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Order discount Free shipping and ERP integration
I created an order discout of type Free shipping on friday (b2b client) and experienced that order import to the ERP system did not cope with this. The discount Free Shipping creates an order line, which has no product number, so the ERP system did n ...
Siv-Renate Hansen
04/11/2019 15:53:42
Last post: 04/11/2019 21:55:01
Multiple Catalog Apps
Hi, I tried to place several Catalog Apps in the same page, to render different blocks of related products for up-selling, cross-selling, etc. The idea is to configure each Catalog App with a different custom query, so a different kind of related pro ...
Tomas Gomez
31/10/2019 13:59:17
Last post: 04/11/2019 10:57:09
Jonas Krarup Dam
04/11/2019 08:21:52
Last post: 04/11/2019 09:27:01
Traking id is saved with the "," in the database when it is edited.
After putting the tracking id in the Order. And then check in the database, I noticed that the track and trace saved with a comma ",". There are screenshots in the attachment for tracking id from the order:trackidorder and database: trackiddb. Please ...
Sai Nanda Hein
01/10/2019 04:03:01
Last post: 30/10/2019 09:24:29
Critical discount server error 500 in 9.7.2
Hi opgraded to 9.7.2 and everything looked fine, but... after a while ecommerce customers began to report errors. It was a tricky error to reconstruct, but here is what I found out. When using a order discount of "free shipping" and when the discount ...
Kim Søjborg Pedersen
12/10/2019 13:07:02
Last post: 30/10/2019 09:22:27
Saving settings custom payment provider resets default payment selection for country
Hi, In the process of preparing a website for going live we where testing the order process, and somehow we did not get to the payment page. After a lot lot lot of testing we finally found out that the problem was that the choice of default payment m ...
Hans Kloppenborg
03/10/2019 14:15:27
Last post: 30/10/2019 09:15:01
Stock table bug when Stock Location is 'Nothing Selected'
Hi, I noticed what looks like a bug in the product Stock table. If you create an entry with a unit, but without a Stock Location attributed, the stock showed on the frontend will be randomly pulled from one of the other units that matches the user's ...
Mafalda Correa
25/09/2019 16:18:35
Last post: 30/10/2019 08:56:57
Can't purchase with Gift Card Code
Hi, I want to use gift card code to purchase order. So, I added codes in cart page as per document mentioned. When I applied gift card code in order, it was effective on applied order. After going next step (payment) , the gift card amount was remove ...
Hsu Sandar Swe
25/10/2019 12:34:15
Last post: 29/10/2019 04:27:44
Sort variants of a product
Hi, What's the easiest way to sort variants of a product? We have a customer that created a bunch of variants but now they want to sort them in a specific order and the UI does not seem to allow for that. I also looked at the EcomVariantOptionProduct ...
Nuno Aguiar
28/10/2019 11:56:55
Last post: 28/10/2019 16:05:06
7.9.2 Product discount type amount is broken
You only get the discount once, even if there is multiple products of same type in the basket. This is the second critical error I found in discounts after upgrade to 9.7.2. The first one was this https://doc.dynamicweb.com/forum/ecommerce-standard-f ...
Kim Søjborg Pedersen
14/10/2019 13:54:27
Last post: 28/10/2019 14:51:40
Group facet without PIM groups
hi guys, I am trying to define a facet that would display all groups of the current product list. The problem I have is that the facet options also include PIM groups and not just the Ecom groups. Is there any way I can filter out the PIM information ...
Adrian Ursu
28/10/2019 14:03:49
Last post: 28/10/2019 14:06:44
New Image Patterns - not working in backend
Hi, I was trying to use the new Image Patterns from 9.7 (in a 9.7.2 version) and it seems that they don't work in the backend. This makes it hard for the customer to realize if indeed the images are properly named. https://www.screencast.com/t/eaEzC0 ...
Nuno Aguiar
24/10/2019 14:45:24
Last post: 28/10/2019 10:41:19
Exclude hidden product Fields from display
Hi guys, DW 9.7.2 + Rapido 3.1 I have some fields that are used for internal purposes only. Like a boolean field that has to trigger some logic. The field should be visible for admins, should be accessible in the template but should not be displayed ...
Adrian Ursu
25/10/2019 17:34:16
Last post: 26/10/2019 11:17:53
Product doesn't affect simultaneously on the front end
Already set up the index in the shops of Ecommerce in setting and check the "Auto built index when the products are updated". Then go to the Ecommerce product list and deactivate from the list. The deactivated product still appearing on the front end ...
Sai Nanda Hein
24/10/2019 07:20:26
Last post: 24/10/2019 11:16:01
Orderline properties available only with TemplateTags() in the template
Hello, I'm trying to access some Orderline properties in the Receipt template but it doesn't render in the page only when there is a TemplateTags() in template. Does anyone know how can I render it as a temporary solution in case this is a bug? ...
Dan Gheorghe
23/10/2019 16:24:12
Last post: 23/10/2019 17:07:03
Multiple shops with different default languages - language and variant field differentiation
Hi, We've got a customer with multiple shops. In Settings > Ecommerce > Internationalization > Language "English" is set as default language In Settings > Ecommerce > Advanced configuation "Image small" has no checkbox in "Across" all ...
René Poulsen
09/10/2019 15:36:51
Last post: 23/10/2019 10:48:56
Order crash during checkout (Duplicate orders)
Hi, I noticed that some orders 'crash' during the final step and DW creates a new order and completes this new order. I have searched the logs but couldn't find anything. Attached is a screenshot where DW has created duplicate orders and logs of both ...
Maik Van Sark
13/09/2019 10:17:19
Last post: 22/10/2019 16:07:05
Fallback-image with image patterns
Hi, I'm using the new images patterns with the Ecommerce-module on DW 9.6.6, but cannot find anywhere to put the fallback-image, if no images has been found for the product. Am I missing something? -- Best regards Kurt Moskjaer Andersen ...
Kurt Moskjær Andersen
22/10/2019 12:50:14
Last post: 22/10/2019 15:23:00
Google Ecommerce Tracking
I vaguely remember hearing that DW has support for Google Ecommerce Tracking in DW 9.x/rapido(?), but I cannot find anything it in the documentation. Did I remember wrong? ...
Siv Hansen
21/10/2019 09:51:29
Last post: 22/10/2019 15:06:29
Payment through Quickpay using Trustly option
Hi, Is it possible to send a blank payment_methods through to Quickpay? The reason is that our customer wants to use Trustly (bank payments), and that is not possible in the selection of card types in the Quickpay payment provider in the backend. Qui ...
Kim Hansen
22/10/2019 09:15:06
Last post: 22/10/2019 10:38:31