Developer forum

Hi everyone,

I’m testing the Back in Stock notifications, but I can’t get them to work properly.
Unfortunately, there isn’t much documentation for DW10, so I wanted to check if I’m missing something.

Here’s what I’ve done so far:

1. Go to Email > Campaign > Back in Stock Notifications > Create a Mail

2. Check “Render content for each recipient”

3. Uncheck “Ensure unique recipients”

4. Select “Back in Stock recipients” and “Dynamic Web Send Provider” as providers

5. Set timezone, then go to Actions > Save and Schedule

At this point, the email status changes to Scheduled. Then I update the product quantity from 0 to 1 (or higher).

• I don’t receive any email.

• In the event viewer, I see this:
  Successfully executed all 2 tasks (Repository task handler (1); Email Marketing Scheduler (8)); time spent: 0,201 

My Questions:

1. Did I miss something or missconfigure?

2. Will the back in stock email be active after sending out emails or will it revert to draft?

3. On the frontend: when a user signs up for a Back in Stock alert and reloads the page, they can sign up again. Is that normal behavior, or should it prevent duplicate sign-ups?

Any insights or experiences would be super helpful. Thanks!