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eCom:Related.WhatAboutTheseProducts loop not filtering by active products
Hi We had to use the eCom:Related.WhatAboutTheseProducts loop in one of our projects and while looking at the query in the SQL Firehose, it wasn't filtering for inactive products as those were being shown. Can we have the query filtering for active p ...
Fabio Monte
18/03/2020 17:02:11
Last post: 18/03/2020 19:08:11
Multiple voucher codes
Hi, I thought DW was capable of accepting multiple voucher codes in an order. Can anyone confirm that? Not being use if this is a DW or a Rapido issue, I tried: Adding a voucher code (reusable value of hello) Adding a voucher code (value p from a vou ...
Nuno Aguiar
09/03/2020 13:14:35
Last post: 08/09/2020 11:15:56
Ecommerce data health?
Dear Dynamicweb, Has this feature: "Ecommerce data health" been released yet? I see it in the roadmap here: http://doc.dynamicweb.com/downloads/releases/roadmap/roadmap-9-8 Best regards, Anders ...
Anders Ebdrup
06/03/2020 12:19:26
Last post: 30/04/2020 09:00:14
Prices in Product Options (in Ribbon bar)
Hi all, I would like to set up different prices for different individual users or groups. Setting : Product Options > Prices. Some products can configure the price. But some are not, + New Price button is disabled. Kindly see the attached image. M ...
Khaing May Thaw
27/02/2020 08:33:15
Last post: 28/02/2020 03:36:32
Forgets column field set
Hi, I have a customer that sets Ecom product fields in a special way (eg Active, Number, Image and so on) This works fine for at bit, but then the system forgets the special way they are listed, and returns to the original list (Active, Show in produ ...
Kim Hansen
24/02/2020 15:14:09
Last post: 24/02/2020 16:01:01
404 on all products
I'm trying to understand what causes 404 on all products. The product catalogue is just fine, but click on a product causes 404 error. I've checked all settings (that I know of) but I cannot figure this out. Please advice. If backend access is needed ...
Siv-Renate Hansen
21/02/2020 22:27:19
Last post: 21/02/2020 23:18:16
Percentage discount not applied more than once
Hi, Discounts are not applied more than once when discount type is set to percentage. Any particular reason? The fix seems to be fairly simple: https://www.screencast.com/t/Cn2HxPTkOWw BR, Mario ...
Mario Santos
17/02/2020 13:30:09
Last post: 30/06/2020 14:31:40
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Inherit values for Details loop in all languages
Hi guys, I have a solution running DW 9.6.12. I have set the Details property (both Images/Links and Text) to be the same for all languages and variants, hoping that any information added here, will be inherited in all languages. Apparently it is not ...
Adrian Ursu
17/02/2020 11:12:49
Last post: 14/05/2020 11:07:48
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Days the cart is saved not working as expected
I've set the setting "Days the cart is saved" to 1 (day), but the cart is still there 36 hours after I put the product in there. How is this setting working? ...
Siv-Renate Hansen
13/02/2020 15:32:50
Last post: 17/02/2020 16:33:23
How to get products in sitemap.xml?
Hi, I'm on a DW 9.6.8 with rapido 2.1 and I'm trying to get products in sitemap.xml. Sitemap app settings are attached. All products have a primary group and robots.txt have the "include products in xml" setting. What am I missing? Below is sitemap.x ...
Søren Jakobsen
12/02/2020 11:39:09
Last post: 17/02/2020 16:41:56
cart lifetime not working as expected
On a client site, we've set the cart lifetime to 30 days, but yesterday, a customer of theirs completed a purchase with a cart from early December. How do these carts work? Is the lifetime set from our configuration point and onwards or do they apply ...
Siv-Renate Hansen
12/02/2020 09:09:17
Last post: 17/02/2020 16:56:26
Error on order steps
We are getting validation failed error on Order steps, Log error is attached as image, any idea why it happens... this happens only on some orders. after the error, it reders back to previous step ...
Shiwanka Chathuranga
12/02/2020 07:34:21
Last post: 20/04/2020 18:24:22
Different Order Prefix for each shop
Dear All, I have 3 ecommerce websites with 3 different shops. May I know how can I configure to have the different order prefix for the orders from each shop? Or may I know is there a workaround regarding this? Thank you! Best Regards, Nyein ...
Aye Nyein Myat
10/02/2020 12:27:54
Last post: 10/02/2020 15:08:23
Discounts UI changes
Hi, Having worked with Customers that have a LOT of discounts we've come to realize/collect some feedback that might be helpful. Most importantly relates to having a cleaner UI to help visualize all of the "active" conditions without having to scroll ...
Nuno Aguiar
06/02/2020 14:00:40
Last post: 06/02/2020 15:01:18
Sorting by discounted prices
Hi, So using the Repositories / Indexes I've querying products for at specific group that I want to sort by price (Asc/Desc) and show them in the frontend. That works fine until there are some of these products that are discounted. It seems like it i ...
Lars Pham
29/01/2020 16:14:45
Last post: 30/01/2020 10:49:10
Product discount
In order/discount you can create product discounts (10% on all products with a spesific voucher code). When the cart is displayed, the discount from all products in the basked is summarized. Is there a setting to configure that discount is displayed ...
Siv-Renate Hansen
29/01/2020 14:47:51
Last post: 29/01/2020 14:59:50
Error with Discount when Editing Ecom Group
Hi, I am getting a server error editing ecom groups associated with Discounts. This started happening after a recent upgrade to 9.7 (currently in 9.7.5) I tried looking at the source code of the EcomGroupEdit.aspx file but there are 2 GetType methods ...
Nuno Aguiar
21/01/2020 13:16:28
Last post: 22/01/2020 14:53:06
Bug in Order view
Hi there Our customer is having problem viewing order details on their laptop. See attached photo. It doesnt matter if they minify the left menu, it still doesnt show product number. Is this something that can be fixed? They have to be able to work " ...
Asdis Gudmundsdottir
17/01/2020 13:06:50
Last post: 20/01/2020 09:01:49
Show BOM products on product detail
Hi, I have a solution where I don't want to show BOM products in the producstlist. I only want to show them on product detail. So I have product A which is just a good old regular product. I go to the page that shows product A. Product A is also, tog ...
René Poulsen
15/01/2020 12:32:45
Last post: 16/01/2020 13:43:27
Order flow and language question
Hi When the order is set to completed in the backend an e-mail invoice is send to the customer. How do I manage to send a german translated invoice mail to german customers and a english invoice to english customers? Best regards Kim ...
Kim Søjborg Pedersen
13/01/2020 11:29:33
Last post: 15/01/2020 04:02:23