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Different number of checkout steps depending on language.

Harald Brouwers
Reply

Hi,

I have a problem with the number of checkout steps in my cart. The configuration is as follows:

- One website with the main language English and a second language layer, German.


- I have a paragraph with the Cart module in English and German, with the same number of steps

- There is one payment method and one shiping method for both languages
Table EcomPayments:

Table EcomShipping:


- But in the cart the number of checkout steps differs:

English has 3 steps:

While German has 4 steps:

- The strange thing is that on our acceptance environment both languages have 3 steps. I copied the configuration from acceptance to production but the difference in steps still exists.

Can anyone tell me what causes this difference in checkout steps, and how I get them equal?


Replies

 
Nicolai Pedersen
Reply

Not without looking at the solution and configuration...

 
Harald Brouwers
Reply

Hi Nicolai,

Thanks for your reply.

Can I send you a mail with the url and login of the site?

Greetings Harald

 
Nicolai Pedersen
Reply

Hi Harald

You can send it to support or I can have them contact you?

BR Nicolai

 
Harald Brouwers
Reply

Hi Nicolai,

I will send a mail to support linking to this post, with additional info.

Greetings Harald

 

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