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Deployment Tool unexpected character error
Hello, We've run into an issue a couple times before and couldn't solve it and we worked around it. It just came up for me now again and I tracked down the cause, finally. When setting up a new Destination in the Deployment Tool and trying to test th ...
Scott Forsyth
30/04/2021 00:05:28
Last post: 30/04/2021 00:30:10
Create an order report in Insights
Hi guys, I am trying to create a report in the Insights section of the Marketing module to get some reports about sales. The documentation does not provide detailed instructions on how to achieve this type of report. I can see that I have 3 options:  ...
Adrian Ursu
28/04/2021 08:15:28
Last post: 29/04/2021 08:33:36
"Load All" hidden with lower browser zoom levels
Hello, One of our customers has reported that when they are at a zoom level of less than 100% (e.g. 90%), they can't see the Load All link at the bottom of the Content section. This only shows up if there is a long enough list of pages that the Load  ...
Scott Forsyth
17/04/2021 23:14:57
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Smart search: Total order value for a periode
Hi all, I have a list of orders: As you can see, Mr. Business have a total order value of $ 5.604,88 in the month April I add a smart search: So what I'm expecting with this smart search is that the system is searching for ordersvalues higher as 5700 ...
Johannes van den Berg
28/04/2021 19:26:50
Last post: 28/04/2021 20:53:09
URL override not working
Hi guys, I have a solution running on DW 9.9.6. I am trying to control the URL for some articles. I have tried using "Use in URL" and "Exact URL for this page" but none of them seem to change the URL of the page. The functionality used to work before ...
Adrian Ursu
28/04/2021 15:50:15
Last post: 28/04/2021 17:53:33
Sitemap.xml not working for cloud hosted solution
Hi guys, I have a solution hosted in Dynamicweb cloud and I have tried setting up the sitemap.xml output. All I got was an IIS page: Is there something I need to configure on my end or I just need to ask Support for help? Thank you, Adrian ...
Adrian Ursu
28/04/2021 17:43:54
No replies yet
Query sort ascending gets dropped
Hi, In 9.10.4 and 9.10.5 we came across an issue setting up the Sort in the Repository Query. If the direction is Ascending, then when the Query is loaded, it gets dropped Obviously users don't always check to see if the settings are still there and  ...
Nuno Aguiar
13/04/2021 17:54:48
Last post: 28/04/2021 10:51:31
SQL Firehose error
Hi guys, When I try to access SQL Firehose on one of our solutions, I get this error message Invalid object name 'ProcedureStats_1_2AF2111849E5361DC40E7BF09F09D689'. How can I resolve this? ...
Terri Donahue
25/03/2021 15:22:57
Last post: 22/04/2021 15:29:46
Most read Pages or Articles
Hi guys, Is there any way I can determine the number of visits (reads) on an Article (or a page)? I am thinking about an index property that can help me identify the "Most read" articles. Thank you, Adrian ...
Adrian Ursu
21/04/2021 13:04:24
Last post: 21/04/2021 18:42:36
Create new language layer - copy from
Hi When you creat a new language you can make copy from "the master language" Is there a way to copy from one of the other language layers? If making a Swiss language layer, then a copy from Deutsch - German, would be better that a copy from the Dans ...
Thomas Jensen
20/04/2021 12:14:51
Last post: 20/04/2021 17:42:45
Generate Thumbnail for presets in Visual Editor
Hi guys, I was sure I have read somewhere that 9.10 comes with an automated way of generating the thumbnails for presets. Is this accurate? How do I create/use an automated Thumbnail? Thank you, Adrian ...
Adrian Ursu
20/04/2021 15:02:31
Last post: 20/04/2021 16:05:16
Font Installation
Hi My Customer had specifical font request for their website. May I know the font that they purchased once installed in Server, can it be used by the editor? If can, may I now how to make it appear at the editor? Thanks Pang Lin ...
Tan Pang Lin
19/07/2017 09:39:29
Last post: 20/04/2021 11:09:23
Redirects using friendly URL
Hi guys, I have a situation wghere I need to make a redirect from an old URl to a new URL using the friendly URL. I need to redirect this: /articole/promotii.html to this: /lichidari-de-stoc I know the scenarios described in the documentation involve ...
Adrian Ursu
28/02/2020 16:24:41
Last post: 19/04/2021 15:32:53
Users index with nolock renders errors
Hi, We are getting an issue on some live sites that need to index users. The problem is that between the time the index starts and it ends a new user is created and that causes it to fail. Here's the log 2021-03-14 12:50:11.559: Running. 2021-03-14 1 ...
Nuno Aguiar
15/03/2021 13:08:30
Last post: 16/04/2021 16:21:42
Send User details with reset password link
Hi guys, I want to send over some welcome emails to new customers asking them to reset their passwords. I tried using one of the default templates I could find in the standard Rapido (not actually a Rapido template) but I did not succeed. The templat ...
Adrian Ursu
15/04/2021 14:34:36
Last post: 16/04/2021 03:11:39
BUG - Error creating an item field
Hi In DW 9.10.1 there is and error when we want to create a new Item field based on an ItemType If we choose the fieldtype has to be eg, a dropdownlist and want to use "Item type" as the source, we get thise options And not the "usual" Looking in the ...
Kenneth Radoor
11/03/2021 12:03:54
Last post: 15/04/2021 09:07:56
Sort by substring relevance
Hi, Is there a way, using the Query Publisher, that we can sort by (sub)string relevance? And if not, could this be implemented? Consider the following example https://www.screencast.com/t/3LIIeIIcc What the customer is requesting is that we could so ...
Nuno Aguiar
13/04/2021 18:20:28
Last post: 14/04/2021 10:38:08
Timeout when listing images
Hi guys, I have a solution running on DW 9.9.8 and I have an issue with listing the content of one image folder. I have about 8000 images in the Ecom folder and every time I try to open it up, I get a Timeout error. Is there a limitation on the numbe ...
Adrian Ursu
12/04/2021 18:07:48
Last post: 13/04/2021 16:01:32
Making Dynamicweb set no cookies at all
Hi We have a costumer that wants to avoid setting any cookies, and simultanously avoiding prompting the visitor for cookie conscent. I see this is possible on various platforms, but I can not achieve this on Dynamicweb. As a minimum, it sets two cook ...
Hans Ravnsfjall
13/04/2021 12:04:23
Last post: 13/04/2021 15:28:50
Problems with language layers
Hi! I am setting up a language layer for a website but am having trouble with the front-end displaying of the language layer. The language layer is set up and looks good but I can't seem to access it in the frontend According to the website settings, ...
Ólafur Einar Þorbergsson
06/04/2021 18:47:20
Last post: 12/04/2021 07:25:42