On the canadian site when you search we have a multisearch which searches Products, Supportmaterials, news &events content. On the Supportmaterials tab we lose custom fields when searched. If you remove the "?q=vetoryl" part, you get "Login to download" as you should.
On the US site it works as intended though: http://www.dechra-us.com/search/multi-search?q=vetoryl We use 4 eCom modules on the same page to display result count when not logged in. See the .SE to get a feel on how it works: http://www.dechra.se/search/sok-1?q=vetoryl
The settings/modules are all copied from the same master, where the product mapping on the module has been changed on each site. We can not see why it behaves differently on the canadian site. We thought it might have been the dual language part - though we have dechra.be where we dont see the same issue.
Product index is updated.
Any ideas to why they disappear the moment "?q=" is used?