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getimage and transparent webp images on iOS
Hi, I'm using getimage.ashx to create webp images on a solution. Some of the images I create webp images of is transparent PNGs. They work fine on Mac and PC in Chrome, Firefox, Safari and Edge but on iOs the images are not transparent - but have a w ...
René Poulsen
26/11/2020 11:13:40
Last post: 27/11/2020 09:31:06
Problems with nordic characthers in itemtypefields - encoded values
Hi We have a solution containing 2.000+ items, where the setting of an initial itemtype field unfortunately has been set to Envode Values - see this https://www.screencast.com/t/DDSaUA4WdMQd This has resulted in a lot of values being stored in an unw ...
Hans Ravnsfjall
26/11/2020 15:08:59
Last post: 26/11/2020 15:40:03
hide on tablet
Hi guys, Our client contacted us that he had set the hide on mobile and hide on tablet checkboxes to true on a paragraph, but the paragraph was still visible on his iPad. I opened their site and in my browser dom explorer dev tools I emulated an iPad ...
Peter Leleulya
25/11/2020 09:43:04
Last post: 25/11/2020 12:03:06
hide on tablet
Hi guys, Our client contacted us that he had set the hide on mobile and hide on tablet checkboxes to true on a paragraph, but the paragraph was still visible on his iPad. I opened their site and in my browser dom explorer dev tools I emulated an iPad ...
Peter Leleulya
25/11/2020 09:56:06
Last post: 25/11/2020 11:13:44
Website under construction
Hi, Which is the best way to set a website (or a specific language layer) under construction? That is, only the users logued into the backend could see the frontend content (e.g. pressing the "Show page" button). Any other visitant should see the "un ...
Tomas Gomez
18/11/2020 12:10:33
Last post: 23/11/2020 15:13:48
Is it possible to use RenderRowContent ?
Hi guys, I am trying to augment some product pages with content defined using Visual Editor. And I am wondering if it would be possible to use something similar to RenderParagraphContent({ParagraphID}) but for Rows in this case. Of course, this means ...
Adrian Ursu
19/11/2020 21:12:48
Last post: 23/11/2020 12:15:02
SVG images with the Image Selector
Hi, A customer is complaning becuase their logo is not rendering accurately in the backend https://www.screencast.com/t/6aZuY6xy0yxU in the Rapido settings. We know that GetImage cannot handle SVGs so some changes in the templates/image component may ...
Nuno Aguiar
17/11/2020 00:23:50
Last post: 17/11/2020 10:45:21
Export/import of products using ecom/csv-providers
I'm trying to export/import products (with relationships) from one installation to another. The xml-provider does not work as espected, so I tried the csv-provider. The export is fine, and the import looks fine too But in the log, I can see that it i ...
Siv Hansen
16/11/2020 15:33:38
Last post: 17/11/2020 10:13:31
How to translate the UserManagement:User.NewPassword.Input.Error
Hi guys, I've got a change password module. You know ... enter your old password, enter new password, repeat new password. In the extranet module you can translate a number of input errors. Now my Dutch change password module responds like this: The ...
Peter Leleulya
02/11/2020 12:06:42
Last post: 16/11/2020 11:07:06
Are Widgets like "Latest visits" supported with new Statistics?
Hello, Do the widgets on the Marketing dashboard work with new statistics or do the old statistics need to be enabled to make this work? Thanks, Brian Zawistowski ...
Brian Zawistowski
13/11/2020 23:00:10
Last post: 16/11/2020 08:30:17
URL settings for multiple websites
Hi guys, I have this situation: DW 9.9.2 Multi language website: RO, EN RO is master website, EN is language layer For EN I have set a prefix to be used in URL: en I have set the URL on the Product page to display: Current website shop, current websi ...
Adrian Ursu
14/11/2020 15:38:09
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Expired Password
It doesn't appear that Rapido 3.4 (running DW 9.9.3) has a good standard solution for handling resetting expired passwords. I set expiration in extranet security area and then set the login's ACCESSUSERPASSWORDDATE to a past date. When attempting to ...
Ryan Meade
12/11/2020 15:52:56
Last post: 13/11/2020 15:21:52
Forms for Editors submit data transfer to the Users entity?
We have a Form for Editors form capturing contact us email addresses and consents with 1181 submits. I would like to be able to transfer this data from the Forms for Editors entity to the Users entity. This would give access to the Marketing and the ...
Kevin O'Driscoll
11/11/2020 14:56:25
Last post: 12/11/2020 11:36:17
Pidlink - how can i remove it in DW8?
Hi How can i remove PIDLINK in a DW8 solution? I can´t find it in management center - togh this indicates that it should be there? https://doc.dynamicweb.com/forum/cms-standard-features/cms-standard-features/pidlink-gives-a-line-space-in-template /Ha ...
Hans Ravnsfjall
09/11/2020 09:11:53
Last post: 09/11/2020 12:57:39
Blank pages shown when logged in user has no permission
Hi, I have a few pages that are available to some users but not others. When the user logs in I can choose to redirect them to a page that they have access to. But there are 2 issues that I have with this. 1. When a user logs in with external authent ...
Jon Thorne
26/10/2020 04:34:39
Last post: 06/11/2020 03:52:00
Partner reporting on Dynamicweb cloud
Hello, With the new announcement of the Dynamicweb Cloud (https://www.dynamicweb.com/products/products-cloud-monitoring), I see some impressive functionality for monitoring that appears to give a dashboard that shows all of a partner's accounts on a ...
Scott Forsyth
05/11/2020 04:48:08
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Cookie Manager - 3rd party service or implement it "by hand"
Hi hopefully it´s ok that I post this question here. If not, I apollegize in advance 🙏 Here goes: Here in the Faroe Islands, a GDPR like legislation is coming in January 2021. In this regard, we are focusing mutch more on Cookie Management. How have ...
Hans Ravnsfjall
21/09/2020 14:33:28
Last post: 04/11/2020 08:39:10
Change template of email or grab content from app
Not sure if this is a question that should have been in the Rapido section or in DW 9. I've setup a form (newsletter, not in the footer) where I want to change the email template that is sent out. I have found the template folder, and know that i can ...
Siv Hansen
30/10/2020 13:53:24
Last post: 02/11/2020 08:50:47
How to remove IP ban
I've managed to lock myself out of DW - both admin and front-end, an IP ban due to too many submissions of a form (tryingn to change the template etc). I deleted the records in the GeneralLog table where my IP was listed (there were two), cleared my ...
Siv Hansen
30/10/2020 23:08:11
Last post: 02/11/2020 08:03:04
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Azure AD SSO - backend login error
Hi, I have successfully setup my Azure AD on DW 9.9.0 and it works fine for frontend (although the user does not follow the permissons for authenticated user). But on the backend I just get this error: External login error: Login failed Is there any ...
Jon Thorne
15/09/2020 10:07:14
Last post: 02/11/2020 05:32:08