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Sales person manipulate prices
Not sure if this is in the correct forum category, but I'll ask anyway. Have I been dreaming, or have I seen some kind of feature in either Rapido or some other demo site, where a sales person logged in and representing another customer can manipulat ...
Martin Moen
08/09/2020 22:28:16
Last post: 08/09/2020 23:52:11
Multiple voucher codes
Hi, I thought DW was capable of accepting multiple voucher codes in an order. Can anyone confirm that? Not being use if this is a DW or a Rapido issue, I tried: Adding a voucher code (reusable value of hello) Adding a voucher code (value p from a vou ...
Nuno Aguiar
09/03/2020 13:14:35
Last post: 08/09/2020 11:15:56
Poor performance with many related products
We have a Rapido 3.4 solution in DW 9.9 and experience poor performance (a TTFB around 15 sec) on product detail pages where the product have a lot of related products. For example 25 products in 8 relationgroups. Is there anything that we can do to ...
Aki Ruuskanen
07/09/2020 11:04:20
Last post: 07/09/2020 16:25:41
Trailing slash in new Ecommerce Navigation Provider
Hi, Please consider these 2 URLs: https://www.winnebago.com/models/motorhomes/class-c https://www.winnebago.com/models/motorhomes/class-c/ And these 2: https://www.winnebago.com/models/product/motorhomes/class-b/revel https://www.winnebago.com/models ...
Nuno Aguiar
03/09/2020 13:32:06
Last post: 07/09/2020 15:43:29
Assortments for anonymous user in multiple languages.
Hey If I create an assortment for anonymous user in the Danish language and for the English language I uncheck for anonymous user, build assortmented and product indexed, then the product menu is properly removed for the English user, but the product ...
Mark Preisler
04/09/2019 14:36:31
Last post: 07/09/2020 14:04:03
Cast content disappears from user
Hi, We have a problem with cart content disappearing from logged in users. The scenario is that a user logges in. Puts stuff in the cart. When user returns after a period of time and refreshes the site, the cart content is gone. I can see the cart in ...
Aki Ruuskanen
02/09/2020 12:46:35
Last post: 02/09/2020 13:35:53
Incorrect translation ecom group name from raw url
How can we translate the ecom group name in the URL that get created from a raw URL. For example example: If you go to '/Default.aspx?ID=1425&GroupID=GROUP8' on the dutch website it results in '/products/muizen-bestrijden' which is fine. If you g ...
John Broers
28/07/2020 13:50:41
Last post: 27/08/2020 14:19:19
Error when displaying Assortment in backend
Hi guys, I have a solution running on DW 9.8.8. We have 3 assortments that are populated dynamically after updating the products via integration. The products are added to each assortment based on a property on the product. Today we have noticed that ...
Adrian Ursu
26/08/2020 11:46:28
Last post: 26/08/2020 17:20:28
Return values from Epay
Hi I am using the Epay payment gateway (checkout handler: "ePay Payment Window"). When checking an order where payment is complete many of the transaction fields are not filled out. I am especially interested in the field "Transaction card type". How ...
Lars Larsen
21/08/2020 09:04:17
Last post: 21/08/2020 14:07:40
ProductListViewModel - Primary Variant Id
Hi, I'm working with the ProductViewModel and needs to be able to access the Primary Variant Id on the products. I can't find it in the module Product Properties - just wondering if there are any way I can access it by default means or if it could be ...
Lasse Hove Nielsen
03/06/2020 15:34:21
Last post: 21/08/2020 11:27:40
Shipping methods not filtered by regions
Hi, Shipping methods on checkout are not filtered properly by region. The following example shows a shipping that was only applied to California, USA and even when we select another state like Texas it still shows up - https://www.screencast.com/t/0o ...
Mario Santos
19/08/2020 10:50:12
Last post: 19/08/2020 12:39:39
Discount Included Products with Query not working
Hi. Since the Discounts performance has been improved we were trying to use Queries again. It works well for Excluded Products It fails for Included Products https://www.screencast.com/t/IyRx1tSG In the link above you can that I have a basic Query, a ...
Nuno Aguiar
01/06/2020 19:35:06
Last post: 13/08/2020 13:32:50
Klarna invoice and part payment
Hi, Was wondering if the checkoutout provider has support for the pay now functionality of Klarna payments, although it seems like it runs on the legacy api but quite unsure since documentation here is scarce. This code fx. is not under the documenta ...
Claus Ørum-Petersen
16/04/2020 10:20:59
Last post: 13/08/2020 09:07:32
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Repository task to rebuild index
Howdy, We have a repository with 2 indexes in it. When we try to add a task to rebuild the second index, we get an error related to invalid postback or callback argument. I'm attaching a screencast of the behavior. Should this work? https://www.scree ...
Terri Donahue
15/05/2020 15:57:22
Last post: 12/08/2020 17:54:52
Ecom:Order.Customer.Name not returning reliable values
Hi, I noticed that the tag Ecom:Order.Customer.Name is returning different values based on 'Do not render user address in address loop' and whether the address is default or not. See the video below for the repro: https://www.screencast.com/t/EEtpVR2 ...
Mafalda Correa
19/06/2020 11:33:13
Last post: 12/08/2020 09:16:18
Saving or adding ProductCategory fields takes a lot of time
Hi guys, Ever since 9.8.6 we have started to experience very long wait times ahe trying to add or save ProductCategoryFields. And the application becomes unresponsive until the save is done. Delete of fields works fine, only Save or Add takes a lot o ...
Adrian Ursu
26/06/2020 11:12:45
Last post: 12/08/2020 08:44:33
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EcomFieldDisplayGroupTranslation cannot be filled using Data Integration?
Hello, We are trying to implement the FieldDisplayGroups for our current customer, where we use Data Integration to import product data from Syncforce. Strangely enough the EcomFieldDisplayGroups is the first DW table I have encountered that has an I ...
Hans Kloppenborg
23/06/2020 08:24:00
Last post: 12/08/2020 08:37:58
Missing last RMA
Hi After the creation of a new RMA, this new RMA is not displayed in the RMA list of the Ecom module when the RMAs are sorted as descending by name. However, it is displayed when sorting as ascending by name. Proof: https://drive.google.com/file/d/1l ...
Tomas Gomez
11/06/2020 14:39:07
Last post: 11/08/2020 14:48:57
List box custom order field
I would like to add a dropdown/select field to the checkout with predefined values and labels from the DynamicWeb backend. When I add a new custom order field I don't see a field type option 'list box' or anything that I can use. What's the best way ...
John Broers
10/08/2020 14:25:35
Last post: 10/08/2020 14:55:43
Move group in eCommerce
Hi, I want to move a subgroup in the eCommerce, from Group1 to Group2. In the PIM there is a "Move group" menu, but this option is not in the eCommerce (see images) Another way would be to attach the subgroup to Group2, but then the subgroup appears ...
Tomas Gomez
06/08/2020 12:27:17
Last post: 06/08/2020 13:07:06