Developer forum

Hi there, According to AltaPay, their gateway supports Icelandic. However, the DynamicWeb implementation doesn't. Can that be added? Looks like it's just one extra line in GetOptions of AltaPayCheckoutHandler.cs with "is" as the lan ...

Hi, We have an order whose payment has not been completed in the payment gateway, but the order has been considered as completed in DW. Looking into the database, we compared the data of that order versus a completed one, and we discovered that they  ...

Dear Support, I have one problem in the checkout as even customer have the address information in his profile, it keep on showing the error message and cannot proceed to checkout with "Ship to billing address" option. Could you please advic ...

Hi the manual says it is not possible to refund orders from Dynamicweb, as this is not supported. https://doc.dynamicweb.com/documentation-9/ecommerce/carts-orders/rma#4944 Its confusing to have a button that is not able to do what it says. men I sug ...

Hi we have an Internation webshop where the shipping fees are based on neat round danish prices as default, but are converted to euro based on where the costumer comes from. But the problem when a costumer makes an order in EURO on a product - it res ...

Hi guys, I have just upgraded one of our solutions from DW 9.9.x to 9.13.11. Apart from a bunch of other problems, the one that is critical is the inability of finalising orders. We get this message in the log of the order: Order Step validation fail ...

Hi support, In all the ecommerce url's there is an obligated "shop" part in the url, we can't parse. Also not with "Hide in url" option in the Properties of the e-com item publisher page. This results in: https://ongediert ...

Hi support, For our customer we would change the canonical url of the products. This contains the category path at the moment, but has to point to the short url version of the product, see: Current canonical: https://ridgidkollmann.com/nl/product/rio ...

Hi Is it possible to have two different shops with two different order contexts attached to two different websites that uses the same domain? We are facing problems when adding products to the cart on one of the websites. The problem is that after ha ...

Hi, A shop owner, has the problem that some orders have a mismatch in orderId between QuickPay and Dw. That means they can see the orderId in QuickPay but it is not to be found in DW. We investigated the log directly in the database for a specific Qu ...

When you sort by ProductReplacementProduct in the Ecom list you get a YSOD. You then need to change or delete your settings in the PersonalSettings by removing the column SortColumnId from the record for ProductList. I believe this is caused by the e ...

Hi DW, My goal is to achieve product urls without product categories. Which I have achieved in the picture below, by using root path on my details page. The issue now is that, because the product has a lot of related groups, I get equally as many pro ...

Example 1 (good): When product variant prices differ in EcomPrices (e.g. one variant = $123.23 and other variants = $159.99), the correct price range is shown on the PLP/Product List page & on the initial load of the PDP/Product Detail page. This ...

Hello, This is a product page: https://philipsonwine.com/produkter/2021-cotes-du-rhone-rose-guigal When I visit this regular content page /om-os and add the product slug to the end of the url I would expect to get a 404 page, but instead I get the re ...

Is it possble to change the cart line price through the webapi? I tried this, and it did not work. I did change the quantity, but not the price. ...

Hi, We have customers getting their IP Banned when using this website www.dukal.com and selecting some filters. Here's the repro steps Search for "esmark" and view all results Filter by any size except 4" x 9" Choose another s ...

Hi guys, I have started to encounter very often an error related to index. it's temporary but it's annoying and affects the trust of our customers: Is this related to some missconfiguration on my end? It happens in PIM when I try to open a Qu ...

Is it possible to get the parts lits of a product through the web api? If yes, what endpoint, and how? I cant find it anywhere. ...

Hi guys, Is there any way I can identify the source of traffic for abandoned carts? I have to create a report for one of our customers. I can handle SQL queries, I just need a point in the right direction. How I can connect the dots. Thank you, Adria ...

Dear All, Could you please advise if there is a way to change the product group page URL with most friendly URL like Product Group Name on the frontend instead of groupID? eg. /labels?GroupID=GROUP121 Best Regards, Nyein ...