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User Registration and Newsletter Subscription
Hi Guys, I have stumbled upon the following scenario: 1. User registers for Newsletter -> we use Extranet module to create a user with Email and Name and generate Username and password in the process 2. User decides afterwards that he wants an acc ...
Adrian Ursu
10/01/2016 16:15:36
Last post: 04/05/2016 22:52:58
How to select one or multiple groups
We have created multiple pages for different categories each with SEO items above the eCommerce module. This way we ensure a SEO-friendly URL with the possibility of adding multiple items to each product list. Normally we would select the groups we w ...
Jakob Westhausen
21/01/2016 16:19:55
Last post: 04/05/2016 14:11:20
User Group Prices don't work
Hello, I have a product whose price is normally 14. I set up a price of 10 for a specific user group. To test it I log as a user which is a member of this group. However when I go to the product page, I still see the default price. I have tried build ...
Gaetan Di Caro
21/04/2016 13:59:46
Last post: 03/05/2016 13:50:51
Cancel authorizations
Hello, We would like to add cancel functionality on a site so that users have up to 2 hours to cancel an order before it's pushed through to the ERP. This means though that there may be an authorization on the credit card already. We paln to have a s ...
Scott Forsyth
29/04/2016 19:23:17
Last post: 02/05/2016 22:16:03
RE: Product URL Redirect
Hello everyone. I have a site that uses https and user-defined urls, which is causing a problem with any url that requires a internal redirect on the site. An example of this:
"/Default.aspx?ID=13&ProductID=00115110000000"
is translated to: "/pro ...
Jeppe Jakobsen
28/04/2016 08:32:30
Last post: 28/04/2016 13:55:40
Session based basket for some not all
We have a special request from one of our customers.
90% of all users have their own username, log in to DW the regular way, and have their own user based basket. This basket is persistent through sessions, browsers and everything. This works perfect ...
Martin Grønbekk Moen
28/04/2016 09:48:42
Last post: 28/04/2016 13:46:48
Change currency
Hi there We have a site in english. As of now every product is set with a price en DKK.We need the best way to be able to switch currency to between DKK and EUR. The catch is that we want clean nice prices, so we cant simply multiply with 7,44. What ...
Rune Skovbo
26/04/2016 16:00:00
Last post: 28/04/2016 08:35:28
Shipping Provider fee issue
Hello all, I'd like to report an issue relating the shipping providers fees. If I set a fee for a specific country before another fee for all countries, the shipping provider will get the fee set for 'all countries' bypassing the country specific one ...
Gonçalo Assunção
21/01/2016 15:42:24
Last post: 26/04/2016 15:57:19
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Hiding empty product groups
Sometimes with automated integrations or with Assortments there are product groups without any products in them. Is it possible to have empty groups be removed from the group list so that they don't show up on the site? This should apply to the navig ...
Scott Forsyth
24/04/2016 07:26:32
Last post: 25/04/2016 15:17:28
Assortments
Hi guys, I am trying to use assortments for a project I am working on. The scenario involves some custom products lists for Clients. There are cases where the Clients should see only their assigned lists, sometimes they need to see all catalog and th ...
Adrian Ursu
22/04/2016 16:13:41
Last post: 25/04/2016 09:48:02
Product info doesn't get updated
Hi, Updating ecom product-data seems to work in the backend, but the frontent content of the product page doesn't change. There is an error generated in the Windows eventlog. See below. Customer issued this problem, because for them, updating an imag ...
Ton Martens
22/01/2016 15:47:03
Last post: 25/04/2016 08:38:39
Index build fails : Lock obtain timed out
Hi, I am having difficulties building the Ecom index. When I try to do it I get an error : Lock obtain timed out: NativeFSLock@(my solution)\Files\System\Indexes\Products\Products Index\Products\write.lock at Lucene.Net.Store.Lock.Obtain(Int64 lockWa ...
Gaetan Di Caro
21/04/2016 08:25:33
Last post: 21/04/2016 13:48:15
RMA - Filtering the RMA’s
Hi, In the RMA in the backoffice, the free search analyzes the product fields? If yes, which ones?
I want to search by product Name/ID/Number. Best Regards, Ricardo ...
Ricardo Pereira
19/04/2016 18:23:14
Last post: 21/04/2016 01:24:13
Cart module - Email text/plain
Hi, I have to send an email to an automated service when an order is placed on the website. I tried to use the cart module to send an email notification with a specific template, and the email gets sent alright. However this email must be sent in tex ...
Gaetan Di Caro
20/04/2016 08:23:36
Last post: 20/04/2016 12:02:10
Product Group sort
Hi, Is it safe to assume Product Groups would inherit the sorting features in the module? (check attachment) Looking at the options, I'd say it does not, but I would like at least to get the sorting order of the backend. How could I do that? The sort ...
Nuno Aguiar
19/04/2016 20:11:08
Last post: 20/04/2016 10:51:10
StockLocations in ProductList
Hi guys, I can't access at the StockLocations Loop in the ProductList but in the product detail it appears.It seems that the loop is not triggered by the template. DW version: 8.8.0.2 Thanks, Best regards, António Ramos ...
António Ramos
15/04/2016 16:42:33
Last post: 18/04/2016 16:14:02
Flat rate tax provider
Hi there, I've set up 3 different Flat Rate Tax Provider since we need to have different taxes percentages for some regions. I'm not getting taxes if the country checkbox is unchecked. Once I check it, I'm starting getting taxes from each Flat Rate T ...
Mario Santos
04/04/2016 13:28:15
Last post: 15/04/2016 13:03:34
The message is not published to: Facebook...
Hello I'm trying to publish a product from the Ecommerce section under the marketing sheet, see attachment. The error is #The message is not published to: Facebook - [(GraphMethodException - #100) Unsupported post request.]. Please republish to publi ...
Kim Søjborg Pedersen
13/04/2016 15:29:43
Last post: 14/04/2016 03:03:30
Loyalty Points missing from Management Center
I have multiple sites with this issue. I am attaching a screencast that shows the missing item under Management Center/Ecommerce/Orders. I have compared the licensing on this app with one that displays the link correctly. Thanks in advance for any su ...
Terri Donahue
12/04/2016 21:14:03
Last post: 13/04/2016 09:21:17
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Info Service Direct not working
Info direct service is down, we are getting a Please enter the correct data for Info Direct service (Fail to authentificate the user;) So since we dont have a user for Info Direct service, we are guessing this is an issue with you please confirm as w ...
Jakob -
01/04/2016 16:54:36
Last post: 11/04/2016 09:16:02