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Forum » Dynamicweb 9.0 Upgrade issues » Anonymous cart products not being saved after user logs in DW 9.10.16

Anonymous cart products not being saved after user logs in DW 9.10.16

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Fabio Monte
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Posted on 17/01/2022 13:42:00

Hi

We've noticed on newer versions that saving products in an anonymous cart, isn't kept when the user logs in, even though the "Keep anonymous cart when user logs in" and "Merge the anonymous cart content with the cart saved on the user when logging in" options are checked.

Here's a screencast while testing in the 9.10.16: https://www.screencast.com/t/B2lccz9W

Here's testing in the 9.12.17 (most recent) : https://www.screencast.com/t/iLytkKvq5zYM

It was working fine in the DW 9.10.09, we then upgraded to the most recent version and it isn't working as intended.


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Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 18/01/2022 02:55:21
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Hi,

I've tested the issue using last Google Chrome/Windows11, test environmet has last Rapido 3.4.3 template set and based on last DW9.12.7 but was not able to reproduce it. The both features work as expected. I've tried to follow the cart settings from your video fully as possible. Here is video about my check. The same results are if cart uses a context. So, please, provide extra conditions can cause the issue if possible.

BR, Oleg QA

 

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