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DataManagement Publishing download with "Do not track 'connection=close' issue
Hi, We ran into a problem with a customer that has tracking enabled (settings attached). We need to have Do not track 'connection=close' header unchecked to gather proper tracking data, this being a site with SSL, per the documentation. So fa ...
Nuno Aguiar
07/02/2023 08:39:41
No replies yet
Permissions and visual editor
Permissions and visual editor Hi dynamicweb. I have a problem with the visual editor, when I set the permission – ” Anonymous users (frontend)” to ”none”. Then I can’t use the visual editor at all, even though I ex ...
Daniel Hollmann
14/01/2022 10:59:33
Last post: 07/02/2023 03:28:08
Restriction of login functionality to specific groups
Hi, Is it possible to restrict login functionality to specific groups in Dynamicweb? (9.14.4) I would like to have a setup where users from the US site cannot login to the EU site and similarly, the users from the EU site cannot login to the US site. ...
Nicolai Jessen
02/02/2023 14:30:42
Last post: 03/02/2023 11:20:52
Paragraphs in Visual Editor columns disappear during editing of page
Hello. We have a custom DW solution where our customer is heavily relient on the Visual Editor feature. They have been experiencing paragraphs in Visual Editor columns disappearing during the editing of a page. I've tried to recreate the problem  ...
Jóhannes Þorkell Tómasson
25/01/2023 17:17:52
Last post: 30/01/2023 11:32:07
Feature request - Copy paragraph with permissions
Hi, When copying a paragraph, it would be a nice feature, if you have the opportunity to include the existing permissions BR Thomas ...
Thomas Larsen
27/01/2023 09:20:15
No replies yet
Cant sort on datetime field in query
Hi, I have build an custom index which has a column that is "System.DateTime". In my custom Indexbuilder class i set the value for that property like this beacuase it need to be a string in the "IndexDocument" class: And in my Que ...
Andreas Pettersson
26/01/2023 10:35:34
No replies yet
NLB and Lucene indexes
Hello, We're running into issue with rebuilding indexes on a webfarm with shared disk and the 2nd node isn't picking up the index rebuild. Does the index get loaded into memory? I hadn't assumed that it did, but I've been able to conf ...
Scott Forsyth
19/01/2023 23:43:59
No replies yet
Consents vs User Custom fields
Hi, I wanted to pick some brains regarding Consents vs User custom fields. In the US market the Consents tracebility is not as detailed as is Europe, however we want to make sure we pick the best tool. The goal is to have a list of Email Marketing &q ...
Nuno Aguiar
19/01/2023 15:19:03
No replies yet
Logout frontend vs backend
Hi, I seem to remember that a few months ago we started to be able to log out of the frontend without being kicked out of the backend. Am I remembering that wrong? If that was possible, we seem to have lost that ability again. Best Regards, Nuno Agui ...
Nuno Aguiar
09/01/2023 16:50:08
Last post: 18/01/2023 15:16:01
Weighted search module - doesn't update preview text in search
Hi, We have a solution where content is searched with the old Search weighted module. They have edited the text on a paragraph, but now it's not updated at the preview on search results. Are there some issues on that, which can be fixed with some ...
Marie Louise Veigert
18/01/2023 11:30:37
No replies yet
Navigation settings not working correctly
Hi, I believe there's an issue with Navigation settings (although this is being detected in Swift). Consider Swift's Facets Paragraph/Column and the ability to enable Group Navigation. The label suggests Groups only, but the behavior is showi ...
Nuno Aguiar
23/05/2022 15:20:57
Last post: 17/01/2023 15:17:21
User smart searches causing errors
Hi there, I have noticed that on all Swift installations the task "Calculate users smart search results" always errors. I think this has to do with how the segments are set up as I see errors like this in the logs: 2022-12-21 08:41:09.152:  ...
Imar Spaanjaars
21/12/2022 08:46:55
Last post: 11/01/2023 11:50:48
Error when exporting users after upgrade
Hi guys, I have upgraded a solution to the latest version (9.14.5). One of the issues we see is that exporting users from the users section (right-click on the group and hit Export users) does not work anymore. I get an alert: This worked without any ...
Adrian Ursu
14/12/2022 17:20:35
Last post: 10/01/2023 14:03:52
Tracking tables indexes sql exception
Hi there, We have a customer that is getting lots of errors in Event Viewer related to TrackingSession tables. This customer uses load balancer with two nodes. The table has a null/exists check but the index does not - should the index be included in ...
Mario Santos
14/12/2022 12:05:18
Last post: 05/01/2023 15:24:05
Trying to download files from secure folder returns 403 (DW 9.12.9)
I have taken the following steps 1. Selected the 'Extranet secure folder' in the settings (/Files/Secure) 2. Set the Read permission for the selected folder to Deny for the IUSR on the server However, when logged in to the frontend, files sti ...
Roald Haahr
05/01/2023 10:55:28
Last post: 11/01/2023 01:31:00
Marketing Newsletter sent as
Hi guys, We have upgraded one of our solutions to 9.14.5. After the upgrade, we have encountered some errors when trying to send out newsletters. The admin reports that the configuration of the newsletters has not changed after the upgrade but for so ...
Adrian Ursu
20/12/2022 09:49:57
Last post: 20/12/2022 09:56:42
Sending emails using and STARTTLS
Hi guys, One of our customers is using for sending out email. Outlook does not support SSL by default and it requires STARTTLS instead. I don't have an option in the interface to select anything else apart from SSL and although the testing ...
Adrian Ursu
15/11/2020 14:43:43
Last post: 16/12/2022 17:39:22
Marketing emails in batch
How smart is the default Dynamicweb marketing email provider when it comes to batching the email queue. Lets say we have 30 000 recipients. And the mail gateway is not very happy if you send them all within a minute. Is it possible to set a batch siz ...
Martin Moen
14/12/2022 10:17:50
Last post: 14/12/2022 11:21:59
Can i disable image compression?
Hi Dw, I was wondering if there is a way to turn down or disable the image compression that DW applies to the images? I can only find the image handler which is a tool for creating images if I understand correctly. But is there a setting where I can  ...
Martin Ottesen
18/11/2022 13:30:10
Last post: 01/12/2022 09:17:07
Get image orginal size with GetImage.ashx?
Hi! How do I get an image with it's orginal size from BackOfiice with GetImage.ashx? Url to get an uploaded image in BackOffice works if the width and height are specified like: hostname/Admin/Public/GetImage.ashx?width=180&height=180&ima ...
Johan Lang
24/11/2022 15:40:35
Last post: 30/11/2022 02:20:45