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Shopping Cart clears randomly
Nuno, Mario and I have been working on this for months and have not been able to figure it out. The customer reports that shopping carts sometimes get randomly cleared. We have not been able to repro it consistently. We met with the customer to try t ...
Sean Meade
10/06/2024 23:17:50
Last post: 11/06/2024 17:07:05
Discount Calculations Incorrect
While testing product discounts on a 9.16.6 site we discovered an issue with Discount calculations. Wew set up a very basic 20% Discount and applied it to a Product Group. When adding items from that group at multiple quantities to the cart the disco ...
George Jaros
06/05/2024 16:49:52
Last post: 11/06/2024 11:12:13
OrderViewModel seems to cache order badly when placed
Hi, We found a bug in the OrderViewModel when an order is initially placed. This is caused by Dynamicweb (9.16 and 9.17.5), but easily reproduced in Swift. Repro Steps Login Place an Order Go straight to Order Details You get an error for a null refe ...
Nuno Aguiar
24/05/2024 13:00:11
Last post: 04/06/2024 14:03:35
Product ID not in URL when using new URL provider
Hi We are using the new URL provider to avoid -1 in the URL's, since the customer has two groups with the same name in different websites but this doesn't display Product ID's, which was another request from the customer. Here's a scr ...
Fabio Monte
21/05/2024 17:56:21
Last post: 30/05/2024 18:46:55
The price of the order does Not validate with the sum of the orderlines.
Hey guys, We're working on a website with 9.17.5 which uses Live Integration. Suddenly we encountered this error message in the last step of the checkout . "The price of the order does Not validate with the sum of the orderlines." This ...
Alexandru Aliu
23/05/2024 13:06:59
Last post: 27/05/2024 11:09:45
Webapi Meta URL field
Hi, We've noticed that the Meta URL field is not available in the ProductViewModel/webapi. Is that by design? The question came up with a 3rd party team consuming the webapi and trying to point to the DW site Some products have meta URL, so they ...
Nuno Aguiar
22/05/2024 20:15:38
Last post: 23/05/2024 17:03:56
Accessing Custom OrderLine FIelds via the version 9 API
Hello. We have some custom orderline fields we wish to manipulate inside a LineAddedNotification, but I cannot find in documentation where we can manipulate fields which arent exposed by the Ecommerce OrderLine class. I tried GetOrderLineFieldValue() ...
Stephen Anthony Jackson
23/05/2024 06:24:48
Last post: 23/05/2024 07:23:45
Domain settings / language on sub domain
Hi community! I have a question regards different language on same domain, but different sub domain. Like: domain.com = english domain.com/no = norwegian domain.com/se = swedish and so on. You can see my url-settings in customized URLs section below. ...
Simen Mindrebøe
16/05/2024 09:59:40
Last post: 22/05/2024 13:47:18
Use email subscription in checkout
Hi, When I enable 'Use email subscription' at checkout, nothing appears on the frontend. I would like a newsletter subscribe checkbox to appear in the checkout for logged in users. Is this not the correct setting or does something else need t ...
Caro De Weze
08/05/2024 08:55:47
Last post: 22/05/2024 11:42:49
Show Parent products and Variants in search results
Hi Guys, I have a situation where I need to display in search results Parent products (that don't have variants) and individual variantas (without displaying the parent product as well). I am not sure how should I set up this condition. In the end, w ...
Adrian Ursu
15/11/2017 16:58:54
Last post: 22/05/2024 08:26:09
Free shipping calculation with reverse VAT enabled
Hi, We configured a free shipping threshold at 150,- but we see some differences when the reverse charge VAT checkbox has been set on a user. In the Fee Settings of the shipping method we set 'Default fee' to 7,- and 'No fee for purchases ...
John Broers
14/05/2024 16:38:03
Last post: 17/05/2024 06:46:24
Reverse charge VAT on custom amount discount
Hi, We're using the Reverse charge for VAT option to not charge certain users for VAT. But when we are setting a custom amount discount on the cart the VAT is showing a negative number. It looks like there is VAT calculated on this discount while ...
John Broers
08/05/2024 12:39:44
Last post: 14/05/2024 11:22:50
Checkout to quote email notification breaks receipt context
Hi, We notice this on Swift but seems a DW issue. Using shopping cart to checkout to quote, if we set notifications to use a page for the email, the receipt context is lost and template return an exception - https://www.screencast.com/t/Lnu72hWo BR M ...
Mario Santos
01/02/2024 17:21:00
Last post: 14/05/2024 11:05:51
Generating Ecom product urls for redirects when moving to DW
Hi, Our customer is moving from another system to DW. The product url structure changes, so for SEO we need to set the correct redirects. I want a file with 'column 1 ProductID' and 'column 2 ProductUrl' (so I can cross reference it w ...
Davy Capiau
13/05/2024 12:00:32
Last post: 14/05/2024 09:44:47
Inc and Ex VAT amounts showing the same
I am having difficultly with the orderdetails template in the swift customer experience center Its showing the same total value with and without VAT I have checked the numbers in the ecomorders table and they are def different for with and without va ...
Stephen Anthony Jackson
08/05/2024 18:50:05
Last post: 13/05/2024 16:57:05
Use previous order as template for new
Hi. One of our customers wishes to use previous orders, and simply "order again" the same in a new order. I know that "Recurring Orders" exist, but thats a slightly different use-case. Does DynWeb support "re-ordering" o ...
Stephen Anthony Jackson
22/02/2024 13:44:08
Last post: 13/05/2024 16:45:36
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Use a session variable as customer number for order list in customer center app
Hello. In the customer center app (my orders), you can choose to base list based on user id or customer number. We wish to base it on a customer number retrieved from a session object, which contains a group customer number we have set with ExtraNetL ...
Stephen Anthony Jackson
07/05/2024 13:42:27
Last post: 08/05/2024 09:18:51
Apply different VAT based on Customer Billing country
Hi guys, I have a situation with a solution that is integrated with NAV. 95% of the customers are from Romania and they should see the prices without VAT and in the cart we have to display the total VAT and the total order value. This part works pret ...
Adrian Ursu
07/02/2022 17:35:23
Last post: 29/04/2024 13:44:07
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Issue switching languages in Swift
Hi guys, We are experiencing some issues switching languages using Swift. It is indeed an older version of Swift but I am trying to figure out the expected behavior. We have noticed a cookie Ecom.SelectedLangID.Frontend that is not being set before t ...
Adrian Ursu
25/04/2024 08:47:10
Last post: 26/04/2024 10:15:15
Stop recurring order if product is inactive
Is there a way to stop a recurring order from being created and sent to ERP when a product has been set as inactive after the recurring order was created? I have tried creating a custom task that would skip the order if a product is inactive (code is ...
Bjørn Ingebrigtsen
19/04/2024 13:07:11
Last post: 24/04/2024 13:46:47