and paid ...
Imar Spaanjaars
10/09/2024 17:31:08
Last post: 12/09/2024 09:40:26
Quickpay API integration to Business Central?
Does anyone knows about an API from Business Central to Quickpay. We need a feature that can draw the money when the items are sent from the warehouse (in Business Central). The warehouse users dosnt have access to quickpay backend and do want this a ...
Bo Brinkmann
29/08/2024 10:28:29
Last post: 04/09/2024 11:45:58
Constant logging out of admin portal
I would like to know what causes a logout of the user from the backend of the admin portal. It seems perhaps to be related to the import/export tasks (OData to/from BC). As since we have added a few more of these tasks running it is happening lots mo ...
Jon Thorne
09/05/2023 05:13:32
Last post: 03/09/2024 12:58:49
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Sitemap takes to long to generate bacues of products links
Hi everybody We have a problem with creating a sitemap on our page that has about 8000 products. The process takes too long (ower 7 minutes) and the server returns an error 502 Proxy Error The proxy server received an invalid response from an upstrea ...
Ivan Marijanović
30/08/2024 08:49:07
Last post: 30/08/2024 09:49:36
Cart Quantity decimal values
When on Product Page or Product List Page, I can add to a cart product with a decimal quanityt ex. 1.5 When I open a Cart View I can see quantity is 1.5 But when I try to change quanityty to any other decimal value in Cart View it is not saved and pr ...
Dawid Leśniak
29/08/2024 11:35:48
Last post: 30/08/2024 09:33:41
Capping a discount to the max order value
Hi there, I have an order with 138 euro worth of products. The order also has a discount of 200 euro attached to it. In the backend, the order ends up like this: Shouldn't the 200 euro for the discount be capped at the maximum order value of 138? ...
Imar Spaanjaars
27/08/2024 13:17:43
Last post: 27/08/2024 16:58:16
Shipmondo and address copying
Hi there, As it turns out, Shipmondo can return drop locations that have an address field that is too long to fit in the ERP's order record. As an example, here's what I got back from them for "address line 2": "Kein Barverkauf ...
Imar Spaanjaars
03/05/2024 11:33:22
Last post: 16/08/2024 13:29:27
Order ID and Cart ID question
Hello DW :-)
I have a small question here regarding Order ID.
The situation is that when I am viewing cart before checkout, I see orderID as (for example) CART80, eventually I am sticking to it, but after order goes through, and after it passes throu ...
Dmitrij Jazel
18/04/2012 15:02:26
Last post: 02/08/2024 10:33:06
Strange things happening with Ecommerce Navigation
Can someone shed some light onto why I get some random urls in the breadcrumbs when using ecommerce navigation? I have several product lists, each with their own design. Each also has its own detail page for its products. All details pages have their ...
Stephen Anthony Jackson
05/06/2024 10:09:15
Last post: 01/08/2024 10:22:07
Stumped by related products
Hello. We used the swift template as a starting point, but built up a new product.index from scratch as we wanted to avoid having all the bike related stuff in the ecom fields. Its all worked fine, except for the related products. I have followed the ...
Stephen Anthony Jackson
12/06/2024 20:10:51
Last post: 01/08/2024 09:15:09
Component references break on site copy
Copied from https://doc.dynamicweb.com/forum?ThreadID=92951&PID=1605 as I was advised this was likely a platform issue vs. a Swift issue: Hello, It appears that component references break and result in template errors in both the DynamicWeb front ...
Melissa Borgmann
20/06/2024 00:22:07
Last post: 31/07/2024 22:52:57
Identifying Product Qualifying for Discounts and Tracking Last Used Date
Dear All, One of our customers has a discount integration from NAV to DW based on user group and product group. Each customer has different discount percentages based on the product group. Example: Discount 1: C-0130 - Maison VII-XII Collection Group ...
Thuzar Win
22/07/2024 05:48:42
Last post: 31/07/2024 13:40:00
Back in stock notification
Hi guys, We have a project running on DW 9.15.15 where we have set up the back in stock notification email campaign. What we have noticed though is that the email notification is triggered for favorite products (in case a favorite product came back i ...
Adrian Ursu
31/07/2024 12:00:41
Last post: 31/07/2024 12:35:06
Bug With Price Matrix
Hello, I think there is a bug when defining a price in the price matrix. When setting a variant price (or any price in the matrix) if you do not set the End Date or Start Date of that (we don't want to set an end date for a variant) it defaults t ...
Joseph Vause
19/07/2024 11:56:29
Last post: 19/07/2024 14:00:56
Losing carts for logged in users
Hi there, We have a high-volume site where users seem to lose their cart. Here's what we're seeing: 1. Log in 2. Create a cart 3. Confirm there's a cart ID stored in the cache in the key DW_extranet_AccessUserCartID 4. Wait a bit 5. Reloa ...
Imar Spaanjaars
16/07/2024 14:01:09
Last post: 17/07/2024 18:10:38