Voucher Emails

While email marketing may not be new and exciting anymore it is – still – a potentially very effective way to reach out to soft leads.

Of course, to send out email marketing emails legally you need explicit consent from the customer. So how do you get explicit consent from the customer? Well, you could ask them nicely when they create a profile on your website, or when they make a purchase. And then there’s the other way - buying it using a voucher.

In this article, you will learn how to set up an automatic email flow for sending a voucher to users who sign up for receiving emails from you.

This article presupposes that you have already created the following on your solution:

Since these types of emails need to have their content rendered for each recipient – because they have unique content for each user – we suggest you create and configure separate top folder for them.

To do so:

  • Go to your Marketing area
  • Right-click on the Email Marketing node and click Create new top folder
  • Name the folder – e.g. Vouchers for new signups
  • Check the Render content for each recipient checkbox
  • Save and close the top folder settings

Your setup could look like (Figure 2.1).

Figure 2.1 An email top folder for voucher emails

In Dynamicweb, emails are actually pages which are wrapped in en email template and sent to your recipients.

A voucher email can therefore contain whatever you like – just like other emails – but in order to render the voucher code it must also contain a voucher renderer app (Figure 3.1).

Figure 3.1 The Voucher Renderer app

The voucher renderer app is very simple - it consists of:

  • A dropdown for selecting a voucher list
  • template for controlling how the voucher code is rendered

Create an email and add this app to it, selecting the voucher list you want to distribute vouchers from. Select or create a template which fits the overall email template.

To automate the voucher email flow, you must create a smart search which finds users who:

  • Have updated their email permission within the previous 24 hours
  • Have email permission set to true
  • Have not received a voucher email already

To do so:

  • Go to Users > Smart searches
  • Click New smart search
  • Add the appropriate rules (Figure 4.1)
Figure 4.1 Isolate new signups with this smart search

This finds all users who have changed their permission to true within the last 24 hours, and who have not previously received a voucher email (to prevent abuse).

Configure the rest of the email in the standard manner.

When ready to schedule the campaign, click the Scheduled send button (Figure 5.1).

Figure 5.1 Scheduling the campaign

This opens the scheduling window (Figure 5.2).

Figure 5.2 The scheduling window

You must:

  • Select a start date and time and an end date and time. If you want to let the campaign run for an unlimited time, select never as the end year.
  • Select a time zone and a repeat interval suited to your setup – here, once a day seems appropriate
  • Click schedule

And that’s it! You're done.

Every hour the task will run, finding recipients with an abandoned cart between 2 and 3 hours old, and send them a personalized email rendering their abandoned cart.