Developer forum

Forum » Ecommerce - Standard features » Print Order template dropdown

Print Order template dropdown

E-mail notifications
Aye Nyein Myat Dynamicweb Employee
Aye Nyein Myat
Reply
Posted on 23/04/2019 07:41:28

Hi All, 

When right click on the order to print the order, select print invoice template and then close the screen and right click again, the print invoice template was default selected but screen is blank instead of showing the invoice of the order as per the selected template. 
Can you please advise regarding this?

Please also refer to the loom record for more detail.
https://www.loom.com/share/0706224b63604b2a8652e4ba8143deea

Best Regards, 
Nyein


Replies

 
Nicolai Pedersen
Posted on 23/04/2019 17:47:16
Reply

That is a very old solution - not sure I can advice. Upgrade is the way to go and there seem to be a workaround to use.

If the problem is still present in Dynamicweb 9 we will of course fix it.

BR Nicolai

 
Aye Nyein Myat Dynamicweb Employee
Aye Nyein Myat
Posted on 24/04/2019 09:10:44
Reply

Hi Nicolai, 

When I checked in version 9.5.3, I can simulate this too. Please refer to the following loom record. 
https://www.loom.com/share/5f301a1777ff4d199f5fcb5215422ec4

Can you please advise regarding this?

Thank you!

Best Regards, 
Nyein

 
Nicolai Pedersen
Posted on 24/04/2019 09:18:51
Reply

Hi Nyein

Not sure I understand what you mean by advice. If it is a bug, it will be solved on 9.6. I have sent it to QA for verification.

BR Nicolai

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 25/04/2019 02:41:11
Reply

Hi all,

Currently the preview from top Orders list uses default PrintOrder.html tempate should be placed to Templates/Ecom7/Order. Default template can be applied in shop settings as well if you perform Print from Orders-a shop list. As I see in the video, the template probably is empty (3kb), so no preview done initially. But one issue exists anyway - a template selected with drop-down in Template section is not rendered on re-print. I've created new bug - TFS 63964 will be fixed on further DW96 hotfix/DW97 release. Thanks.

BR, Oleg QA     

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 02/05/2019 09:34:45
Reply

Hi Nyein

The problem regarding TFS#63964 "Selected template not rendered for order preview" has now been resolved in Dynamicweb version 9.6.7

To upgrade please choose this version from download:

http://doc.dynamicweb.com/releases-and-downloads/releases

Let me know if you need any more help regarding this

Kind Regards
Dynamicweb Support
Kristian Kirkholt

 

You must be logged in to post in the forum