Developer forum

Hi, I have a solution where the index shows there are 8674 products in the database. When I open the eCommerce tree, it shows a number of 21215 which is a bit confusing for the end users. How could this number be different from the total number of pr ...

Hi guys, I am sorry if I duplicate this question, I may have asked something similar a while ago but I cannot find the post anymore. I have a solution where the access is granted only based on the Azure B2C authentication. The Authentication works we ...

Hi Dynamicweb, Why do we quite often see this error in the EventViewer in Dynamicweb? The log-file includes 14353 rows containing "Error process prices" !!! Sometimes it appears twice within a few minutes. Best regards Niels Foldager ...

hi guys, After upgrading to 9.12.10 we have lost the ability to localize payment methods. Before, we had the option to set localized icons, now I cannot edit them anymore. They are greyed out. Is this a new feature? Is there a setting I am missing? T ...

Hi We have a website in 3 languages, and one of them i English. The currency for English is set to EURO. But when setting up shipping and limit for free shipping, we have to set put in limit amount in DKK The currency for the countries is also set to ...

We are seeing a problem when using the index: When we have a field of type String, and it contains values with a comma (in this case, it's numbers, so "1,2", "4,5"), and we are using a facet with type Checkbox, and a parameter ...

Hello all, We have some problem and we are looking for solution. For one of our DW we have 3 shops, these shops have a users which are common for all shops. Unfortunately it looks that my favorite list from customer center is not ready for such solut ...

We have a webshop with one webshop in three languages, and we use the same email templates for all three languages in the orderstate. But I can´t figure out how to translate the mail subject. Is that not possible? We don´t want to have th ...

Is it possible to delete the shipping fee from an order in backend? ...

Hi On a productpage, we show variants options. So if a sweater is available in blak or white, and size small, medium, large - we show this using the variants and options loop. However, if variants have been available earlier, but have been deactivate ...

Hi guys, I have a solution running on DW 9.12.7 and with integration with NAV. It is using Live prices and I have noticed a confusing discrepancy between Stock State and Stock value ("Fara stoc" means out of stock): Is there something I am  ...

Hello, I just configured the user creation feature in the checkout but it seems that at the end of the order the user is not created. Here are the hidden fields for new user creation: https://ibb.co/MZYchbk Here are the cart module settings: https:// ...

Hi guys, I have a recurring situation where carts are lost. The scenario I have identified is the user opens a cart working from office, adds a few products to cart without finalizing the order. The next day the user adds another batch of products to ...

Hi is it possible to set the default template for when printing orders https://doc.dynamicweb.com/documentation-9/ecommerce/carts-orders/processing-orders#2863 The preselectted template is an HTML template, and it is pretty annoying to have to select ...

We have requirement to order product list with 2 parameters. standed order from name,price or top selling and result from this list order base on stock availability as fixed always. is there any method to achive this from configuration? ...

Hi guys, I have a project that is going to be integrated with an ERP that does not support LivePricing and we need to figure out the most efficient way of handling prices. Of course, our first option would be PriceMatrix where we would store every pr ...

Hello, We have a solution, on 9.8.8, where a user received the "Order id does not match id of order" message in cart (I've attached the screenshot sent by our client) and couldn't finalize the order. Then the agent tried using the user's account and  ...

Hi guys, We have a few solutions where we have received reports about a slow load of page upon authentication. So far, it seems that the load is affected by the existing carts. Upon authentication, the carts are loaded and re-evaluated (live prices o ...

Hi, In the Ecommerce module, we have a product group attached to two different parent groups. It works nice and the group is displayed in both parent hierarchies. The URL are generated with only the product name. This way, two pages are created for e ...

Hi , I set up the publication period for the product like the attached images in version 9.5.3. After that, I rebuilt the product index. But, the product is still showing in the frontend. Can you please let me know if I am missing to set up some sett ...