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what is the best way to make list of link to files on a product?
Hi On a product in ecommerce, we want to create a solution where the editor can make links to different files as a part of the product. A link is constructed by a text on the link and a path to the file we are linking to. Now if I was to do this in I ...
Hans Ravnsfjall
15/04/2019 09:38:51
Last post: 15/04/2019 12:48:03
Double order email sent to customer
Hi We have an issue with order emails which are being sent to customer twice. This happens on approximatelly 60% of all orders. We have customizations in checkout observers which are (amongst other things) changing status of an order based on businne ...
Adnan Catovic
10/04/2019 11:33:36
Last post: 10/04/2019 13:09:39
discount with a set "Usage per customer"
Hi I have a setup with a product discount, where "Usage per customer" is set to 1 on the product page and in the product list, I now have the discount shown, and when I add to cart the cart also shows my discount Then I buy it I then login again (clo ...
Thomas Jensen
03/04/2019 15:23:42
Last post: 10/04/2019 13:03:36
Display giftcards and discount correct in frontend
Hi DW. We are having some issues displaying both Giftcard and Discounts in the cart, reciept and order confirmation emails. Do you guys have any logic to show both? ...
Mikkel Belchuke
13/12/2018 16:53:50
Last post: 09/04/2019 12:55:20
Oderline gets duplicated in cart (should increase quantity)
Hi, I have a solution where, when adding the same product to cart twice, the orderline gets "duplicated" instead of just increasing quantity. The part that I cant figure out is that this only happends in production. In our staging (and in my local) e ...
Aki Ruuskanen
27/03/2019 11:13:55
Last post: 09/04/2019 12:15:46
Focal point for product images
Hi, is it possible to enable focal points for eCom images somewhere? Or does this only work on paragraphs and items? ...
René Poulsen
29/03/2019 09:35:14
Last post: 03/04/2019 09:32:21
Excessive sql on product lists
Hi, On a 9.6.4 we have a productlist with 40 products and we get 78 sql queries for EcomDetails, 27 sql queries for EcomStockUnit and 31 sql queries for EcomProducts. This is causing about 2 seconds of delay in small queries. I am pretty sure, that s ...
Mikkel Ulstrup
01/04/2019 12:31:36
No replies yet
Discount & Offers Stop further rules processing
The Stop further rules processing and Priority on the discounts doesn't work between discounts under Order Discounts and the ones under Product Discounts. Is this expected behaviour? DW version 9.6.3 ...
Cátia Torego
27/03/2019 15:20:26
Last post: 28/03/2019 10:23:43
Initial currency on cart
Why is the currency on carts different on different occations? As you can see in the screenshot I have tried to log in as the same user on two different occations. On the first login the currency on the cart is set to GBP even though the currency on ...
Espen Strømsnes
28/03/2019 10:18:39
No replies yet
Duplicate units
Hey We have a problem with duplicate units, and found this SQL query from the debug tool, it looks like when joining on EcomVariantGroups. The LanguageId is missing in the where clause. (EcomVariantGroups.VariantGroupLanguageId = @p0) results in dupl ...
Mark Preisler
20/03/2019 19:57:39
Last post: 28/03/2019 07:39:23
Klarna Checkout - B2B support?
Hi, With Klarna Checkout its possible to support B2B. Can we do this with the Klarna Checkout Checkout handler? If not, is there a plan for it? Regards / Aki ...
Aki Ruuskanen
27/03/2019 12:53:55
Last post: 27/03/2019 16:04:42
Is there a way to list usergroups (ID and Name) in the ecom product template
Is there a way to list usergroups (ID and Name) in the ecom product template GetGlobalValue("Global:Extranet.Groups") gives me a list of user(group)IDs eg. "23,432,1212" but there is no easy way to finde the the id for a specific usergroup in admin I ...
Thomas Jensen
12/03/2019 17:27:44
Last post: 27/03/2019 13:56:30
Indexes - Free text search and html entities (ø = &oslahs; etc.)
Hi guys, I'm trying to setup a freetext search on page items and their paragraph item content - An it's indexing just fine... but whenever the search query includes special characters it'll return nothing. I have inspected the index with Luke, and fo ...
Jacob Storgaard Jensen
26/03/2019 14:51:21
Last post: 27/03/2019 13:37:10
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Links on cart page not working as expected and very slow system
Hi guys. I have hardcoded menu with pages I would like to take a user. So the link is like https://my.comapny.com/eu-en/frontpage?CurrencyCode=EUR&cartcmd=emptycart Links is working ok except when I have cart opened (for example if I am on page h ...
Ivan Marijanović
25/03/2019 18:04:35
No replies yet
DW on https
Hi guys! I need quick help. We developed site and should put it in production but it has to be on https. We tested everythingon http and it works but when we switchprotocol to https it has problems (not loading css-s. not geting products etc. Ivan ...
Ivan Marijanović
25/03/2019 16:09:40
Last post: 25/03/2019 17:36:55
Group sorting reset with API-import
Hi, I'm updating/inserting product groups from the API. The only attributes I update/insert, is Id, Number, Name and ShopId. The group is saved with Dynamicweb.Ecommerse.Services.ProductGroups.Save(group). My customer experiences, that after each imp ...
Kurt Moskjær Andersen
05/12/2018 08:57:14
Last post: 22/03/2019 18:44:42
Image pattern, shop-level
Hi. A webshop I'm working with, with ecommerce and PIM, are trying to display product images. The images are on the format productnumber-variantcolor, and I'm trying to define an image pattern to apply. the variant in the shop is called COLOR, and i' ...
Siv Hansen
06/03/2019 09:35:04
Last post: 22/03/2019 15:33:11
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Exclude inactive products from Sitemp
Hi guys, I have a solution running on DW 9.3.3. The customer has posted abug about the default sitemap of DW including products that are inactive. I have checked and the products are indded inactive but they show in sitemap. How can I ensure the inac ...
Adrian Ursu
13/02/2019 22:54:16
Last post: 20/03/2019 10:37:03
Set currency
I know it is possible to use ?CurrencyCode=EUR to set the currency, and it work as expected. But is it so that it cant be used after a cart is created? I try to change the currency when I'm in the basket, and it looks like it is working, the currency ...
Martin Grønbekk Moen
16/03/2019 23:06:00
Last post: 18/03/2019 21:54:19
Module Configuration - Ecommerce
Hello, We recently went into the back-end to uninstall several of the different ECOMMERCE STANDARD MODULES that are not needed for a customer. We experienced a problem with the uninstalled Modules still appearing in the main site tree. This was done ...
Nancy Morano
13/03/2019 14:41:48
Last post: 18/03/2019 14:39:44