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Forum » Dynamicweb 9.0 Upgrade issues
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CyberSource Error after Upgrade to 9/10.17
Hello, We are getting a strange error when trying to load the payment page/template for CyberSource after upgrading to 9.10.17. There are no logs available and the error code doesn't come up in a google search. See below for screen shot. I'm  ...
Kevin Byrd
15/12/2021 17:31:21
Last post: 15/12/2021 17:44:52
Can't delete page from admin
Hi, Every time I try to delete a page from admin i get this error. It looks like it has disapper in menu but if i restart app pool it comes back and i still can see it in the Page table in the database. How can i remove the page? What happens if i de ...
Andreas Pettersson
01/12/2021 10:58:16
Last post: 01/12/2021 12:33:39
NullReferenceException on user import
Hi guys, I have a 9.12.3. application where I tried to do a user import via CMS > Users > MyGroup (right click) > Import users. I used the CSV option, set all mappings, saved it. When I push the RUN button it returns a stack trace page, any  ...
Peter Leleulya
24/11/2021 08:56:47
Last post: 25/11/2021 13:12:57
dwapi carts order fields and order line fields missing value
Hello, I am wondering why the actual value of the order fields and order line fields are missing from the response of the api ? ...
Unnsteinn Garðarsson
24/11/2021 12:24:56
Last post: 25/11/2021 12:00:45
missing packages.config after 9.12.*
any reason not to ship packages.config after 9.12.* ? we are facing some issues when we configure VS with 9.12.* because of this ...
Shiwanka Chathuranga
01/11/2021 04:05:01
Last post: 25/11/2021 03:50:23
Dynamicweb.Modules.UserManagement.UserType issues on DW9 upgrade
Hi guys, I'm upgrading from 8.1 to 9.12.3. My project builds. All packages are 472 versions and no old dlls exist. I've managed to install Dynamicweb via Nuget (before the admin was a virtual directory) Now I've seemed to have end-up with ...
Peter Leleulya
05/11/2021 10:35:15
Last post: 05/11/2021 11:48:39
Dynamicweb.Caching issues when trying to update to DW9
He Guys, I've been asked to update a DW8.5.1.17 application to the latest version .... It was a customer/project which came to life which we hadn't worked on for some years. I got it working from our git repository on my system with a DW8.5.1 ...
Peter Leleulya
03/11/2021 13:40:07
Last post: 03/11/2021 13:48:20
Versioning problem between 9.12 and 9.10.15
Hi there, We just upgraded a solution to 9.10.15 and upon startup, we got this error message saying that EcomLanguages does not contain a column called LanguageCulture: I searched the file ecom.xml.aspx for 9.10.15 for references to LanguageCulture b ...
Imar Spaanjaars
23/09/2021 14:17:26
Last post: 26/10/2021 13:10:51
Password Encryption - Extranet
We have just launched a new website for Lorenz Corporation on version 9.8.10. As part of the pre-launch steps, I was to encrypt all passwords. I am receiving an error when trying to ENCRYPT USER PASSWORDS for: PASSWORD SECURITY - EXTRANET It just dis ...
Nancy Morano
03/09/2020 17:15:19
Last post: 25/10/2021 16:19:53
Validation of viewstate MAC failed - 9.10.12+
Hello, Running into an issue on multiple sites where we receive a "Validation of viewstate MAC failed" error after trying to save changes to settings in the backend. I've primarily seen the error when making changes to security settings ...
KC Cook
19/10/2021 23:13:10
Last post: 25/10/2021 14:28:55
After upgrade to 9.10.15 Marketing not working
Hi I find out, that after update Marketing not working And the problem is 2021-10-21 10:15:30.203: TopFolderDescription. System.IndexOutOfRangeException: TopFolderDescription at System.Data.ProviderBase.FieldNameLookup.GetOrdinal(String fieldName) at ...
Andrejs Zavorotnijs
21/10/2021 10:25:30
Last post: 22/10/2021 03:38:57
Order lines NOT combining
Hi, A client recently pointed out several order lines that are identical except for OrderLineId (very wide screenshot attached) in the database for Here is one example: select * from ecomorderlines where orderlineorderid = ...
Carolee Schuck
14/10/2021 22:28:51
Last post: 16/10/2021 01:14:24
OrderSearchFilter pulling seemingly random orders
Hello everyone, I am trying to pull all products ordered within the past 13months. Utilizing an OrderSearchFilter seems to yeild the same 4-5 products regardless of user, and those products have no coorelating orders. Seemingly a random set of produc ...
Kevin Byrd
07/10/2021 15:56:10
Last post: 13/10/2021 21:46:08
Monitoring error: The client disconnected.
Hi: Viewing the monitor i have seen the following error: This is the url: /Admin/Module/eCom_Catalog/dw7/edit/EcomProduct_Edit.aspx?ID=ImportedPROD1007&backUrl=/Admin/Module/eCom_Catalog/dw7/AllProducts.aspx%3Fpsearch%3D%26ppagenumber%3D1%26ppage ...
Jose Caudevilla
13/10/2021 13:39:24
Last post: 13/10/2021 14:34:46
Tell dev how you ended up here
Hi guys, After upgrading to 9.12.2 I got this error: Tell dev how you ended up here: Currency unknown. It is true that I am only using this solution for the PIM functionality but maybe this exception could have been caught and handled. Thank you, Adr ...
Adrian Ursu
13/10/2021 11:20:24
Last post: 13/10/2021 11:52:36
Urlname is empty after upgrading
Hi DW. I have a problem getting the URL for a page, i'm finding using navigationTag, and the urlname property. I do something like this: pageService = new PageService(); Page p = pageService.GetPageByNavigationTag(areaId, navigationTag); var url  ...
Daniel Hollmann
12/10/2021 13:53:53
Last post: 13/10/2021 09:17:45
Platform Deletes Similar Orderlines
Hi, A client (Hewitt) reported incomplete invoices displaying on their production website. We can easily repro the problem on (9.10.11) with the attached XML. The XML includes 11 lines, all of which are valid: 5 item l ...
Carolee Schuck
05/08/2021 00:42:34
Last post: 27/09/2021 19:57:31
9.10.14 upgrade - Brand colors are now transparent
Hi guys, I have just noticed that the brand colors are now rendered as "transparent" in the variables file after upgrading to 9.10.14. My solution is standard Rapido (latest) with standard Dynamicweb. The configuration worked well before th ...
Adrian Ursu
05/09/2021 13:25:38
Last post: 22/09/2021 14:26:11
Error deleting Groups 9.10.11
Hi guys, I have a solution running on DW 9.10.11 in DW cloud. I have configured a few Data Integration jobs and I have managed to import some sample data. However, when I try to manually delete a group from the interface, I get a pretty nasty error:  ...
Adrian Ursu
13/09/2021 18:45:51
Last post: 15/09/2021 08:56:06
Issue with assortment integration
Dear Dynamicweb, We have a solution running with this issue: Attempt by method 'Dynamicweb.DataIntegration.ProviderHelpers.AssortmentHandler.IsAssortmentToRebuild(Dynamicweb.DataIntegration.ProviderHelpers.AssortmentInfo)' to access method &# ...
Anders Ebdrup
07/09/2021 14:40:13
Last post: 09/09/2021 01:40:39