CMS - Standard features
Copying a new master site with multiple language variants including content
I have the following setup running on DW Version 184.108.40.206 Master site 1 Language variant: 1.a Language variant: 1.b Language variant: 1.c Master site 2 (Does not exist today) Master site 2 will be a site seperate from the original, showing only conte ...
Incorrect data in email statistics
Hi, Is there any way to prevent the OMC from registering false clicks on links, and probably also false opened registrations? While investigating an issue with the email statistics (a lot of recipients has opened all links in the e-mail), I noticed t ...
External login provider and impersonation issue
When using an external login provider and after that impersonates another user the following cookie is added Name: DW_ExtranetSessionCookie Value: DWExternalLoginProviderId=1&AL=&DWExtranetImpersonateUserID=xwqtolpvMW8= If the user don’t stop ...
"Load all" not loading all anymore
Hello, After upgrading from 9.8.x to 9.10.7, the Load All functionality doesn't work correctly. There was a CSS update provided in 9.10.8 that fixed one issue, but our customer has reported a few other situations where Load All is not working. Below ...
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Deployment Tool unexpected character error
Hello, We've run into an issue a couple times before and couldn't solve it and we worked around it. It just came up for me now again and I tracked down the cause, finally. When setting up a new Destination in the Deployment Tool and trying to test th ...
Create an order report in Insights
Hi guys, I am trying to create a report in the Insights section of the Marketing module to get some reports about sales. The documentation does not provide detailed instructions on how to achieve this type of report. I can see that I have 3 options: ...
"Load All" hidden with lower browser zoom levels
Hello, One of our customers has reported that when they are at a zoom level of less than 100% (e.g. 90%), they can't see the Load All link at the bottom of the Content section. This only shows up if there is a long enough list of pages that the Load ...
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Smart search: Total order value for a periode
Hi all, I have a list of orders: As you can see, Mr. Business have a total order value of $ 5.604,88 in the month April I add a smart search: So what I'm expecting with this smart search is that the system is searching for ordersvalues higher as 5700 ...
Johannes van den Berg
URL override not working
Hi guys, I have a solution running on DW 9.9.6. I am trying to control the URL for some articles. I have tried using "Use in URL" and "Exact URL for this page" but none of them seem to change the URL of the page. The functionality used to work before ...
Sitemap.xml not working for cloud hosted solution
Hi guys, I have a solution hosted in Dynamicweb cloud and I have tried setting up the sitemap.xml output. All I got was an IIS page: Is there something I need to configure on my end or I just need to ask Support for help? Thank you, Adrian ...
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Query sort ascending gets dropped
Hi, In 9.10.4 and 9.10.5 we came across an issue setting up the Sort in the Repository Query. If the direction is Ascending, then when the Query is loaded, it gets dropped Obviously users don't always check to see if the settings are still there and ...
Workflow / Draft using the Visual Editor
Hi, I am not able to get Draft mode for Rows and Paragraphs to work with the Visual Editor. Is this still a limitation of the Visual Editor? And if so, is there an estimated version to get it to work? Best Regards, Nuno Aguiar ...
Error with Index
Hi, I am having an error with rebuilding a repository, but I can't seem to find the source for it. Can anyone help me figure that out: I have multiple errors in the Monitoring tool suggesting 2 tasks with the same name I only have 1 with that name Th ...
Service Cache error for ExternalTranslationProvider
Hello, After upgrading to 9.10.7 (with a custom Dynamicweb.Ecommerce.dll [1.10.46], but I don't believe that is the problem), I'm getting an exception trying to load the Service Cache admin tool in the backend. It fails right away before being displa ...
External Authentication Providers and password expiry
Hello, We are using OKTA on some sites for the external authentication provider. We just had some of our users get locked out due to their password expirying (expires=true was appended to the URL). However, they have been active on the site so it sho ...
Most read Pages or Articles
Hi guys, Is there any way I can determine the number of visits (reads) on an Article (or a page)? I am thinking about an index property that can help me identify the "Most read" articles. Thank you, Adrian ...
Create new language layer - copy from
Hi When you creat a new language you can make copy from "the master language" Is there a way to copy from one of the other language layers? If making a Swiss language layer, then a copy from Deutsch - German, would be better that a copy from the Dans ...
Generate Thumbnail for presets in Visual Editor
Hi guys, I was sure I have read somewhere that 9.10 comes with an automated way of generating the thumbnails for presets. Is this accurate? How do I create/use an automated Thumbnail? Thank you, Adrian ...
Hi My Customer had specifical font request for their website. May I know the font that they purchased once installed in Server, can it be used by the editor? If can, may I now how to make it appear at the editor? Thanks Pang Lin ...
Tan Pang Lin