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Carousel aspect ratio and position
Hello! The carousel frontend display does not quite behave the way we would expect which has resulted in complaints across several projects. Could you please advise on a potential workaround for the issues laid out below and referenced in this screen ...
Melissa Borgmann
27/07/2022 23:18:06
Last post: 16/08/2022 09:03:48
Swift installation error
I have a problems with installing Dynamicweb. I have installed version 9.12.10 using the Zip file. And Swift files v1.6.1. The backend works, and shows the database is connected corretly, so seems like something specifically front-end related. The fr ...
Cristina Santos
20/02/2022 19:14:12
Last post: 11/08/2022 14:04:36
Product detail with default variant
Hi, I have come across this issue over the years and haven't found 1 single approach for it. When a product has a default variant Id, when going to the Product detail page, should it load the main product's info OR should it default (or redir ...
Nuno Aguiar
09/08/2022 21:55:17
No replies yet
Delete all table starting with "ItemType_R4"
Hi, Is it safe to delete all tables in SQL starting with "ItemType_R4" for sites that have started with a clean database from Swift? I would assume so. While trying to get a sites ready for launch I stumbled across them. And if so, would yo ...
Nuno Aguiar
09/08/2022 16:01:23
Last post: 09/08/2022 17:40:39
Price field is loading continuously at Product Compact View
Dear All , In product list page I had added product list:compact view , after added , I faced price field is loading continuously and can't click Add to cart button. Please refer this video for more information : https://www.loom.com/share/fc3356 ...
Nang Ei Ei Aung
23/06/2022 04:43:24
Last post: 03/08/2022 19:48:59
How to add internal link in new text editor
Hello, Is it possible to add an internal link with the new text editor, similar to what we did using the previous one? old text editor Thank you ...
Pedro Meias
20/07/2022 12:41:47
Last post: 02/08/2022 18:21:19
Product slider arrow visibility
Hello! I've been asked to report the following as a Swift display bug (v1.12.0). Despite there not being enough items in the slider to require scrolling on the current screen size, the navigation arrows still appear on hover. Reference screencast ...
Melissa Borgmann
28/07/2022 22:30:20
Last post: 29/07/2022 17:48:14
Cart page always jumps to the top of the page when adjusting quantities
Hi, On the cart page when you have a few things in the cart and scroll down. Then adjust the quantity, either by using the up/down arrow or typing a number, the whole page always refreshes to update all the values and prices on the page. This causes  ...
Jon Thorne
07/07/2022 16:34:19
Last post: 19/07/2022 18:54:42
Logout error when watching user pages
Hi, When a user is watching the user pages (e.g. the user dashboard) and selects the "Logout" menu, then an error appears (see attached image). The error is triggered because after logout the user is not allowed the see the user pages, that ...
Tomas Gomez
10/05/2022 14:00:36
Last post: 14/07/2022 12:42:36
Clicking sort in back end product catalogue model hit app error
Dear All , When we clicked sort button back end product catalogue model inside of the shop at SWIFT application 9.13.6 , it show following error. May I know how we can fix that error? Thanks Nang Ei Ei Aung ...
Nang Ei Ei Aung
24/05/2022 05:32:33
Last post: 12/07/2022 19:02:54
Subpremise in Google Places Autocomplete
Hi DW Is it possible to have 'subpremise' information added to the address field when using Google Places Autocomplete? Also, after having selected an autocomplete suggestion with a mouseclick, can focus be removed from the address input fiel ...
Filip Hein
08/07/2022 12:59:53
No replies yet
Product slider link/button not available for 'Type: Selected products'
The button in the product slider disappears on the frontend when Type: 'Selected products' is selected (see screenshot). We would like to be able to set the button to link to a PLP or content page. Is there a workaround that could accomplish  ...
Melissa Borgmann
07/07/2022 02:24:50
No replies yet
BreadCrumb error
Hi There, When I add the BreadCrumb Navigation component to a product detail page (in a fresh Swift demo environment, version 1.7.0, DW 9.13.3) I get the following error: So I think I'm missing some configuration? Thanks, Justin ...
Justin Sjouw
29/03/2022 10:27:44
Last post: 04/07/2022 10:48:41
Sorting of search results
Hi, A customer has asked me to look into the sorting of search results. On this screenshot you can see a product with the exact name that has been searched for is way down the page, ofcourse they expect an exact text match to be the first result. Any ...
Justin Sjouw
28/06/2022 11:27:06
Last post: 04/07/2022 10:37:59
supporting parcelshop as delivery with anonymous users
Hi DW, We've recently moved a rapido solution to a swift 1.10, which had the feature of selecting a parcelshop as delivery address. We ran into issues regarding anonymous users, since in the checkout flow, you're only asking for a delivery ad ...
Mikkel Hammer
02/06/2022 09:32:30
Last post: 01/07/2022 08:02:58
Best approach for redirection to other domain pop up
Hi Support I had a customer who want to be able to configure a pop up at any content pages if there is a redirection to external page, the definition of external page means the domain is different, including international site. for example. https://e ...
Tan Pang Lin
28/06/2022 09:02:09
No replies yet
Pages aren't changed when sorted the pages under content menu
Dear All We are using Swift 9.13.8 and facing sorted pages are not changed immediately under Content menu. Here is the link for loom video : https://www.loom.com/share/f3521819c0f841899b3f9d50e4cfd945 May I know , Is this a bug or are we missing a se ...
Nang Ei Ei Aung
20/06/2022 17:02:39
Last post: 27/06/2022 14:18:52
"Products" link not clickable
Hi, I would like the "products" link to be clickable, so it navigates to the product list page and people can use filters to drill down. In the menu the products link is not clickable, is that by desgin? can I activate it? ...
Justin Sjouw
16/02/2022 17:37:45
No replies yet
Hit loading error in visual editor at Swift (9.13.7)
Dear All , When we use visual editor at https://shakeshack.dynamicwebapac.com (Swift application 9.13.7) site, we're facing loading issue . It's showing at new page and existing page with single user or multiple users. May I know how can I fi ...
Nang Ei Ei Aung
12/06/2022 16:07:08
Last post: 24/06/2022 05:32:12
Two different query parameter names for Swift_SearchField and typeahead
Hi DW, Is it intended that Swift_SearchField and the typeahead suggestions in the search use two different names for the query parameter? It forces you to check on two different parameters in your Product.query Swift_SearchField uses "q=" w ...
Mikkel Hammer
22/06/2022 09:09:59
Last post: 22/06/2022 15:33:16