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User Smart Searches
Is there a limit where the number of results are not shown beside the Smart Search? We have multiple smart searches setup. One of them returns 14545 but it is not shown beside the smart search so it appears that 0 results were found. You have to actu ...
Terri Donahue
30/11/2016 17:47:31
Last post: 01/12/2016 08:07:01
Refunding Gift Cards
Hi there, Is there a way to refund a gift cart? We have a custoimer who canceled an order in their ERP and now I need to refund the amount that was taken off the credit card. Should I delete rows from the EcomGiftCardTransaction table that match the ...
Imar Spaanjaars
29/11/2016 17:03:11
Last post: 30/11/2016 09:40:58
Free shipping if you use a voucher
Hi, In this shop you have to buy for DKK 395 to get free shipping, but is you buy for DKK 1000 and use a voucher with the value of DKK 1000 you have to pay for shipping. Is it possible to make a rule and avoid this without customcode? ...
Kim Søjborg Pedersen
29/11/2016 13:56:40
Last post: 30/11/2016 09:35:48
Limit facets/filters to definitions available for the current ProductGroup
Hi Guys, I have a new problem and this time is valid for both Old Index and New index. I have a few ProductGroups that have separate ProductCategoryFields defined. Some products are assigned to multiple ProductGroups, therefore inheriting all Prodict ...
Adrian Ursu
28/11/2016 12:24:25
Last post: 28/11/2016 17:13:32
Compare products
Hi As I understand, the product compare functionality in dw works as follows: If a query string on a productpage contains "?compare=" followed by a comma separated string of product ids the compare template is used. After upgrading to dw9 the address ...
Thomas Schroll
24/11/2016 14:50:29
Last post: 10/01/2017 01:42:14
Address Validation during checkout
Hi Guys, Is there any way to decide if I want to use Address Validation (Smarty Street, Avalara or any other method) by a setting on the Cart module (assuming I have multiple checkout flows on the same solution) or some setting on the user or directl ...
Adrian Ursu
21/11/2016 16:23:55
Last post: 24/11/2016 13:42:01
Add a Payment step in the checkout process without converting the cart to order
Hi Guys, I am trying to setup a checkout process allowing for a Payment step without converting the cart to order. I am using Ebiz Charge (not sure if it's relevant) and right now, the Payment step is actually in the Checkout step, meaning the cart h ...
Adrian Ursu
21/11/2016 10:58:58
Last post: 21/11/2016 14:48:41
Add to cart even though stock level = 0
Hi Does anyone know what to do when you cannot add a product to cart with stock level 0? We are building a new solution for a customer and on the their old 8.3.0.4 site this was possible. ...
Bjarne Rosendal
14/11/2016 15:14:25
Last post: 15/11/2016 10:26:34
Cybersource embedded mode
Hi, We are using the Window Mode set to "Embedded" on Cybersource payment method. When using a new card (saving it or not at DW) it's works fine, but when we try to pay with a saved card we are always redirected to Cybersource. Is this the correct be ...
Mario Santos
03/11/2016 17:02:39
Last post: 17/11/2016 02:33:02
productlist sort by sorting
Hi Is it not possible to show a productlist in front end sorted by sorting? We have a costumer who would like to be able to decide the order/sorting of the products shown i productlist. The most obvious way for me would be to set the product catalogu ...
Hans Ravnsfjall
02/11/2016 03:19:12
Last post: 02/11/2016 09:28:14
Download order as CSV/Excel
Hi Guys, Is there any way to download an order from Customer center as CSV or Excel? Thanks, Adrian ...
Adrian Ursu
01/11/2016 15:47:38
Last post: 07/11/2016 17:31:15
Not enough space to display "Override default parameters" and "Sort By"
Hi there, We have an index repository with lots of filters and sort options. When I add a product catalog to the page, the areas for Override and Sort By overlap. See attached. Is that a bug or am I missing somethign obvious? I tested this on 8.9.0.2 ...
Imar Spaanjaars
01/11/2016 11:17:43
Last post: 06/12/2016 10:41:21
Using the SortBy querystring on a product category field
Hi is it possible to use the sortby querysting on a category field? I can not get it to work but maybe I am doing something wrong... I'm using repositories ...
Kim Søjborg Pedersen
01/11/2016 10:11:39
Last post: 01/11/2016 10:21:06
Assortments
Hi everyone, We have these product groups: GROUPA GROUPB GROUPC And we have created an assortments where only logged in users have access to these groups and it works fine. but we also have GROUPD which is not related to any assorments but the produc ...
Umar Farooq
26/10/2016 11:37:08
Last post: 28/10/2016 13:57:47
Multiple email address on order not triggered
Hi, Is Ecom supposed to handle multiple email addresses on the same field? Ex: OrderCustomerEmail or OrderDeliveryEmail? I noticed that using Order flow State emails, this is possible, but only for the Billing address email (OrderCustomerEmail), and ...
Nuno Aguiar
24/10/2016 13:46:49
Last post: 25/10/2016 14:07:43
Recurring Order at checkout
Hi, During the checkout process we're able to set a order to be a recurring order. I've set the recurring options (interval, interval unit, end date, etc...) and updated the cart, checking the database and the order was set as a recurring order succe ...
Mario Santos
19/10/2016 13:11:44
Last post: 12/01/2017 14:06:19
Product link tag with Customized URLs
Hi, I was under the impression that the Ecom:Product.Link tag would be built considering the customized URL settings, meaning, if we had selected "Ecommerce group path (GroupID)", the tag would have "&GroupID=GROUP1" added automatically. Am I wro ...
Nuno Aguiar
18/10/2016 18:59:30
Last post: 25/10/2016 14:16:15
I need Product ID and Product Number should be the same
I have a products catalog uploaded using Data Integration module where all products have the same ID and Number. Sometimes my customer should add manually new products, but adding manually a new product the Product ID and the product Number are not t ...
Giuseppina Giunta
18/10/2016 18:41:31
Last post: 19/10/2016 09:38:20
Different receiptpages and receiptmails, based on type of product sold
Hi We have a client who sells 3 different types of products. And depnding on what type of product a costumer orders, our client wants a solution where a message on the receipt page and in the receipt order, is depended on the product. So product a = ...
Hans Ravnsfjall
18/10/2016 12:22:46
Last post: 25/10/2016 14:10:25
Not including part list items in carts
Is there a setting to not include Parts Lists items in an order? We use parts lists on some projects for read-only info. It's useful info but we don't want them to be added to the cart. We just want the parent part. I'm hoping that's an easy configur ...
Scott Forsyth
12/10/2016 19:00:24
Last post: 13/10/2016 02:39:38