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Upgrade to 9.13.5
Hi After upgrade Live solution we find an issue with Orderlines in 9.13.5 I try to investigate this issue on my local solution, got same issue on local solution with 0.00 All OrderLines Price tags are empty in 9.13.5 I try to comeback to 9.13.4 and h ...
Andrejs Zavorotnijs
05/05/2022 08:38:06
Last post: 06/05/2022 08:32:57
Reset password encryption
We use the Extranet module and use reset password by sending email with link to reset-password-site. When I use this my password is NOT encryptet and is visible in clear text in DW (AccessUserPassword). Password encryption is activated and if I chang ...
Jesper Splidsboel
04/05/2022 16:36:10
Last post: 05/05/2022 13:16:32
Customized URLs for products
Hi there :) We recently upgraded a shop from DW 8 to 9. After we did that that, it appears that customized url's were reset somehow. Anyways, we selected the settings that we believed the client used for eCommerce. But it turns out, that while th ...
Bjarne Rosendal
02/05/2022 13:50:22
Last post: 16/05/2022 14:49:38
Duplicate email sent in webfarm situation
Hi, folks We have a customer with a webfarm. After they upgraded to 9.9.7 they started getting duplicate email reciepts sent after checkout. They finally found a hint in the logs yesterday: the message is getting sent by both nodes simultaneously. An ...
Sean Meade
27/04/2022 18:09:40
Last post: 05/05/2022 08:08:29
Saving csproj file on update
Hi guys, For some nuget admin updates visual studio prompts me a gazillion times to save/cancel the csproj file. I cant seem to understand why or how to get rid of it ... I have to actually pay attention to the update which takes a very long time and ...
Peter Leleulya
21/04/2022 12:09:34
Last post: 09/05/2022 14:12:36
Sitemap cant detect "Shop" page
Hej. Im currently working on a project on DW version 9.13.4 and im trying to make a sitemap. The problem im having is that the sitemap template cant find the "shop page". This means that i cant iterate through all the groups and product i h ...
Emil Emerek
08/04/2022 15:46:09
Last post: 19/04/2022 09:23:40
9.13.3 upgrade causes slow loading of Users page
Hi, We have recently upgraded a few sites to the 9.13.3 version, and have noted the issue of a very slow load time on the first hit of the day (before cache is built up), when trying to open the Users module. The load time is around 2-3 minutes. Afte ...
Anna Gaeta
29/03/2022 23:26:25
Last post: 08/09/2022 22:29:45
Culture ID is a neutral culture
Hi, We see this error when a user is logged in: If we remove the selection of "Billing / Shipping country" on the user, then no error. Version 9.12.7 ...
Casper Rasmussen
25/03/2022 08:20:57
Last post: 28/03/2022 02:27:51
IronPdf (pdf=true) error
Hi, We are getting an “Error while deploying Chrome dependencies” error message when we are trying to convert/generate PDFs with IronPdf: http://dlf.websrv01.smartpage.dk/system-pages/download-product-leaflet-with-settings?GroupID=201FD&a ...
Casper Rasmussen
01/03/2022 09:21:07
Last post: 01/03/2022 09:39:06
No result for productService.GetProductByNumber
Hi guys, I have a 9.12.4 application which suddently didn't return a product anymore on the GetProductByNumber call. We found out that when we open a product in the CMS and save it without changing anything some fields in the database go from NUL ...
Peter Leleulya
17/02/2022 11:31:22
Last post: 17/02/2022 16:08:52
After upgrade 9.13.0 Details loop are empty
Hi Checked in local and LIVE version In versions 9.10.x and 9.12.x we using Details loop for image rendering but in version 9.13.0 Details loop are empty => find images in another loops Is it some DW changes or bug? ...
Andrejs Zavorotnijs
03/02/2022 18:04:32
Last post: 15/02/2022 09:06:18
Culture error after upgrading to 9.12.7
Hi guys, I have a solution integrated with NAV (we are using Live integration 1.x). The solution was working pretty good on DW 9.9.8 but after upgrading to 9.12.7 we are noticing an error for some users: Culture ID 4096 (0x1000) is a neutral culture; ...
Adrian Ursu
19/01/2022 11:46:14
Last post: 27/01/2022 19:06:07
Anonymous cart products not being saved after user logs in DW 9.10.16
Hi We've noticed on newer versions that saving products in an anonymous cart, isn't kept when the user logs in, even though the "Keep anonymous cart when user logs in" and "Merge the anonymous cart content with the cart saved o ...
Fabio Monte
17/01/2022 13:42:00
Last post: 18/01/2022 02:55:21
Product picker does not return any value to the frontend after upgrade from 9.10.16 to 9.12.7
On a solution using a Rapido 3.4.3 the 'Content promotion product' element does not work as inspected anymore after upgrading the solution from 9.10.16 to 9.12.7. The selected products are not returned to the frontend. Kind regards, Roald ...
Roald Haahr
07/01/2022 09:50:38
Last post: 13/01/2022 12:05:24
Problem retrieving PDF documents using Live integration
Hi guys, I have a similar problem with the one Ricardo describes here: https://doc.dynamicweb.com/forum/integration/integration-integration-customer-center-requestexternalpdf-issue Basically, I have upgraded a solution from 9.8.x to 9.12.5 and the PD ...
Adrian Ursu
03/01/2022 17:03:56
Last post: 04/01/2022 08:52:16
CyberSource Error after Upgrade to 9/10.17
Hello, We are getting a strange error when trying to load the payment page/template for CyberSource after upgrading to 9.10.17. There are no logs available and the error code doesn't come up in a google search. See below for screen shot. I'm ...
Kevin Byrd
15/12/2021 17:31:21
Last post: 01/12/2023 09:26:07
Can't delete page from admin
Hi, Every time I try to delete a page from admin i get this error. It looks like it has disapper in menu but if i restart app pool it comes back and i still can see it in the Page table in the database. How can i remove the page? What happens if i de ...
Andreas Pettersson
01/12/2021 10:58:16
Last post: 01/12/2021 12:33:39
NullReferenceException on user import
Hi guys, I have a 9.12.3. application where I tried to do a user import via CMS > Users > MyGroup (right click) > Import users. I used the CSV option, set all mappings, saved it. When I push the RUN button it returns a stack trace page, any ...
Peter Leleulya
24/11/2021 08:56:47
Last post: 25/11/2021 13:12:57
Dynamicweb.Caching issues when trying to update to DW9
He Guys, I've been asked to update a DW8.5.1.17 application to the latest version .... It was a customer/project which came to life which we hadn't worked on for some years. I got it working from our git repository on my system with a DW8.5.1 ...
Peter Leleulya
03/11/2021 13:40:07
Last post: 03/11/2021 13:48:20
missing packages.config after 9.12.*
any reason not to ship packages.config after 9.12.* ? we are facing some issues when we configure VS with 9.12.* because of this ...
Shiwanka Chathuranga
01/11/2021 04:05:01
Last post: 25/11/2021 03:50:23