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Changing Decimal format in Culture
HI, I am having trouble on how to change the decimal format in a Language Layer site. I want it to be with point (.) but not comma (,) but I dont see where to change it. I dont want to change the cuture setting(Regional settings) of the site for it.  ...
Arker Soe
17/02/2023 05:46:36
Last post: 20/02/2023 10:48:26
Click on main menu
Hi, A click on the Ecom main menu (eg. Products) redirects to the Home page, instead of redirecting to the Products page. That is, the submenus are displayed and correctly redirect to show the product groups, but a click on the main menu redirects to ...
Tomas Gomez
16/02/2023 12:21:00
Last post: 17/02/2023 11:35:48
External Auth Shortcut on Sign in Page Not Working with Relative Path
On 9.14.5, using an External Authentication provider, adding a Sign in page Shortcut (so we can auto-redirect to the authentication provider). The redirect works properly when the Shortcut field contains the FULL URL, e.g. https://[domain]/Admin/Publ ...
Lora Vigil
15/02/2023 19:00:20
Last post: 20/02/2023 19:24:00
ItemPublisher output ParagraphID
Hi guys, I have a situation where I need to create some Anchors. I have managed to adjust the template to include the ParagraphID in the ID of the div and now I need to create a list of anchors. In my setup, I am using the Swift_SectionHeader Itemtyp ...
Adrian Ursu
08/02/2023 17:06:46
Last post: 10/02/2023 13:34:45
Cant sort on datetime field in query
Hi, I have build an custom index which has a column that is "System.DateTime". In my custom Indexbuilder class i set the value for that property like this beacuase it need to be a string in the "IndexDocument" class: And in my Que ...
Andreas Pettersson
26/01/2023 10:35:34
Last post: 07/03/2023 20:46:54
Paragraphs in Visual Editor columns disappear during editing of page
Hello. We have a custom DW solution where our customer is heavily relient on the Visual Editor feature. They have been experiencing paragraphs in Visual Editor columns disappearing during the editing of a page. I've tried to recreate the problem  ...
Jóhannes Þorkell Tómasson
25/01/2023 17:17:52
Last post: 30/01/2023 11:32:07
Consents vs User Custom fields
Hi, I wanted to pick some brains regarding Consents vs User custom fields. In the US market the Consents tracebility is not as detailed as is Europe, however we want to make sure we pick the best tool. The goal is to have a list of Email Marketing &q ...
Nuno Aguiar
19/01/2023 15:19:03
Last post: 01/03/2023 11:04:39
Weighted search module - doesn't update preview text in search
Hi, We have a solution where content is searched with the old Search weighted module. They have edited the text on a paragraph, but now it's not updated at the preview on search results. Are there some issues on that, which can be fixed with some ...
Marie Louise Veigert
18/01/2023 11:30:37
Last post: 01/03/2023 09:26:22
Logout frontend vs backend
Hi, I seem to remember that a few months ago we started to be able to log out of the frontend without being kicked out of the backend. Am I remembering that wrong? If that was possible, we seem to have lost that ability again. Best Regards, Nuno Agui ...
Nuno Aguiar
09/01/2023 16:50:08
Last post: 18/01/2023 15:16:01
Trying to download files from secure folder returns 403 (DW 9.12.9)
I have taken the following steps 1. Selected the 'Extranet secure folder' in the settings (/Files/Secure) 2. Set the Read permission for the selected folder to Deny for the IUSR on the server However, when logged in to the frontend, files sti ...
Roald Haahr
05/01/2023 10:55:28
Last post: 11/01/2023 01:31:00
User smart searches causing errors
Hi there, I have noticed that on all Swift installations the task "Calculate users smart search results" always errors. I think this has to do with how the segments are set up as I see errors like this in the logs: 2022-12-21 08:41:09.152:  ...
Imar Spaanjaars
21/12/2022 08:46:55
Last post: 11/01/2023 11:50:48
Marketing Newsletter sent as noreply@dynamicweb.dk
Hi guys, We have upgraded one of our solutions to 9.14.5. After the upgrade, we have encountered some errors when trying to send out newsletters. The admin reports that the configuration of the newsletters has not changed after the upgrade but for so ...
Adrian Ursu
20/12/2022 09:49:57
Last post: 20/12/2022 09:56:42
Error when exporting users after upgrade
Hi guys, I have upgraded a solution to the latest version (9.14.5). One of the issues we see is that exporting users from the users section (right-click on the group and hit Export users) does not work anymore. I get an alert: This worked without any ...
Adrian Ursu
14/12/2022 17:20:35
Last post: 10/01/2023 14:03:52
Tracking tables indexes sql exception
Hi there, We have a customer that is getting lots of errors in Event Viewer related to TrackingSession tables. This customer uses load balancer with two nodes. The table has a null/exists check but the index does not - should the index be included in ...
Mario Santos
14/12/2022 12:05:18
Last post: 05/01/2023 15:24:05
Get image orginal size with GetImage.ashx?
Hi! How do I get an image with it's orginal size from BackOfiice with GetImage.ashx? Url to get an uploaded image in BackOffice works if the width and height are specified like: hostname/Admin/Public/GetImage.ashx?width=180&height=180&ima ...
Johan Lang
24/11/2022 15:40:35
Last post: 30/11/2022 02:20:45
Can i disable image compression?
Hi Dw, I was wondering if there is a way to turn down or disable the image compression that DW applies to the images? I can only find the image handler which is a tool for creating images if I understand correctly. But is there a setting where I can  ...
Martin Ottesen
18/11/2022 13:30:10
Last post: 01/12/2022 09:17:07
Index build fails
Hi We have a solution with more than 600.000 products. When one product index is being build the build process fails with this error: 2022-11-15 14:10:00.944: Running. ThreadID: 57 2022-11-15 14:10:00.944: BuildIndex failed.. System.Exception: Build  ...
Lars Larsen
15/11/2022 14:27:01
Last post: 16/11/2022 10:27:10
Recommended password strength
Under Monitoring | Health | Security settings I see this recommendation: Is that good advice? Wouldn't it make more sense to recommend *at least* medium? Or is there a reason why we shouldn't use high? Imar ...
Imar Spaanjaars
09/11/2022 11:43:02
Last post: 10/11/2022 16:08:57
Custom font, pdf=true
Hi, I have some problems with custom fonts with "pdf=true". The preview show correct font, so there is no problems there, but when rendering the PDF, it renders it with "Times...". Preview on out stagingsite : http://nevotex.stage ...
Aki Ruuskanen
02/11/2022 11:33:54
Last post: 02/11/2022 13:58:54
Default behavior when accessing a restricted page as anonymous user
Hi guys, I have a situation with a project running on DW 9.12.10 with Swift. In some situations, if a user is logged in and on a restricted page (like order history) if the user is logged out for some reason, and tries to access the page again, we ge ...
Adrian Ursu
01/11/2022 09:25:09
Last post: 07/11/2022 15:20:31