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Custom field on variants
Maybe a bad title, but I'll try to explain my self :P We have some products, which each have some variants (size/color). As default we can see that this is handled as 1 product in EcomProducts, and with a list of variant combinations, all good. Now l ...
Martin Grønbekk Moen
28/05/2018 14:17:28
Last post: 28/05/2018 23:57:59
Catalog publishing.
Hi. I'm trying to set up a product catalog with "Catalogue Publishing" activatet. I get the add to catalog links working, and the I can preview the catalogue. But, when I try to send it to email, nothing happens. (or if somethings happen, I would lik ...
Bjørn Kamfjord
28/05/2018 10:55:28
Last post: 28/05/2018 11:50:06
Change of product quantity from the backend
Hi, If I change the quantity of a product in an order from the backend, will this update the reserved quantity when the order is saved or do I have to complete the order, for this? -- Best regards Kurt Moskjaer Andersen ...
Kurt Moskjær Andersen
24/05/2018 09:53:30
Last post: 24/05/2018 16:15:09
User defined sorting in new index
Hi, We have a customer from which we just upgraded to the new index, but now we can no longer sort product by "User defined". What am I missing? How can I do this? Best Regards, Nuno Aguiar ...
Nuno Aguiar
05/12/2016 12:26:13
Last post: 22/05/2018 17:44:49
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Is there a way to sell subscriptions
Hi I need to create a service for limited in time subscriptions. I didn’t find how to do this in DynamicWeb. I hope you can help me with this issue. We want to sell subscriptions for services. So, e. g. when user buys a subscription for a year, he ca ...
Nataliya Hanicheva
16/05/2018 14:30:08
Last post: 22/05/2018 11:09:28
User-specific assortment
Hi, On a DW9-solution, we use different assortments related to usergroups. Now we have received a request, to only show a specific produkt to a specific user, but not to the usergroup she is a member of. My first thought was to make a new assortment ...
Kurt Moskjær Andersen
26/04/2018 13:35:49
Last post: 18/05/2018 07:47:01
Product Price Field Discount is gone
Hi guys, We just upgraded a solution from 8.8 to 9.4. Pretty painful upgrade, as probably most of you have experienced. After the upgrade, we have noticed that one of the discounts that were regularly used by our customer, is gone. Dynamicweb.Ecommer ...
Adrian Ursu
13/05/2018 09:56:29
Last post: 16/05/2018 09:56:55
Related Product Groups as standard feature (not by Assortments only)
Hi, We are having trouble with the way Related Product Groups for a product is associated with Ecom Assortments at the time being. As a shop owner you would expect that you can place the same product in different product groups at the same time. That ...
Jens Jakob Kristensen
14/05/2018 14:32:22
Last post: 14/05/2018 16:07:19
Error Editing users
Hi Guys, Same update to 9.4.11. After the upgrade, I can no longer edit users. Whenever I try to open a user, I get the attached error. Editing groups works like a charm. Thanks, Adrian ...
Adrian Ursu
13/05/2018 12:00:38
Last post: 14/05/2018 11:12:05
Data Processing Activity
Hi Guys, Just finished an upgrade to 9.4.11. After the upgrade, one of the many errors I have is related to Daa Processing activitu and it is displayed when I try to open the Extraned module. It is the same for existing instances of the module as wel ...
Adrian Ursu
13/05/2018 10:22:37
Last post: 14/05/2018 09:46:39
Cybersource - saved cards
Hi I'm not able to make payments with saved cards different from Visa. Create a saved card works fine and creates the card, but on the next order if I try to use the saved card for the payment it always returns an error: Recurring transaction failed. ...
Rui Silva
27/04/2018 17:24:13
Last post: 10/05/2018 18:45:40
Limitation of the number of Ecom Groups displayed in Related Groups section of the Product details
Hi guys, I have just noticed that the list of Related groups in the details of the product, displays only 47 rows (?). Is this a bug or a feature? Because of the Assortment information limitation, this is the only way we can check the groups a produc ...
Adrian Ursu
08/05/2018 10:56:37
Last post: 09/05/2018 19:50:11
DIBS - error on callback
The last couple of days we have some orders that have been downgraded from order to cart after DIBS payment has been done with the following error: An error with the message 'Called State ok, but order is not set complete - this should have happened ...
Espen Strømsnes
07/05/2018 12:49:58
Last post: 07/05/2018 14:14:09
Cart validation groups maximum length
Hi, I've set a cart validation group to check the customer email maximum characters (as an example since seems to have the same behavior with all fields). 100 characters => passed validation; 110 characters => did not passed validation (my temp ...
Mario Santos
06/04/2018 13:29:12
Last post: 07/05/2018 08:34:27
Canonical in eCommerce generate invalid link
Hi, We are having problems with our canonical links in the eCommerce. In the sourcecode on our product page, it are renderingen something like this: <link rel="canonical" href="/da-dk/shop/long-sok-1234/group?productID=1234"> The links are not ...
Marie Louise Veigert
04/05/2018 13:42:28
Last post: 04/05/2018 14:39:16
Navigation provider that is index backed
It would be great to have a navigation provider that works off of a repository index. We find that we use Assortments often just because of the assortments navigation provider since it hides empty ecom groups. However, we have some projects that have ...
Scott Forsyth
03/05/2018 17:42:19
Last post: 04/05/2018 03:28:41
The correct way to set up VAT
Hi, I'm having some trouble setting up VAT the right way. I have a shop in two countries - Denmark and Germany. Danmark has VAT of 25% and Germany 19%. I want the price entered on the products to be including tha VAT. So lets say I have a product wit ...
René Poulsen
02/05/2018 14:40:38
Last post: 02/05/2018 23:06:08
Sort Payment methods
Hi guys, I have a solution (9.3.13) where I need to display the payment options in the order they are set in the backend. No matter what I try, they are displayed in a different order than the sort order from backend. I have attached 2 screenshots. T ...
Adrian Ursu
02/05/2018 22:01:58
Last post: 02/05/2018 22:43:48
Automatic generation of discount/voucher codes
Want to discuss something before we go ahead and spend a lot of hours on customizations. We have a scenario where the client got a third party marketing automation tool. This tool run campaigns in social media, and the customers are awarded with disc ...
Martin Grønbekk Moen
02/05/2018 13:00:24
Last post: 02/05/2018 15:42:01
Flat rate tax provider not taking order discounts into account
Hi there, We ran into a situation where the Flat rate tax provider does not take order discounts into account when calculating taxes. It seems to be working fine when using an order line discount though. Consider the two situations in the attached im ...
Imar Spaanjaars
26/02/2018 11:54:44
Last post: 25/04/2018 15:34:22