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Guidance on a price filter with prices in the PriceMatrix
Hi there, I am trying to set up a price filter / facet but run into some issues. My products (they are all variants) don't have a fallback price (it's always zero) and all prices are stored in EcomPrices. They are all in a single currency. What do I ...
Imar Spaanjaars
22/04/2021 08:56:45
Last post: 22/04/2021 09:29:46
Using variants in Related products
Hi guys, I have a request from one of our customers (actually we had this request a few times before) about making a specific relation with a variant of a product instead of relating only to the Master product. Right now, the interface for adding a r ...
Adrian Ursu
19/04/2021 12:52:03
Last post: 19/04/2021 13:03:03
Dashboard - Show graph of order by day for a specific shop
Hi guys, I have a solution where we have implemented 2 separate websites with 2 different webshops. The admin wants to see the Orders by day filter by the shop they have to manage. I see there is no way I can change the Shop on the default Graph widg ...
Adrian Ursu
16/04/2021 15:32:33
Last post: 19/04/2021 12:02:54
Product field of type image with focal point
Hi, I am working very enriched/custom product detail templates. Among a lot of little things I need the ability to have focal points on images. Is there a quick way, just like on Items, for me to create field of type Image with focal point? Best Rega ...
Nuno Aguiar
14/04/2021 16:07:56
Last post: 19/04/2021 11:05:56
AddWithPoints adding with dollars
Hi, I have an issue on a website where cartcmd=AddWithPoints is adding with dollars/currency. It's working fine in Dev, but when we move to QA, something is off. I've checked that the product has points I've checked the request headers The cart log s ...
Nuno Aguiar
14/04/2021 17:47:12
Last post: 16/04/2021 20:47:26
How to hide products in list but show them in related group
Hi We have a client who has a group of products that cannot be sold by itself. So we put them in group we are not rendering in menus and we are showing htis products as related products that can be only added to cart together with main product (for e ...
Ivan Marijanović
13/04/2021 12:03:29
Last post: 13/04/2021 16:39:09
Order totals seems to be off
Hello, The order totals in the backend seems to be off or labels are not properly set. In the following example VAT is set to 0%, shouldn't the last total be $258? DW version: 9.10.4. BR, Mario ...
Mario Santos
12/04/2021 12:21:21
Last post: 13/04/2021 02:42:03
Scoring in PLP
Hi, In my PLP, I'm sorting the products by Score and then by Name. In a normal situation, where I have no search, I expected my products to simply be ordered alphabetically, however I have a product that is jumping to the top of the list because whil ...
Mafalda Correa
12/04/2021 13:29:10
Last post: 12/04/2021 15:51:37
Editable quantity on RMA
Hi guys, I am trying to implement an RMA flow where the user can select the quantity he wants to return. I see that the default Rapido templates for RMA don't have the option to edit the quantity. Before digging too far, is this editable quantity sce ...
Adrian Ursu
12/04/2021 11:08:09
Last post: 12/04/2021 12:08:11
Data integration export issues with EcomProvider and Excel
Hi guys, I have a project running on DW 9.9.8. I have set up an export for the products in the database using EcomProivider as Source and Exvcel provider as destination. For some reason, I get an exception when running the export and the log does not ...
Adrian Ursu
07/04/2021 14:55:11
Last post: 12/04/2021 10:27:40
Log for all cart activities
Hi guys, I have a repetitive problem with authenticated users losing their carts (emptied carts) in various steps of the process. I am trying to find out the issue but I don;t know if and where I can find traces of the carts. History of carts for a u ...
Adrian Ursu
08/04/2021 15:31:55
Last post: 08/04/2021 18:48:19
ValueMapper for GroupsTop/GroupsSecondLevel and GroupsThirdLevel
Hi, I was using the fields for GroupsTop, GroupsSecondLevel and GroupsThirdLevel and in the facets, they return the Group ID instead of the Group Name. But ParentsGroupID returns the proper group names. Could we apply the same logic to the GroupsTop, ...
Mafalda Correa
08/04/2021 15:57:59
Last post: 08/04/2021 16:45:30
Issue on Custom Field Option
Dear Sir, I was facing one weird thing on the product custom field. I have one custom field (field type = multiselect list) call Brand and there have more than 270 brands I had imported via excel to the EcomFieldOption table. But when I go and check ...
Yoon Peti Nwe
05/04/2021 06:19:11
Last post: 05/04/2021 20:05:38
RMA large quantities
Hi, Our client requested us to implement the RMA flow. This is a B2B shop that sells large quantities on orders. What regularly happens is that large sets of products are returned. When a RMA is created, there is a record created for each item on the ...
Jesse Bakker
30/03/2021 15:15:18
No replies yet
Ecom:CustomerCenter.LedgerEntries.PrintURL gets OrderDetails template instead of LedgerDetails template
Hi, I have a list of Ledgers, built much like the Orders List in Rapido. Everything is working fine except for the "Ecom:CustomerCenter.LedgerEntries.PrintURL" tag, which is not retrieving the correct template: See the repro here: https://www.screenc ...
Mafalda Correa
12/03/2021 14:05:10
Last post: 29/03/2021 08:55:21
Localization of Shipping available in countries does not save country selection
When switching from the master language of a shipping method with some countries selected: Switching to Spanish: It looks like the countries are still selected: But when I press save the selectection/selected countries disappear: What gives? The solu ...
Vincent Gercke Pedersen
15/02/2021 15:31:30
Last post: 29/03/2021 08:37:57
Audit log shows additional changed fields after Product edit in Ecommerce
If I edit a product in the Ecommerce catalog and change a single field, the Audit log shows multiple entries for the single change and the details show changes to unrelated fields. On this test site, https://99sfo3.mydwsite3.com/ , I edited product 1 ...
Brian Zawistowski
17/02/2021 22:44:25
Last post: 29/03/2021 08:33:32
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Permissions on product group
Hi I want to make it possible for users in usergroup "Superusers" to set permissions on a product group called "Kontingent" in the root of the shop "FOA Bogshop" in the Ecom tree. I have set the permissions like this: The product group "Kontingent" h ...
Lars Larsen
03/03/2021 13:25:12
Last post: 29/03/2021 08:25:26
Error in index on clean Rapido (no products)
Hi guys, I have started working on a clean version of Rapido (latest one) running on DW 9.10.4. The solution was installed in DW Cloud and we have imported a few products. When I try to run the Index, I get a KeyNotFoundException. The exact error mes ...
Adrian Ursu
24/03/2021 17:18:46
No replies yet
Product groups as facets
Hi, I'm working on product groups as facets. I'm trying to setup a facet that could be used as filters for product groups from third level and down (first two level is in a megamenu). I have tried to used the "Third level groups" as field on the face ...
Søren Jakobsen
22/01/2021 11:01:40
Last post: 19/03/2021 10:55:08