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Product Category Fields Sort Order
Hi Everyone, We've been building a Product Category with a large number of fields. When editing the Product Category you can specify the sort order of the Fields. However when you go into a Product that uses that Product Category the Fields are not i ...
Steve Knutson
03/10/2019 01:18:15
Last post: 17/12/2019 13:26:23
Personalization profiles
Hi, Our customer wants to profile the users according the main product groups of both the Ecommerce and PIM. For instance, a "Microwave profile" for the users watching microwave products. We created the profiles in the Marketing Personalization area. ...
Tomas Gomez
13/12/2019 14:21:43
Last post: 17/12/2019 04:54:01
Inconsistent rendering of ListBox values
Hi, I have a weird issue (using 9.7.2) with a product field of type ListBox: The value is properly saved in the DB But the interface does not render the saved values properly https://www.screencast.com/t/naZeCNxE3PH In the screencast you can see that ...
Nuno Aguiar
12/12/2019 19:56:35
Last post: 16/12/2019 11:13:35
Show products in stock in the begining of the list
Hi guys, I have a request from a customer to always display out of stock products at the end of the list. What is the best option to achieve this? Can it be accomplished with some boosting on one of the fields? Is there any other/better alternative? ...
Adrian Ursu
28/11/2019 19:35:17
Last post: 15/12/2019 13:41:40
Tax on Gift Cards
Hi Since July 1, 2019, there must be VAT on gift cards, but it does not appear that DW will add VAT on the price. I'm not sure if it is only DK or EU DW 9.7.3 Best regards Kim ...
Kim Søjborg Pedersen
13/12/2019 09:00:08
Last post: 13/12/2019 11:09:26
Discount on variants
I would like to give 20% discount on some product variants, but not others. Is there an easy way of doing this in DW 9.7.4 and Rapido 3.2, using the Discount and Offers module? Each variant has its own product number (EAN) ...
Siv-Renate Hansen
09/12/2019 16:57:13
Last post: 10/12/2019 01:01:22
Combine quantity discounts
Hi, is it possible to set up quantity discounts to enable the following: All products in a group have the same price ($8). Customers are able to purchase 2 for $15 10 for $60 This means that 12 products should go for $75 Unfortunately, adding 12 prod ...
Martin Christensen
06/12/2019 15:18:31
Last post: 06/12/2019 17:26:05
Identify the productype service in the basket
Hi How do I identyfi a product of type service in the basket? The case is this... I would like to change the checkout information, if the customer only have products of type either "Service" or "Giftcard" in the basket. In my case it don't make sense ...
Kim Søjborg Pedersen
05/12/2019 13:32:32
Last post: 06/12/2019 09:47:19
Order numbering on two separate shops
Hi, I'm having a Rapido-solution with two separate shops, where I need to set different order numbers on each shop. As far as I can see, there is only one possibility to change autonumbering and it goes for both shops. Have I missed anything or is it ...
Kurt Moskjær Andersen
03/12/2019 13:54:38
Last post: 04/12/2019 07:57:05
T2.2 tutorial: cannot place order.
Hi, I am going through the "T2: Ecommerce" training module prior to taking the C2 certification. In "Tutorial 2: shopping cart & checkout" (https://doc.dynamicweb.com/training/t2-ecommerce/t2-ecommerce-marketing-implementer/2-2-shopping-cart-chec ...
Ronnie Poulsen
28/11/2019 22:44:44
Last post: 02/12/2019 16:01:10
Multiple discounts on the same order
Hi guys, I have a situation with 2 discounts that should overlap. One discount gives a free product, while the other one is based on a voucher code and should add an extra discount. No matter how I configure them, once I apply the voucher code, the f ...
Adrian Ursu
28/11/2019 17:24:21
Last post: 02/12/2019 02:32:17
Product count increases
Hi Dynamicweb, We have a solution where the products count is 41k even when there is only 3.7k records in the products table on the database. I also checked the index files which are getting huge. Why is this happening? is there a way to clean this u ...
Jannich Ariyanayagam
28/11/2019 10:29:20
Last post: 29/11/2019 15:27:03
Error in IntegrationCustomerCenter
Hi guys! This morning I started receiving this error on one of pages: " Exception in template (Designs\Rapido\eCom/CustomerCenter/QuoteList.cshtml): System.ArgumentException: Page ID must be greater than 0, but it was 0 at Dynamicweb.Core.Ensure.That ...
Ivan Marijanović
29/11/2019 09:15:04
Last post: 29/11/2019 10:16:14
Rounding
Dear Sir, Our customer doesn't have the idea to use which rounding. So, I suppose to explain the calculation and function of rounding. Based on the attached image, may I know how come result 16 comes out for amount 12.58 with factor 8? I will be appr ...
Thet Nong Phu
28/11/2019 03:52:20
Last post: 28/11/2019 09:04:16
Apply discount before taxes
Hello, The Order discounts setting "Apply discount before taxes" does not seem to be taking into consideration while calculating taxes. It seems that the tax value is always calculated based on products before discounts. Here's a screencast to demo t ...
Mario Santos
07/11/2019 16:48:29
Last post: 27/11/2019 20:34:16
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Smartsearch - Total value of orders is not working
Hi, I wanna find all users with no orders, and I expected the "Total value of orders" less then or equal 0, to do the job, but its not working and shows an empty result. DW version 9.7.3 /Kim ...
Kim Søjborg Pedersen
15/11/2019 12:17:37
Last post: 27/11/2019 14:02:02
System.UnauthorizedAccessException Dibs to DW
An order is registered as completed in Dibs, but when the callback is sent back to DW, an error message occurs and the order is not set as completed in DW 500 <!DOCTYPE html> <html> <head> <title>Could not write parsed file: D ...
Siv-Renate Hansen
27/11/2019 11:34:51
Last post: 27/11/2019 13:09:24
VAT on gift card
Dear Dynamicweb, After the new legislation from EU about gift cards, these needs to include VAT when selling the gift card, but we cannot set a VAT group on gift cards and gift card transactions seems to be stored in EcomOrderLines with VAT. How does ...
Anders Ebdrup
03/10/2019 11:20:16
Last post: 27/11/2019 09:33:17
Add to cart item is showing in different sites
Hi Sir, Based on our customer requirement, we have different sites with different BU(Business Unit). The registered member can enjoy the benefit in each BU with only ONE ACCOUNT. The problem is when making "add to cart" in site A, same cart item is a ...
Hsu Sandar Swe
25/11/2019 07:58:12
Last post: 26/11/2019 10:38:47
Render product breadcrumb in feed
Hi guys, I have a situation where I need to integrate the shop with a local marketplace. they are asking for a feed that should contain, among other details, a complete breadcrumb for the product assignment. Something like this: Crăciun > Decorați ...
Adrian Ursu
25/11/2019 11:06:31
Last post: 25/11/2019 18:41:15