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Multiple discounts on the same order
Hi guys, I have a situation with 2 discounts that should overlap. One discount gives a free product, while the other one is based on a voucher code and should add an extra discount. No matter how I configure them, once I apply the voucher code, the f ...
Adrian Ursu
28/11/2019 17:24:21
Last post: 02/12/2019 02:32:17
Product count increases
Hi Dynamicweb, We have a solution where the products count is 41k even when there is only 3.7k records in the products table on the database. I also checked the index files which are getting huge. Why is this happening? is there a way to clean this u ...
Jannich Ariyanayagam
28/11/2019 10:29:20
Last post: 29/11/2019 15:27:03
Error in IntegrationCustomerCenter
Hi guys! This morning I started receiving this error on one of pages: " Exception in template (Designs\Rapido\eCom/CustomerCenter/QuoteList.cshtml): System.ArgumentException: Page ID must be greater than 0, but it was 0 at Dynamicweb.Core.Ensure.That ...
Ivan Marijanović
29/11/2019 09:15:04
Last post: 29/11/2019 10:16:14
Rounding
Dear Sir, Our customer doesn't have the idea to use which rounding. So, I suppose to explain the calculation and function of rounding. Based on the attached image, may I know how come result 16 comes out for amount 12.58 with factor 8? I will be appr ...
Thet Nong Phu
28/11/2019 03:52:20
Last post: 28/11/2019 09:04:16
Apply discount before taxes
Hello, The Order discounts setting "Apply discount before taxes" does not seem to be taking into consideration while calculating taxes. It seems that the tax value is always calculated based on products before discounts. Here's a screencast to demo t ...
Mario Santos
07/11/2019 16:48:29
Last post: 27/11/2019 20:34:16
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Smartsearch - Total value of orders is not working
Hi, I wanna find all users with no orders, and I expected the "Total value of orders" less then or equal 0, to do the job, but its not working and shows an empty result. DW version 9.7.3 /Kim ...
Kim Søjborg Pedersen
15/11/2019 12:17:37
Last post: 27/11/2019 14:02:02
System.UnauthorizedAccessException Dibs to DW
An order is registered as completed in Dibs, but when the callback is sent back to DW, an error message occurs and the order is not set as completed in DW 500 <!DOCTYPE html> <html> <head> <title>Could not write parsed file: D ...
Siv-Renate Hansen
27/11/2019 11:34:51
Last post: 27/11/2019 13:09:24
VAT on gift card
Dear Dynamicweb, After the new legislation from EU about gift cards, these needs to include VAT when selling the gift card, but we cannot set a VAT group on gift cards and gift card transactions seems to be stored in EcomOrderLines with VAT. How does ...
Anders Ebdrup
03/10/2019 11:20:16
Last post: 27/11/2019 09:33:17
Add to cart item is showing in different sites
Hi Sir, Based on our customer requirement, we have different sites with different BU(Business Unit). The registered member can enjoy the benefit in each BU with only ONE ACCOUNT. The problem is when making "add to cart" in site A, same cart item is a ...
Hsu Sandar Swe
25/11/2019 07:58:12
Last post: 26/11/2019 10:38:47
Render product breadcrumb in feed
Hi guys, I have a situation where I need to integrate the shop with a local marketplace. they are asking for a feed that should contain, among other details, a complete breadcrumb for the product assignment. Something like this: Crăciun > Decorați ...
Adrian Ursu
25/11/2019 11:06:31
Last post: 25/11/2019 18:41:15
Upgrade to 9.7.3 reults in no products or groups
Hi, I upgraded DW from 9.5.5 to 9.7.3. Restarted web server, recycled pool and rebuilded all indexex but navigation is not displaying any product. If I go back to 9.5.5 everything works fine again. What am I missing? Ivan ...
Ivan Marijanović
20/11/2019 22:26:31
Last post: 22/11/2019 09:42:19
different sites (BU - Business Units) within one DW's solution
https://www.loom.com/share/2e149e8b1b4a468e803db2a992319329 Hi all Refer to above video link. We had 2 ecomm sites within the same DW's solution. One is TP (TimeDepot), the other is Music (Crescendo). These two are of 2 different Business Units withi ...
Tan Pang Lin
21/11/2019 10:12:31
Last post: 21/11/2019 12:39:16
Cart gets replaced when session times out
Hi, We have som problems in a solution where a logged in customers cart gets replaced by the anonymous cart when session times out. The "Merge the anonymous cart content with the cart saved on the user when logged in" is checked. We do the adding to ...
Aki Ruuskanen
19/11/2019 11:15:01
Last post: 20/11/2019 10:37:22
Problem with ProductIndexBuilder bulk size
Hi In DW 9.7.2 ProductIndexBuilder there is a small problem with the bulk size handling, this query runs for every batch of products indexed, but the TOP 500 and WHERE ProductAutoId > {CurrentAutoId} is declared before the ORDER BY ProductAutoId a ...
Mark Preisler
14/11/2019 09:27:01
Last post: 19/11/2019 13:53:54
StockUnit adjustment on correct stock location
Hello there, I have configured this(http://test.a4.is/) test environment in such a way that I expect the quantity on the stock unit associated to stock location 13 to be updated when a product is sold. That does not happen though. I.e. the quantity f ...
Reynir Viðar Ingason
18/11/2019 19:03:56
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Facets for product subgroups
Hi, I want to create a facet for the product subgroups of a selected group. For example, in Rapido, when user selects the "Products > Bikes" menu, the facet must show: Mountain bikes, Road bikes, etc. In the facet documentation, an image is shown ...
Tomas Gomez
14/11/2019 15:11:51
Last post: 15/11/2019 15:50:50
404 error for some products
Hi everybody, I have issue with some products on selection getting 404 error: HTTP Error 404.0 - Not Found The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. The problem is that other products work ...
Ivan Marijanović
03/11/2019 11:50:08
Last post: 14/11/2019 17:20:18
Display of the main fields of a product
Hi, In the product page, we want to display a brief selection of the main fields of the product, according its product group (e.g. field1 and field2 for bikes, while field3 and field4 for wheels). The fields can be product fields, product group field ...
Tomas Gomez
19/08/2019 13:55:57
Last post: 12/11/2019 11:18:17
Buy 2 get 1 for free discount type
Is it possible to create and apply a discount of type "buy 2 and get 1 for free"? I cannot find it in the discount section, but perhaps a combination of settings can create this? best wishes. ...
Siv-Renate Hansen
11/11/2019 16:07:50
Last post: 11/11/2019 16:35:09
Number of favorite products on user details
Hi guys, I need to add the count of favorite products next to the Favorite icon in the header. Is there any easy/efficient way of getting this information without going through the CustomerCenter module? Thank you, Adrian ...
Adrian Ursu
05/11/2019 18:04:43
Last post: 05/11/2019 18:12:48