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Stock status and stock value are different

Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Hi guys,

I have a solution running on DW 9.12.7 and with integration with NAV.

It is using Live prices and I have noticed a confusing discrepancy between Stock State and Stock value ("Fara stoc" means out of stock):

Is there something I am missing?

Thank you,
Adrian


Replies

 
Shiwanka Chathuranga Dynamicweb Employee
Shiwanka Chathuranga
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Live prices or live stock?

if its live stock, stock status will not work 

 
Nicolai Pedersen
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What do you have under Ecommcer>Orders>Stock state?

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Reply

Hi Shiwanka, Nicolai,

I do have live stock but I also have stock information stored on the product.

This is what I have in Stock State:

 

And the funny thing is that I see stock on the product list (in back-end) but when I open the product, I see a different stock. Most often, in list stock has a value but in product detail is 0:

I have also noticed that having a default StockState on the shop does not apply the stock state to all products. I have to set specifically the stock state on each product. But that's easily solvable from the integration.

Thank you,
Adrian

 

 

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