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Usage per customer discount setting not honored
Hello, We have an issue where the 'Usage per customer' setting on a discount is not being honored. That is, customers are able to re-use the discount code several times (Fig. 1) despite the 'Usage per customer' being set to a value of ...
Melissa Borgmann
01/11/2022 20:34:55
Last post: 07/11/2022 17:26:26
Default filtering on page
Hi, is there somehow a possibilty to choose predefinend/default filtering option when entering a page fx a category. Or maybe on a higher level. Fx always have 'herre' picked like so, instead of the user having to select it themselves. We hav ...
Eva Sommer
11/10/2022 14:56:35
Last post: 12/10/2022 11:28:34
Apply class/classes to custom row template
I'm fairly new to Dynamicweb and Rapido and was wondering if there is a way to apply a custom class to a content row, or perhaps to the content row item? Current I cant find a way to do this other than to write raw source html in the textbox for  ...
Joakim Sjöbäck
20/07/2022 08:43:22
Last post: 20/07/2022 11:14:14
Related Products are not showing when limitations are applied to a combination of variants
Hi, We are using DW 9.12.9 with Rapido and we are experiencing some issues with Related Products. Related products are not showing when limitations are applied to a combination of variants: Has anyone experienced the same issue? BR, Ricardo P. ...
Ricardo Pereira
30/06/2022 11:44:03
Last post: 11/07/2022 02:21:40
IronPDF Issue
On, go to Goods -> Digital Library and try opening the 2022 Charcuterie PDF. Throws an error and here is a view in the Monitoring: Any idea how to fix this? ...
Ryan Burnham
27/04/2022 16:30:26
Last post: 28/04/2022 08:21:36
Printable papers content breaks through the page, instead of new page
Hi, I'm a little new to this printable papers... But i have an issue, if the content is too long, it just breaks / cuts through the page instead of starting on a new page. Is there any known common fix for this? I've tried to do someting with ...
Mike Nicolai Bjerregaard
02/03/2022 08:49:24
Last post: 03/03/2022 08:21:55
Printable papers shows white space, when generated PDF or print
Hi, I'm having issues with the printable papers. It all shows fine, when on the HTML page (Show page) and looks like this: But when either click the "Print" icon or "Download" icon for PDF it shows some whitespace at bottom an ...
Mike Nicolai Bjerregaard
21/02/2022 11:42:38
Last post: 29/03/2022 10:42:57
Paypal Express Checkout redirects back to cart on submit
Greetings everyone, I've been trying to set up Paypal Express Checkout in a solution running on DW 9.9.8 and after completing the order it redirects me back to the cart, as shown in the video here. Cart config: ...
04/02/2022 09:19:53
Last post: 04/03/2022 05:30:50
Item 'Paragraph container' does not have enough space for the field names
Using Rapido 2.x on a DW 9.12.7 we are experiencing the the field names do not have enough space rendering it hardly readable. The solution has recently been updated from a 9.5.7, but it was also a problem back then. Any ideas to how we fix this? Kin ...
Roald Haahr
27/01/2022 09:18:33
Last post: 01/03/2022 13:02:42
Render Cookie template from a page
Hello, I am wondering if it is possible for me to render the Cookie Modal (ModalWarning.cshtml or PanelWarning.cshtml) templates in a custom page somehow. The reason for me asking this is that I need to be able to present the cookie modal to the cust ...
Unnsteinn Garðarsson
26/01/2022 23:16:07
Last post: 27/01/2022 14:06:38
Grouping of facet options
Hi, I want to create a color facet grouping similar colors. That is, instead of displaying several checkboxes for light blue, dark blue, whatever blue... all those colors should be grouped into a single checkbox "Blue". I tried creating a f ...
Tomas Gomez
26/01/2022 14:15:19
Last post: 27/01/2022 14:07:24
Cannot change impersonatee (Rapido 3.4.3 | DW 9.12.7)
I have set impersonation up on a project, but I am experiencing that I cannot change impersonatee as an impersonator. Say I have the user Impersonator that can impersonate 'Impersonatee 1' and 'Impersonatee 2'. * If I log in as 'I ...
Roald Haahr
21/01/2022 10:16:52
Last post: 24/01/2022 02:38:26
Custom Sticker in Ecommerce not showing up on Product Pages
On our customer, we're testing the custom sticker functionality ( but when activated, the product field is not showing up. Is there som ...
Ryan Burnham
19/01/2022 21:11:00
Last post: 20/01/2022 15:24:17
Vat doesnt change back to Billing VAT
Hello! Im facing a strange issue, Rapido solution that, has 2 VAT states, for the netherlands 21% and the rest of the countries 0%. On the checkout page, and with an account from NL, it shows prices with VAT (first image). When I change to ship it to ...
Goncalo Faria
02/12/2021 17:25:22
Last post: 29/12/2021 09:11:29
Recurring Orders - DIBS EASY
Hi, From the documentation ( I can see Recurring Orders is supported by the following checkout handlers; Note: Recurring orders are implemented with the following chec ...
Mads Knudsen
16/11/2021 09:28:20
Last post: 16/11/2021 11:39:02
Pdf rendering a blank Page
I have an issue on a Rapido 3.4.3 on a dynamicweb 9.10.13 Stageing site with product List and product details rendering a blank pdf, when the Download Cart is populated with more than one product. I have standard Rapido 3.4.3 setup Where it works, an ...
Alexander Olsen
20/10/2021 09:54:12
Last post: 29/10/2021 11:31:28
Website settings being reverted
Hello We are seeing an issue with the site's website settings being reverted everytime a Azure DevOps pipeline is run. For example, we kept noticing the Mini Cart layout and the Product List grid view kept being reverted to the dropdown and 3 col ...
Fabio Monte
20/09/2021 19:24:05
Last post: 21/09/2021 19:52:24
Rapido support for Add to quote
Hi guys, I have a solution where I need to activate the "Add to quote" functionality for certain types of products. I have browsed the templates searching for a standard Rapido way of adding to Quote but I could not spot anything. It seems  ...
Adrian Ursu
02/09/2021 11:47:46
Last post: 02/09/2021 16:10:34
Permissions frontend
Hi, We have a customer that have 2 content rows on the front page (visual editor). One should only display for anonymous users and one should only display for authenticated users in frontend. Can you advise us to how to do this using permissions? Br, ...
06/07/2021 15:06:15
Last post: 06/07/2021 16:01:59
Product categories - values from reference category as facet option
Hi there DW. I am trying to setup a facet option for a product field that belongs to a product category which is a reference category. Is this possible and how exactly? I have setup the Products.query to take the value from the product category like  ...
Mikkel Hornbech Nielsen
05/07/2021 13:29:24
Last post: 14/07/2021 15:20:56