Hi DW
I recently upgraded a solution to 9.13.0. Afterwards i noticed that the new product button was disabled. The checkbox "disable creation of new product/variant" wihin the advanced configuration tab is unchecked (see below):
Also
The customer has around 6221 product and 5071 is active. The current license has a maximum of 6000 products does that also count for in-active products?
Best,
Niklas
All products (6121 Total / Active)