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facets with comma in string values.
We are seeing a problem when using the index: When we have a field of type String, and it contains values with a comma (in this case, it's numbers, so "1,2", "4,5"), and we are using a facet with type Checkbox, and a parameter ...
Jonas Krarup Dam
21/02/2022 10:36:58
Last post: 02/03/2022 10:15:39
My Favorites - Customer Center
Hello all, We have some problem and we are looking for solution. For one of our DW we have 3 shops, these shops have a users which are common for all shops. Unfortunately it looks that my favorite list from customer center is not ready for such solut ...
Adrian Lesik
25/02/2022 11:16:00
Last post: 28/02/2022 02:58:15
translate email subject for orderstates
We have a webshop with one webshop in three languages, and we use the same email templates for all three languages in the orderstate. But I can´t figure out how to translate the mail subject. Is that not possible? We don´t want to have th ...
Hans Ravnsfjall
23/02/2022 09:20:07
Last post: 23/02/2022 22:16:07
Delete shipping from order in backend
Is it possible to delete the shipping fee from an order in backend? ...
Hans Ravnsfjall
23/02/2022 14:25:50
Last post: 23/02/2022 16:08:59
Only show active/available variant options on a product page
Hi On a productpage, we show variants options. So if a sweater is available in blak or white, and size small, medium, large - we show this using the variants and options loop. However, if variants have been available earlier, but have been deactivate ...
Hans Ravnsfjall
16/02/2022 15:24:51
Last post: 22/02/2022 23:12:34
Stock status and stock value are different
Hi guys, I have a solution running on DW 9.12.7 and with integration with NAV. It is using Live prices and I have noticed a confusing discrepancy between Stock State and Stock value ("Fara stoc" means out of stock): Is there something I am  ...
Adrian Ursu
21/02/2022 13:30:32
Last post: 22/02/2022 11:16:23
create user in checkout
Hello, I just configured the user creation feature in the checkout but it seems that at the end of the order the user is not created. Here are the hidden fields for new user creation: https://ibb.co/MZYchbk Here are the cart module settings: https:// ...
Dan Gheorghe
18/02/2022 13:09:09
Last post: 21/02/2022 14:56:35
Constant loss of carts
Hi guys, I have a recurring situation where carts are lost. The scenario I have identified is the user opens a cart working from office, adds a few products to cart without finalizing the order. The next day the user adds another batch of products to ...
Adrian Ursu
27/01/2022 12:16:09
Last post: 16/02/2022 16:48:33
Default template when printing orders
Hi is it possible to set the default template for when printing orders https://doc.dynamicweb.com/documentation-9/ecommerce/carts-orders/processing-orders#2863 The preselectted template is an HTML template, and it is pretty annoying to have to select ...
Hans Ravnsfjall
16/02/2022 14:31:38
Last post: 16/02/2022 15:48:37
Product sorting with 2 parameters
We have requirement to order product list with 2 parameters. standed order from name,price or top selling and result from this list order base on stock availability as fixed always. is there any method to achive this from configuration? ...
Shiwanka Chathuranga
15/02/2022 10:53:51
Last post: 16/02/2022 11:02:54
Price matrix limitations
Hi guys, I have a project that is going to be integrated with an ERP that does not support LivePricing and we need to figure out the most efficient way of handling prices. Of course, our first option would be PriceMatrix where we would store every pr ...
Adrian Ursu
14/02/2022 15:51:27
Last post: 15/02/2022 17:47:43
"Order id does not match id of order" message
Hello, We have a solution, on 9.8.8, where a user received the "Order id does not match id of order" message in cart (I've attached the screenshot sent by our client) and couldn't finalize the order. Then the agent tried using the user's account and  ...
Emil Dumitrescu
25/03/2021 12:35:45
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Authentication and cart calculation
Hi guys, We have a few solutions where we have received reports about a slow load of page upon authentication. So far, it seems that the load is affected by the existing carts. Upon authentication, the carts are loaded and re-evaluated (live prices o ...
Adrian Ursu
11/02/2022 15:17:36
Last post: 11/02/2022 15:59:24
Product group attached to two parent groups
Hi, In the Ecommerce module, we have a product group attached to two different parent groups. It works nice and the group is displayed in both parent hierarchies. The URL are generated with only the product name. This way, two pages are created for e ...
Tomas Gomez
10/02/2022 12:30:20
Last post: 11/02/2022 14:21:48
Publication period for the products doesn't work.
Hi , I set up the publication period for the product like the attached images in version 9.5.3. After that, I rebuilt the product index. But, the product is still showing in the frontend. Can you please let me know if I am missing to set up some sett ...
Khine Lwin Myint
14/01/2019 09:36:56
Last post: 11/02/2022 06:24:14
Split Invoice for split orders
Hi When we split capture an order in backend, we want to print the split invoice to attach to the package for vat calculation etc. Is this possible to do on an order? Have tried printing the invoice on the order - using the print on the order, but th ...
Hans Ravnsfjall
09/02/2022 09:19:14
Last post: 10/02/2022 15:15:03
Use in frontend gets lost when saving translated field display group
Hi there, When you save a field display group in a non-default language the Use in frontend checkbox becomes readonly and loses its value on Save: Steps: Go to Settings | Ecommerce | Product catalog | Field display groups Open a field display group i ...
Imar Spaanjaars
27/01/2022 16:23:07
Last post: 10/02/2022 09:11:27
Translating variant options
Hi We have a customer that has products with many different color variations. So many, that they often have to add new color variation when combining/creating variants, and they do this on the fly when combining the variants. They don´t go in t ...
Hans Ravnsfjall
09/02/2022 09:46:05
Last post: 09/02/2022 20:11:02
Get Users as stock locations
Hi guys, Ai am trying to implement a list of Stores and display the available stock in each location. For this purpose, I have defined a few Stock locations and a specific type of User to use for stores. Each store is connected to a Stock location th ...
Adrian Ursu
08/02/2022 17:51:32
Last post: 09/02/2022 17:23:11
Facet option count goes to 0
Hi guys, I have facets on my product list page of type checkbox. By default the count of each option is shown behind the label. When I select 1 checkbox in a group and the page has refreshed the other option counts go to 0 within that group. My clien ...
Peter Leleulya
08/02/2022 15:02:40
Last post: 09/02/2022 15:39:42