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Forum » Ecommerce - Standard features
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Scheduled task index build not triggered at correct time
We have tried to setup a scheduled task to run a full product index build every night at 03.00. The task is never triggered at that time, but instead run at random in day time between 13.00 and 15.00. Have anyone seen this before? We are running on A ...
Martin Grønbekk Moen
05/12/2018 11:47:40
Last post: 18/12/2018 13:55:14
Stock update does not take unit into account.
Hi, We have an upcomming site with 2 stocklocations and 2 units, when the customer adds a product to the cart he selects what unit he want to buy. What stocklocation to use is defined on the customer (standard). It all works until you make a few orde ...
Simon Nordahl
05/12/2018 10:32:25
Last post: 18/12/2018 13:27:01
Display giftcards and discount correct in frontend
Hi DW. We are having some issues displaying both Giftcard and Discounts in the cart, reciept and order confirmation emails. Do you guys have any logic to show both? ...
Mikkel Belchuke
13/12/2018 16:53:50
Last post: 18/12/2018 08:59:56
Rounding PayPal Issue
The price send to AX can be with 2 or 3 decimal places and there is no issue since both the system are the same. The only issue is at the PayPal because the amount is different. Will the system still calculate for more than 2 decimal place if we setu ...
Khaing May Thaw
18/12/2018 03:43:35
Last post: 18/12/2018 08:57:10
Paying with loyalty points
Hi guys, I have this solution where I have activated Loyalty points rewards. Everything is fine when earning loyalty points but I have no idea how to allow the customer to use points in the checkout. I am using Rapido 3.0 and DW9.5 Just to be clear,  ...
Adrian Ursu
17/12/2018 13:41:23
Last post: 17/12/2018 14:54:46
Cart not empty when order is complete
Hi, we are experiencing some issues regarding converting shopping carts from cart context status to order when order is completed. We are using a notificationsubscriber on checkoutdone to get an ordernumber from NAV and we recieve the NAV ordernumber ...
Søren Bremholm Jakobsen
17/12/2018 11:34:41
Last post: 17/12/2018 14:19:24
Discount for B2C users and Anonymous
Hi guys, I have a project based on Rapido 3.0 and DW 9.5. Solution is connected to NAV and we are reading live pricing from NAV for B2B users. B2B users are users with a customer number. B2C users are anonymous and users withour customer number. We h ...
Adrian Ursu
16/12/2018 14:52:14
Last post: 17/12/2018 11:57:01
Query configuration for products with variants
Hi guys, I have a situation that made me scratch my head for a solution but I could not find one. I am not sure if it the way I have configured the index/query or it is how the current querying of the index works. I have a lot opf products with varia ...
Adrian Ursu
13/12/2018 22:57:54
Last post: 14/12/2018 15:11:55
Getting discounts on product does not seem to work when using API
Hello, We are trying to retrieve the discounted price of a product using the API in our backend code, but get no discount, whatever method we use. The loopitem in the template works fine though. Methods we tried on our retrieved product variable: pro ...
Hans Kloppenborg
13/12/2018 16:48:10
Last post: 14/12/2018 14:18:20
Email Marketing scheduled task
We have a solution that the Email Marketing Scheduler doesn't work. This is running version Dw 9.5.5. The following error is returned: System.MissingMethodException: Method 'Dynamicweb.EmailMarketing.EmailScheduleHandler.Execute' not found.<br/> ...
Terri Donahue
04/12/2018 20:46:00
Last post: 13/12/2018 16:52:44
List of vouchers or discount codes assign to user/customer
Hi guys, What would be the best way to retrieve a list of Voucher codes or discount codes that a specific customer can use? i am guessing based on the discount (or voucher code) being assigned to all users/customers or assigned specifically to this u ...
Adrian Ursu
08/12/2018 13:39:35
Last post: 13/12/2018 15:23:18
Not able save or save and close after edit variant
Hi I am not sure whether this is a bug or just this record having problem. refer to the video. I am not able to save or save and close after edit the variant. Looking forward to hear from ...
Tan Pang Lin
28/11/2018 15:54:26
Last post: 13/12/2018 14:54:26
Part List as a Variant
Hi We have this scenario and would like to get an advise as I noted I cannot select part list as a variant. Product is sofa with variant color, material such as Fabric or leather and seater Sofa can be sold as individual (though it is odd but it does ...
Tan Pang Lin
29/11/2018 10:21:51
Last post: 13/12/2018 14:52:37
Underscores in metaurl
Hi Guys, We have a ecom solution where the urls for products are defined by the MetaUrl field. For example "example_product" in the metaurl field would result in the following url: This was working fine when ...
Jesse Bakker
29/11/2018 11:24:47
Last post: 13/12/2018 14:49:43
Implementing both horizontal and vertical facets
Hi, Our customer would like to implement both horizontal and vertical facets. If this is possible, what is the best way of implementing this? Best Regards, Afi ...
30/11/2018 07:53:55
Last post: 13/12/2018 14:25:41
Using Variants vs Combined Products
Hi, When creating variants, I am aware that there is a difference between using the Variants feature for manual insertion versus using Combined Products. For the first one, only the main product is shown in the product list page. The latter however,  ...
30/11/2018 10:12:00
Last post: 13/12/2018 14:24:15
Product offer without product number
Hi, I’ve a discount setup to offer a product when x number of products are in the cart. It works fine but the discount order line contains the product to offer but it does not fill the product number in the order line. Is this in purpose or should I  ...
Rui Silva
03/12/2018 13:05:24
Last post: 13/12/2018 14:22:05
In stock facet for products with and without variants
Hi guys, I have a project based on Rapido 3.0 and DW 9.5. The customer is asking for a filtering facet based on the stock status. The catalog has both products with variants and without variants. If I base my facet on the Stock property, it only appl ...
Adrian Ursu
12/12/2018 16:13:28
Last post: 12/12/2018 16:24:24
Ecom product list template - problem when using TemplateTags
Hi, I've got a problem with an ecom productlist template, where I want to use TemplateTags() on the product. Without TemplateTags everything is rendered just fine - but with TemplateTags it's as if there are no products. My template is pretty simple: ...
René Poulsen
06/12/2018 13:41:17
Last post: 12/12/2018 15:09:55
Currency not changed
Hi I had changed the currency in website setting>ecommerce to SGD. but upon refresh, it still show Eur. Any idea which steps I missed out? Thanks Pang Lin ...
Tan Pang Lin
08/11/2018 17:03:43
Last post: 11/12/2018 15:08:06