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Forum » Dynamicweb 9.0 Upgrade issues
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Smart Search Excel export issue
Getting this error when trying to export smart search to Excel in 9.10.12 Error exporting users: 2022-04-05 16:27:28.707: Job failed Could not load file or assembly 'EPPlus, Version=5.6.3.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' o ...
Ryan Burnham
05/04/2022 18:29:48
Last post: 06/04/2022 00:40:58
Default image not visible
Hi Dynamicweb forum I have recently upgraded a solution of our to 9.13.2 After the upgrade the default image (PIM) on many different products are not visible on the frontend and in the product feed. The customer is also using the image pattern featur ...
Niklas Hjort
25/03/2022 08:47:56
Last post: 04/04/2022 08:10:09
Missing Items
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Niklas Hjort
15/03/2022 09:21:16
Last post: 30/03/2022 13:43:26
Culture ID is a neutral culture
Hi, We see this error when a user is logged in: If we remove the selection of "Billing / Shipping country" on the user, then no error. Version 9.12.7 ...
Casper Rasmussen
25/03/2022 08:20:57
Last post: 28/03/2022 02:27:51
A trial has already been registered for this solution
Hi guys, I am trying to set up a demo solution for a prospect and I get this message when trying to set up a trial license: A trial has already been registered for this solution Also, in the selection dialog, there is nothing displayed: The above att ...
Adrian Ursu
20/03/2022 11:11:33
Last post: 21/03/2022 08:44:47
context.customer is NULL in price provider
Hi guys, I had to rewrite some price providers due to obsolete methods. I had to use the FindPrice with the PriceContext parameter. But when I debug and get into the FindPrice method the value of Customer within the price context is NULL even when th ...
Peter Leleulya
03/12/2021 09:46:52
Last post: 04/03/2022 11:32:12
Is there an alternative for product smart search after upgrade to DW 9.12.9
After upgrading a DW 8.9.2.23 to 9.12.9, I have run in to a problem regarding the selected products on a discount. In the old version it was possible to make smart seaches on products, but it seems that this feature has been discontinued in DW 9 vers ...
Roald Haahr
01/03/2022 09:46:09
Last post: 03/03/2022 02:25:07
IronPdf (pdf=true) error
Hi, We are getting an “Error while deploying Chrome dependencies” error message when we are trying to convert/generate PDFs with IronPdf: http://dlf.websrv01.smartpage.dk/system-pages/download-product-leaflet-with-settings?GroupID=201FD&a ...
Casper Rasmussen
01/03/2022 09:21:07
Last post: 01/03/2022 09:39:06
Issues creating a new project on Dynamicweb version 9.13.0
Hello! After creating a new project using the newest DW version 9.13.0, I get in an endless loop between customerproject/admin and customerproject/Admin/Access/Setup/Default.aspx (302). Furthermore i get an error in Files/System/Log/Provider with the ...
Thomas Berthelsen
03/02/2022 14:30:07
Last post: 27/02/2022 21:15:16
Problem with images after upgrade to 9.12.9
We upgraded a solution from 9.10.11 to 9.12.9 and started to have a problems with images not displaying. Any new images that we add in the backoffice look broken and can not be used in the frontend (this can be seen in Image1). After clearing the cac ...
Cátia Torego
08/02/2022 17:45:05
Last post: 17/02/2022 23:15:17
No result for productService.GetProductByNumber
Hi guys, I have a 9.12.4 application which suddently didn't return a product anymore on the GetProductByNumber call. We found out that when we open a product in the CMS and save it without changing anything some fields in the database go from NUL ...
Peter Leleulya
17/02/2022 11:31:22
Last post: 17/02/2022 16:08:52
Error after upgradering to 9.13.1
Hi, After I upgraded a local solution to 9.13.1 and start up the app pool I get an error saying "Data is Null. This method or property cannot be called on Null values." Looking at the stacktrace you can see that its somethinh with the start ...
Aki Ruuskanen
14/02/2022 15:43:06
Last post: 15/02/2022 09:31:29
DW9.13.0 update from 9.10.8
Hi :) I have some question regarding update custom solution from 9.10.8 to 9.13.0. During the test of update I have notticed that live env can be down due to an error with LanguageCulture which column is not existed in DB on live env. So i have quest ...
Adrian Lesik
14/02/2022 12:04:31
Last post: 15/02/2022 09:23:41
After upgrade 9.13.0 Details loop are empty
Hi Checked in local and LIVE version In versions 9.10.x and 9.12.x we using Details loop for image rendering but in version 9.13.0 Details loop are empty => find images in another loops Is it some DW changes or bug? ...
Andrejs Zavorotnijs
03/02/2022 18:04:32
Last post: 15/02/2022 09:06:18
ribbon-section-button disabled (new product button)
Hi DW I recently upgraded a solution to 9.13.0. Afterwards i noticed that the new product button was disabled. The checkbox "disable creation of new product/variant" wihin the advanced configuration tab is unchecked (see below): Also The cu ...
Niklas Hjort
09/02/2022 14:45:12
Last post: 14/02/2022 11:56:00
Cannot add to cart in v9.12.4+
Hi I am having issues with adding to cart after updating to v9.12.4+ (also tried v9.12.7). I have already updated other projects and they do not encounter this problem, so it's exclusive to a single project. After updating nothing gets added to t ...
Natan Örn Ólafsson
13/01/2022 10:03:55
Last post: 10/02/2022 09:03:56
Culture error after upgrading to 9.12.7
Hi guys, I have a solution integrated with NAV (we are using Live integration 1.x). The solution was working pretty good on DW 9.9.8 but after upgrading to 9.12.7 we are noticing an error for some users: Culture ID 4096 (0x1000) is a neutral culture; ...
Adrian Ursu
19/01/2022 11:46:14
Last post: 27/01/2022 19:06:07
Anonymous cart products not being saved after user logs in DW 9.10.16
Hi We've noticed on newer versions that saving products in an anonymous cart, isn't kept when the user logs in, even though the "Keep anonymous cart when user logs in" and "Merge the anonymous cart content with the cart saved o ...
Fabio Monte
17/01/2022 13:42:00
Last post: 18/01/2022 02:55:21
Product picker does not return any value to the frontend after upgrade from 9.10.16 to 9.12.7
On a solution using a Rapido 3.4.3 the 'Content promotion product' element does not work as inspected anymore after upgrading the solution from 9.10.16 to 9.12.7. The selected products are not returned to the frontend. Kind regards, Roald ...
Roald Haahr
07/01/2022 09:50:38
Last post: 13/01/2022 12:05:24
Problem retrieving PDF documents using Live integration
Hi guys, I have a similar problem with the one Ricardo describes here: https://doc.dynamicweb.com/forum/integration/integration-integration-customer-center-requestexternalpdf-issue Basically, I have upgraded a solution from 9.8.x to 9.12.5 and the PD ...
Adrian Ursu
03/01/2022 17:03:56
Last post: 04/01/2022 08:52:16