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DW9 features utilizing Statistics (StatV2)
In https://doc.dynamicweb.com/documentation-9/platform/platform-tools/tracking, it's stated that StatisticsV2 is deprecated but still used for 'certain features' in DW9. What are those features that it's still utilized for? Statistics ...
Melissa Borgmann
14/08/2025 20:46:37
Last post: 15/08/2025 10:57:16
Units of measurement (cm, kg, etc.) from standard fields not showing on product pages
Hi, I noticed that units of measurement like cm, kg are from the standard fields are not being displayed on product pages on the front-end. I've filled these in on the products, but only the values are shown: Product detail page: Is there a setti ...
Ferri Halfhide
06/08/2025 13:58:25
Last post: 07/08/2025 11:00:00
Google Analytics and tax
Hi there, In the Receipt template in Swift (v1 and v2) I see code like this: value: @GetDouble("Ecom:Order.Price.Price.Value").ToString("0.00", System.Globalization.CultureInfo.InvariantCulture), tax: @GetDouble("Ecom:Order.T ...
Imar Spaanjaars
02/07/2025 13:22:54
Last post: 08/07/2025 08:31:01
Identical title and header tag on product page
Hi, I've noticed that the <title> tag and the header of a product page (e.g. <h1>) always contain the same content, the product name. This duplication can negatively impact SEO. Would it be possible to differentiate the content betwee ...
Caro De Weze
02/07/2025 11:39:40
Last post: 02/07/2025 16:16:37
Unabel to change variant price
Hi, We are not able to change ProductPrice field on a variant (extended) field is not editable. ProductPrice configuration looks right. DynamicWeb version 9.16.2 Is there something else that might prevent editing? Also changing master product price i ...
Dawid Leśniak
25/06/2025 12:07:35
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Get Asset Categories for variants
Hi Guys, I have a project running on DW 9.14. One of the requests is to expose AssetCategories in the PIM feed for both main products and Variants. From what I see, no matter what I include in the fields, for Variants, I can only get the Image but no ...
Adrian Ursu
23/06/2025 09:44:05
Last post: 23/06/2025 10:05:48
Voucher List Email Sent Records
Hi All, After I sent emails regarding vouchers from the voucher list to the specific user group which has total 4 members in the group, only one voucher code appeared with status 'Sent' and the email address that the voucher code was recevied. But wh ...
Aye Nyein Myat
01/10/2019 06:22:45
Last post: 20/06/2025 12:32:05
Product field create permission in DW9
HI, In DW9 which permission regulates the creation of new product fields? All permissions seem set but the editing is blocked and I cannot see or add values for list box-type product fields. Or is there some sort of setting I'm missing? (Default ...
Davy Capiau
28/05/2025 13:57:12
Last post: 29/05/2025 07:17:16
404 - File or directory not found for a product page when added to a group (ecom category)
Hi, DW9 Issue: When products are added to a specific category, they show in the product list view. When you click on the products and go to their product page the error: "404 - File or directory not found." returns. Info: When you move the ...
Davy Capiau
09/05/2025 10:57:32
Last post: 22/05/2025 15:51:20
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Question about Family groups
Hello, Importing 3 products with productnumber and productid as 1922181, 1922190 and 2271109, Productnumber is key Now create a family with 1922181 as master Next time integration run, it creates 1922190 and 2271109 as two new products. using EcomPro ...
Kim Søjborg Pedersen
22/05/2025 10:51:47
Last post: 22/05/2025 14:46:58
Assortments disabled but honored
Hi guys, I have a solution running on DW 9.19.2. Historically we have used separate B2B and B2C assortments but we have disabled them a year ago. Today, all of a sudden, some products are not accessible anymore for B2B customers, the link returns 404 ...
Adrian Ursu
16/05/2025 15:23:49
Last post: 20/05/2025 06:40:19
E-commerce URL provider difference between language layers - /Products/ remains in url
Hi team, On the website product and product list pages urls contain /products/ in their path: Current situation: /en-gb/products/sanding/abrasives-by-machine/qcd-quick-change-sanding-disc-oe50mm-25p/36 Required situation:/en-gb/sanding/abrasives-by-m ...
Davy Capiau
14/05/2025 20:39:23
Last post: 15/05/2025 08:47:45
Davy Capiau
14/05/2025 16:47:39
Last post: 15/05/2025 00:16:45
No more 'clean' Product url - Technical product urls
Hi, DW9 + SWIFT Our product url structure changed suddenly to the 'technical versions': Before: /paint-preparation-application/mixing-cups/mcp-mixing-cups-200p/400 Now: products?GroupID=e1000105&ProductID=MCP0400&VariantID=VO72 Surpri ...
Davy Capiau
12/05/2025 17:54:50
Last post: 13/05/2025 07:30:02
BC Live Integration and OrderVoucherCode
Hello I came across some older discussions, such as this one https://doc.dynamicweb.com/forum/integration/integration/liveintegration-v1-nav-and-giftcards where it was stated that this functionality was not possible at the time. Is the information in ...
Andrejs Zavorotnijs
28/04/2025 17:29:30
Last post: 01/05/2025 11:19:21
CyberSource - certificate password
Hi there, We have been working with a customer that uses CyberSource regarding the P12 certificate. CyberSource prompts user to enter a certificate password when generating it. DW CyberSource checkout handler uses the MerchantId as the password for t ...
Mario Santos
11/03/2025 18:37:37
Last post: 25/04/2025 13:49:59
Native ‘Build eCommerce Assortment Items’ scheduled task add-in does not rebuild assortment
Hello, It appears the that native ‘Build eCommerce Assortment Items’ scheduled task add-in (Fig. 1) does not consistently achieve the same results as manual assortment rebuild action (Fig. 2). Please confirm if this is the expected behavi ...
Melissa Borgmann
16/04/2025 19:58:16
Last post: 22/04/2025 17:12:39
Live Integration and VAT calculation
Hello DW version 9.18.2 We're encountering an issue with incorrect rounding of VAT prices on orders. It's currently unclear whether the root cause lies in the Settings > Ecommerce > Advanced Configuration Settings or within the DW plugi ...
Andrejs Zavorotnijs
09/04/2025 11:10:50
Last post: 10/04/2025 14:08:39
URL in link changes when in PDF
*Edited english version: Hello! This is my first post here, so please feel free to correct me if I'm not following best practices in one way or another :) I'm working on a task for a client where we've set up PDF downloads through DW by u ...
Christian Valentin
03/04/2025 15:20:28
Last post: 08/04/2025 12:39:07
Product Category Field Options doesn't encode special characters
Hi, Running DW verison 9.17.6 We have made som new Options on Product Category Field of the type Radio button list. It was manually added in the list with names like the following: 1/4" 2,5" It ended up in the following error after the prod ...
Marie Louise Veigert
26/03/2025 08:48:25
Last post: 26/03/2025 09:06:49