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Hi Helene,

It looks like you are missing a column in your database, which is probably caused by update-scripts not running on your solution. You can run the updates yourself if you go to 'Settings/System/System information' and at the bottom of that page, you need to change the number in 'ecom.xml.aspx:' to 2100 and then press the 'Rerun updates' button.

After that finishes everything should work again.

Best regards,

Steffen

Hi Steffen,

Thank you very much for answering on this.

I am afraid this didn't solve the problem right out of the box. Is there anything I should do after this? Running index, restarting IIS or how?

BR Helene

Hi Helene,

That's strange.

Can you see if the 'EcomShops' table has gotten the 'ShopCompletionLanguageIds' column? If it has gotten it, you probably just need to restart the IIS.

If that doesn't work, you need to look at the Update-logs (which can be downloaded at the same place, where you reran the updates), because this could be caused by the database-user not having the correct permissions to make changes to the database schema.

Best regards,

Steffen

Hi Steffen,

Ok thanks again :-). Yes it has this column - I wil restart the ISS - and let you know...

BR Helene

Hi Steffen,

It is up and running agian

Thank you very much - and for being so fast on a solution.

BR Helene