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Forum » Ecommerce - Standard features
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Facet values that does not exists
Hi, I have a strange problem with facet values. Values that exists in the FaceOptions loop but not in the database. The facet is based on a product category field, with fieldId "Bredd", that is setup as a reference field. When I loop throug ...
Aki Ruuskanen
17/03/2023 14:20:47
Last post: 24/03/2023 09:52:13
Customer experience center not cancelling recurring orders
Hi there, Is the Customer Experience Center supposed to be compatible with the Customer Center and is it able to replace it? One area where I run into differences is with recurring orders. I can display these orders just fine using the Customer Exper ...
Imar Spaanjaars
20/09/2022 15:24:21
Last post: 23/03/2023 16:10:12
Canonical link for Groups in Rapido based solutions
Hi guys, I know this is a very hot topic with a lot of flavors. I have a new issue s and I have no idea how to solve it. I have a solution running on DW 9.13.8 and a Customized Rapido implementation. The problem I have is the canonical link for Group ...
Adrian Ursu
22/03/2023 12:08:13
Last post: 22/03/2023 17:53:40
Refund for mobile pay does not work - how do you handle it?
Hi we have a webshop that runs QuickPay as payment gateway. We capture and refund all orders in Dynamicweb, as we want to use the numbers from Dynamicweb for the accounting. But it is not possible to refund mobile pay transactions for Dynamicweb, and ...
Hans Ravnsfjall
22/03/2023 13:38:20
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Change quote state with URL paramter
Hi guys, Is it possible to change the Quote status using a URL parameter? I am talking about front-end. Thank you, Adrian ...
Adrian Ursu
13/03/2023 16:30:56
Last post: 21/03/2023 14:10:49
Recently viewed products list is not populated
Hello I am trying to make a list of recently viewed products, but the collection is not populated. What do I have to do to activate it? (v 9.12.0.0) I use the code below: var youHaveSeenTheseProductsList = new Dynamicweb.Ecommerce.Specialized.Related ...
Fredrik
17/03/2023 10:09:30
Last post: 20/03/2023 13:30:34
Order drafts update line qty not working when out of stock
Hi there, We are facing an issue with order drafts and changing orderline qty for products with no stock. Never out of stock is checked on both product and unit, but the qty is not updated - https://www.screencast.com/t/MLTOeu9ach. We can add more it ...
Mario Santos
15/03/2023 11:57:46
Last post: 15/03/2023 18:29:20
AltaPay subscriptions not capturing
Hi there, I have a subscription that uses AltaPay as the payment gateway. We've configured the gateway to subscribe and capture: However, it seems that it's only reserving when making the subscription order. In StartCheckout I see this: strin ...
Imar Spaanjaars
07/02/2023 22:55:04
Last post: 15/03/2023 15:59:41
Error in ecom dashboard
Hi, I've just setup a new Dynamicweb solution from Nuget, based on DW 9.15.3. Whenever I try to navigate to the Ecom-module in the administration, I get an error from the dashboard, related to the OrderSumWidget (see attached error). There are no ...
Kurt Moskjær Andersen
14/03/2023 14:31:52
Last post: 14/03/2023 15:32:49
Adding products to cart with stock < 1
Hi. I'm having problems when adding products to cart when stock is less than 1, even though the "never out of stock" field is checked. The cart app is giving no indications of errors. The product simply doesn't get added. Could ther ...
Ólafur Einar Þorbergsson
10/03/2023 16:28:34
Last post: 14/03/2023 10:43:31
Stock displayed as 0 in backend product catalog
Hello, I have a client running on DW 9.12.10 reporting that products display 0 stock in the product catalog on the backend and I'm having trouble figuring out why so I'm hoping someone here can advise. The client is not using product variants ...
Gunnar Örn Baldursson
08/03/2023 16:18:14
Last post: 09/03/2023 10:40:48
Bambora in Europe?
Hi, Are there any plans to support Bamora in european countries? Regards / Aki ...
Aki Ruuskanen
14/04/2022 10:30:04
Last post: 09/03/2023 09:32:48
Assortments and performance
Hi guys, I have a few solutions where Assortments are used heavily. We have a lot of updates for products and users and they also have an impact on Assortments. That's why, even if we can manage to run partial updates on users and products, we al ...
Adrian Ursu
25/03/2022 16:31:42
Last post: 09/03/2023 00:19:24
Tax lines getting dropped cause checkout error
Hi there, We started to investigate this on Avalara tax provider but the issue seems to be on the platform side and not related to any specific provider(s). I tested using 2 flat rate tax providers to mimic the duplicate lines, as you can see in scre ...
Mario Santos
24/02/2023 13:09:07
Last post: 08/03/2023 10:23:00
Quote Flow not saving
Hi all, I cannot save the State Rules for a quote flow. I check the options, and when I save and came back, it appears as not checked. Also confirmed in the DB, that it's not saving. I'm using version 9.12.0.0. ...
David Miguel Luis dos Santos
03/03/2023 13:44:26
Last post: 06/03/2023 02:12:06
Back-in-Stock notifications - Doc is missing
Hello, The template example used on doc https://doc.dynamicweb.com/documentation-9/marketing/other/back-in-stock-notifications is broken and using tag Ecom:Product.NotificationRegistered that don't exist recording to https://doc.dynamicweb.com/templa ...
Kim Søjborg Pedersen
17/06/2019 17:26:48
Last post: 02/03/2023 08:44:03
Using DW gift cards on point of sale (phyical store)
Hi what is the right and best way to allow costumers to use Dynamicweb Gift Cards in POS? Can you capture a giftcard in backend in Dynamicweb, even tough the sale itself is in the physical store? /Hans ...
Hans Ravnsfjall
01/03/2023 11:57:12
Last post: 01/03/2023 16:16:41
Variant Option name as option in field display group
Hi, We have a customer that wants to create a Field display group (for frontend purposes) to render a variant option (i.e. Size) as part of it. Is there a way to configure that? Best Regards, Nuno Aguiar ...
Nuno Aguiar
02/02/2023 19:08:40
Last post: 01/03/2023 10:54:20
Two factor authentication for front-end
Hi guys, Has anybody implemented two-factor authentication for login in the front end? I could use some guidance :) Thank you, Adrian ...
Adrian Ursu
31/01/2023 15:23:59
Last post: 01/03/2023 10:52:26
Sorting Favorite lists renders error
Hi guys, I have a solution running on 9.13.7. After the upgrade, we are seeing an error when sorting the products inside a favorite list: Designs/Rapido/Json/eCom/CustomerCenter/SaveSortingEndpoint.cshtml" System.InvalidOperationException: Dynam ...
Adrian Ursu
27/02/2023 15:03:03
Last post: 01/03/2023 09:03:51