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Automatically create user upon purchase
In a test site a client of mine has access to, a customer is automatically created when they purchase in the shop. I was set to the task of verifying this, but my test site has no buy option, so I cannot test it. I tried to search the documentation, ...
Siv Hansen
15/02/2019 09:45:38
Last post: 15/02/2019 10:39:22
Images sitemap
Hi guys, Some customers are asking for Images sitemap. I know this is debatable but I cannot avoid it for long. Is there any way I can implement this type of sitemap in Rapido 3.0 + DW 9.5? Thank you, Adrian ...
Adrian Ursu
15/01/2019 11:58:34
Last post: 09/02/2019 09:33:14
Impersonation, sorting of user list
My client wants to use the impersonation features in DW. However, they have hundreds of customers, and in the list of customers their sales reps can impersonate, it is displayed in an unsorted list. How do I sort the alphabetically? Kind regards, ...
Siv Hansen
07/02/2019 15:12:47
Last post: 07/02/2019 19:37:53
RMA how -to
in this page, https://doc.dynamicweb.com/documentation-9/ecommerce/orders/rma, the RMA is described. It says: RMAs can be created either manually or through the customer center app. To create RMAs manually: Locate the relevant order in your order lis ...
Siv Hansen
07/02/2019 11:25:10
Last post: 07/02/2019 19:28:41
Facet loop not showing dw 8.6.1.25
Hi Guys, Can I implement Facets in DW version 8.6.1.25? If yes, I have created repository and created Facets at backend but I can't see the FacetGroups loop in frontend, am i missing something? /Adeel ...
Adeel Nasir
17/10/2018 15:02:32
Last post: 06/02/2019 15:55:18
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OrderLineService.Create method not available
Hey! I'm trying to create new orderlines based on existing orderlines using the orderline service (essentialy copying orderlines but with new Id's). The OrderLineService.Create() method seems ideal for this, but it seems that I'm not able to use it. ...
Oscar Romin
04/02/2019 11:25:31
Last post: 04/02/2019 15:39:28
Facets with special characters
Hi guys, I know I have a duplicated name on a previous thread but I cannot find a better title. I have a Slovak website where some of the facets are rendered weird. The ProductCategory fields are rendered correctly (for example Pneumatické) but the V ...
Adrian Ursu
01/02/2019 15:48:57
Last post: 04/02/2019 12:58:48
Attachments in order confirmation
I found this, in the multi-step checkout process, https://www.screencast.com/t/XVUIeJWmA4PY, which indicates that one can attach for example a pdf when sending order confirmation to a customer. However, I'm not able to locate the correct location of ...
Siv Hansen
01/02/2019 14:53:25
Last post: 04/02/2019 08:25:44
List of vouchers or discount codes assign to user/customer
Hi guys, What would be the best way to retrieve a list of Voucher codes or discount codes that a specific customer can use? i am guessing based on the discount (or voucher code) being assigned to all users/customers or assigned specifically to this u ...
Adrian Ursu
08/12/2018 13:39:35
Last post: 25/01/2019 11:22:13
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Terms and conditon, breaks the user flow
When a customer is in order and payment mode, but would like to review the terms and condition, the shopping basket contains a link to those. However, this opens in the same window, so the user navigates away from the basket. This adds unneccesary fr ...
Siv Hansen
24/01/2019 10:14:03
Last post: 24/01/2019 14:13:18
Check-out process based on device
A customer of mine wants to have different check-out process based on device. They would like the ecom80, single page checkout on mobile and the ecom90 (multiple step checkout) on desktop. Is this possible? ...
Siv Hansen
24/01/2019 10:41:33
Last post: 24/01/2019 14:11:52
Scheduled task index build not triggered at correct time
We have tried to setup a scheduled task to run a full product index build every night at 03.00. The task is never triggered at that time, but instead run at random in day time between 13.00 and 15.00. Have anyone seen this before? We are running on A ...
Martin Grønbekk Moen
05/12/2018 11:47:40
Last post: 24/01/2019 11:56:27
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TaxProvider Logging
Hello, Within the logs, need to be able to see what data is being sent out to the Tax Provider (in this case, Avalara) and then see data in the response. (Just like it is done for Shipping Providers -- there is "Request" and "Response" logging.) Curr ...
Nancy Morano
18/01/2019 22:24:11
Last post: 21/01/2019 18:25:09
Ecom product list template - problem when using TemplateTags
Hi, I've got a problem with an ecom productlist template, where I want to use TemplateTags() on the product. Without TemplateTags everything is rendered just fine - but with TemplateTags it's as if there are no products. My template is pretty simple: ...
René Poulsen
06/12/2018 13:41:17
Last post: 21/01/2019 12:24:57
How NOT to process shipping methods
Hi, We have a project where we have almost 15 different shipping methods. We cannot exclude them by countries, and only 2 don't calculate any fees, all others are poiting to FedEx and UPS (providers), each with different settings. We only display up ...
Nuno Aguiar
11/01/2019 17:47:24
Last post: 21/01/2019 11:19:35
Edit product category - Product property
Hi When the checkbox "Product property" is set in a Product category, where do the fields apear?, or what do i need to do to make them showen in a product? eg. in Rapido there is at "Download" category, but I can't find where to add the content The c ...
Thomas Jensen
18/01/2019 13:45:12
Last post: 18/01/2019 13:58:38
Deletion of Related Products Bug
Hi, With reference to the link below, is there a bug when attempting to delete related products for a product? https://www.useloom.com/share/d971884e039649b38bed7f1509e55b1e Regards, Afi ...
Afi
14/01/2019 10:23:48
Last post: 18/01/2019 07:15:09
Delete product from cart
How can you delete a product from the cart just by product number, when yo udont have the ordreline. Example, we would like to add a remove button on the product page if the product already is in cart we want to be able to remove it. But we do not kn ...
Martin Grønbekk Moen
17/01/2019 09:26:27
Last post: 17/01/2019 10:50:59
Different values from backoffice and in tags
Hi we found an issue with the values begin rendered for the order for DW versions 9.5.5 and 9.4.17. Heres how the order looks in the back office: notice that the total is 81.94 and in the tags being rendered the total gets a wrong value: The differen ...
Rui Silva
21/11/2018 13:07:15
Last post: 16/01/2019 13:43:20